Starhotels Anderson
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Starhotels Anderson · Milan, Italy
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Expert Review: Starhotels Anderson
Starhotels Anderson in Milan, a Michelin Key Selected property, consistently earns high marks from guests, establishing itself as a stylish, comfortable, and remarkably convenient accommodation option in the city.
1. Overall Rating & Sentiment
The general consensus for Starhotels Anderson is overwhelmingly positive, reflected in its impressive overall ratings of 8.6 on both Agoda and Booking.com. Many guests describe their stay as "exceptional" and "very pleasant and relaxing," with the hotel receiving a "Fabulous" rating based on over 2,500 reviews on Booking.com. The Michelin Guide acknowledges it as a "satisfying package."
2. Key Highlights
Guests frequently praise the exceptional service and the friendly, helpful, and professional staff. The prime location directly opposite Milano Centrale Train Station is a standout feature, offering unparalleled accessibility to transport. The hotel's design is noted for its cosmopolitan atmosphere and elegant interiors, featuring a sophisticated combination of red and black with precious silks, velvets, and leather finishes that embody Milanese style. Key amenities include complimentary WiFi, a 24-hour gym, and a varied breakfast buffet. A unique "pillow menu" is also available for guests seeking customized comfort.
3. Room Quality
The rooms at Starhotels Anderson are widely acclaimed as luxurious, spacious, spotless, and clean, providing a comfortable and hygienic environment for a restful stay. They feature a unique and refined style, with some offering warm wooden flooring. Guests particularly appreciate the comfortable beds and pillows, with some expressing a desire to purchase the same brands for their homes. Each room is equipped with a soft feather Starbed, satellite TV, and a generous bathroom complete with soft bathrobes and slippers. The hotel offers various room types, including Deluxe Double or Twin (25 sq m), Grand Deluxe, and Family Rooms, ensuring ample space. Effective soundproofing also contributes to a quiet and peaceful night's sleep.
4. Dining Experience
The hotel's Black Bar & Restaurant is lauded as an "unrivalled fusion of haute cuisine and design," presenting a menu that expertly blends local and international dishes. The bar serves as an ideal spot for a coffee, a quick lunch, or evening cocktails. The breakfast buffet garners significant positive feedback for its variety and quality, often described as "super tasty" and likened to a brunch experience. It includes fresh fruit and a comprehensive selection designed to cater to diverse palates.
5. Service & Staff
The staff at Starhotels Anderson consistently receive commendation for their friendliness, helpfulness, professionalism, and attentiveness. Guests report excellent service from the moment of arrival through departure, including proactive assistance with luggage, directions, and parking solutions. Their dedication to ensuring a comfortable and hassle-free stay is a frequently highlighted aspect of guest experiences.
6. Location & Accessibility
Starhotels Anderson boasts an outstanding location directly across from Milano Centrale Train Station, offering exceptional convenience for travelers using the railway or airport shuttles to Malpensa, Linate, and Orio al Serio. The hotel's proximity to metro lines also provides easy access to Milan's popular attractions, with the Brera district and the Duomo just four metro stops away. The surrounding area includes numerous shopping landmarks such as Dulcipedia, DB Living, and Domino, and it's a short distance from the modern Porta Nuova district, offering a variety of cultural and entertainment options.
7. Value & Pricing
The hotel is generally perceived as offering exceptional value for money, presenting a stylish and convenient option that is still affordable in Milan. While room rates can fluctuate, the average price hovers around $250, which is competitive when compared to Milan's average hotel room price of $234, indicating good quality for the cost. Deals have been observed ranging from $105 to $260.
8. Common Complaints
Despite the overwhelmingly positive feedback, some recurring criticisms include:
- A few guests have reported that the air conditioning shuts off between midnight and 6 AM.
- Some reviews have mentioned that certain rooms appeared "shabby" or "dated," with limited or inconveniently placed power outlets.
- One guest specifically noted an uncomfortable mattress on one side of their bed.
- While breakfast is generally praised, some guests expected more variety for a 4-star hotel, specifically mentioning disappointing coffee and a limited cheese selection.
- An isolated complaint about "unsociable and unkind" front desk staff has been noted, though this is contrary to the majority of positive staff feedback.
- One guest reported a corroded pipe under their sink, suggesting potential inconsistencies in maintenance.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, some recurring criticisms include:
- •While breakfast is generally praised, some guests expected more variety for a 4-star hotel, specifically mentioning disappointing coffee and a limited cheese selection.
- •An isolated complaint about "unsociable and unkind" front desk staff has been noted, though this is contrary to the majority of positive staff feedback.
Google Reviews
1,107 reviews
Recent Guest Reviews
Baruch Pinnick
Very happy with our stay. The hotel is a couple of minutes' walk from the entrance to Milano Centrale railway station. The receptionists were all friendly and helpful. Room was clean, warm, comfortable and quiet. Food was very good: we ate in the late-night bar on arrival, plus breakfast the next day. We'd stay again. Note that access from the street is down a staircase - check ahead of time if yo...
Response from the owner
Dear Mr. Pinnick,<br><br>Thank you very much for sharing such a wonderful review. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location near Milano Centra...
Saj
I stayed 2 nights at Starhotels Anderson, so here’s a short and honest breakdown. Check-in & reception Check-in was easy and smooth. Reception is available 24/7, and the staff were kind, helpful, and professional. No stress, no confusion. Room The most important part: the bed. Comfortable, with a few pillow options, so sleeping was absolutely fine. Small downside. The TV and coffee setup were pl...
Response from the owner
Dear Saj,<br>Thank you for choosing Starhotels Anderson and for sharing your experience. We’re delighted to know your stay was comfortable and that our team and location contributed positively to your...
Rohit Agharkar
The location of the hotel is unbeatable! The staff was extremely warm, courteous and helpful. The bed linen and quality of pillows was excellent. One of the best I've ever experienced in Europe. Would definitely visit again.
Response from the owner
Dear Rohit Agharkar, <br>Thank you for leaving such a lovely review following your stay with us!<br>We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the...
tanmay swaroop
Thanks for taking time to write the reply. I mentioned to keep the reservation when your team vaguely responded to me that i would be under penalty and never mention how much that would be in that view i said keep the reservation bc i didn't knew what to do at that moment of crisis. Also In my review i have no where mentioned about management not responding or not being transparency i wrote about...
Response from the owner
Dear Mr. Swaroop,<br>We are truly sorry for the distressing situation you experienced during your travels, and we understand how challenging it must have been to deal with such an unexpected event.<br...
Krisztián Szobics
We spent a very pleasant weekend in this hotel. All the staff were kind and professional, the equipment and cleanliness of our room were impeccable, and the location of the hotel is a perfect starting point for sightseeing. We heartily recommend it to everyone visiting Milan.
Response from the owner
Dear Krisztián Szobics,<br>Thank you for your kind words!<br>We hope you'll come back to Milan soon and we'll be waiting for you<br>Kind regards,<br>The Hotel Management
Mireille Tager
Staff do not know how to smile. No air Conditioning in the room. Not well maintained; bathtub fills up with water when you shower, it is clogged. Parking is 8 minutes away and charges more than displayed on the website. Breakfast has very limited choice. Won’t stay there another time.
Response from the owner
Dear Mireille Tager,<br>thank you for taking the time to post a review after your stay in our hotel.<br>We are sorry to hear that our breakfast buffet did not meet your expectations, your feedback is ...
