Sosei Sapporo - MGallery
Selected
Check Availability & Prices
Find the best rates for Sosei Sapporo - MGallery.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Brand
MGallery
Hotel Group
Accor
Location
Sosei Sapporo - MGallery · Sapporo, Japan
Explore More Hotels
Key Highlights
- ✓Service & Staff: The staff receives top marks for being welcoming, professional, friendly, attentive, helpful, and speaking excellent English, often going "above and beyond" to assist guests.
- ✓Breakfast: The buffet breakfast is frequently described as outstanding, rich, exquisite, and having a great selection with both Japanese and Western options.
- ✓Air Conditioning: A few guests have reported issues with the A/C not working perfectly, though windows can be opened for fresh air.
Expert Review: Sosei Sapporo - MGallery
Sosei Sapporo - MGallery, a Michelin Key Selected property, consistently earns high praise from guests, offering a luxurious and comfortable stay in Sapporo, Japan. The hotel stands out for its blend of European luxury design with traditional Japanese elements, exceptional service, and prime location.
1. Overall Rating & Sentiment
The general consensus for Sosei Sapporo - MGallery is overwhelmingly positive, with guests frequently rating it as exceptional or wonderful. It holds an impressive average Google Maps score of 4.5 out of 5 from over 1057 reviews, a 9.4/10 on Trip.com, 9.3 on Booking.com, and 9.1 on Agoda. Many guests consider it a "five-star excellence" experience, praising almost every aspect of their stay.
2. Key Highlights
Guests consistently rave about several aspects of the hotel:
- Design & Ambiance: The hotel's interiors are described as stunning, luxurious, elegant, and full of thoughtful details, blending European luxury with Japanese-Western fusion. The aroma of the hotel is often noted as beautiful and luxurious.
- Service & Staff: The staff receives top marks for being welcoming, professional, friendly, attentive, helpful, and speaking excellent English, often going "above and beyond" to assist guests.
- Amenities: The executive lounge, offering complimentary drinks and bites, is a significant perk for executive room guests. Modern facilities, including a 24-hour gym, are also appreciated.
- Location: Its proximity to Sapporo Factory Shopping Center (which includes a supermarket) is highly convenient for shopping and dining.
3. Room Quality
The rooms at Sosei Sapporo - MGallery are described as spacious, comfortable, clean, quiet, and well-furnished. They feature a modern feel with comfortable beds and premium sheets, ensuring a good night's sleep. Many rooms offer separate bathtubs and showers, and some boast high ceilings. The design embraces a Japanese-Western fusion, with two color variations (tranquil green and rich purple) and detailed wallpaper art depicting Hokkaido's flora and fauna, paying homage to the region's natural beauty and pioneering spirit. Executive rooms are often highlighted for their amenities and lounge access.
4. Dining Experience
The dining experience is a highlight for many guests, particularly the breakfast.
- Breakfast: The buffet breakfast is frequently described as outstanding, rich, exquisite, and having a great selection with both Japanese and Western options.
- Restaurant & Bar: The hotel's restaurant design is inspired by German beer halls, featuring an art wall made of beer bottles, providing a unique dining atmosphere. The lobby bar also offers a great atmosphere. Guests in executive rooms enjoy complimentary breakfast, refreshments, and evening cocktails in the lounge. The restaurant offers innovative dishes celebrating Hokkaido's local flavors and seasonal produce, prepared with both Japanese and Western techniques.
5. Service & Staff
The service and staff at Sosei Sapporo - MGallery receive near-perfect scores and glowing reviews. They are consistently lauded for their welcoming nature, professionalism, attentiveness, and helpfulness. Many guests specifically highlight the staff's excellent English communication skills, which makes the stay very comfortable for international travelers. Instances of staff going above and beyond, such as assisting with taxi services or even returning forgotten passports to the airport, underscore their exceptional hospitality.
6. Location & Accessibility
The hotel boasts a convenient location, directly opposite the Sapporo Factory Shopping Center, which is ideal for shopping and dining. It's a short 5-minute walk to Bus-Center-Mae Subway Station and about a 10-minute walk to popular attractions like Sapporo TV Tower and Odori Park. While many attractions are within walking distance, guests note that Sapporo Station is a slightly longer walk, approximately 12-15 minutes. Taxis to JR Sapporo Station cost around 900 JPY.
7. Value & Pricing
With an average nightly rate of approximately US$180, and rooms ranging from $128 to $1253 depending on room type and season, the hotel is generally considered to offer good value for money. Given the luxurious experience, high-quality amenities, and exceptional service, many guests feel the cost is justified.
8. Common Complaints
While overwhelmingly positive, a few minor criticisms have been noted by some guests:
- Distance from Sapporo Station: The 12-15 minute walk from Sapporo Station is sometimes mentioned as a slight inconvenience, especially during snowy or very cold weather.
- Parking Fees: The parking fee, around JPY 4000 per night, is considered high by some.
- Air Conditioning: A few guests have reported issues with the A/C not working perfectly, though windows can be opened for fresh air.
- Bathroom Configuration: Some guests expressed a preference for separate toilet and bathroom areas.
- Breakfast Consistency: While largely praised, one review noted that the breakfast, while good, had "room for improvement" compared to the hotel's otherwise high standards.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor criticisms have been noted by some guests:
- •Air Conditioning: A few guests have reported issues with the A/C not working perfectly, though windows can be opened for fresh air.
Google Reviews
1,142 reviews
Recent Guest Reviews
C F
A truly delightful hotel experience. The staff were gracious and attentive, delivering excellent service throughout our stay. The bar offers an impressive selection of food available late into the evening, and the breakfast spread was generous and well presented 👍 The 24-hour gym was a great convenience. While parking is limited, planning ahead makes it manageable. The hotel is ideally located, ...
Ana Takakuwa
Sapporo review Upon arrival you are greeted by staff with hot tea and chocolate. Which after a 13 hour flight and going through customs was such a nice gesture to start our vacation. They unload your bags and then place them in your room and check in was seamless and done in minutes. There is staff through out the lobby area to help you with anything and are very kind and always greet you when ...
Christopher Smith-Brown
Absolutely exceptional stay. Hotel Sosei strikes the perfect balance between boutique luxury and genuine hospitality and justifies it's 5 star rating. The staff are incredible. They handled everything with grace, from navigating taxi bookings during heavy snow to preparing a bespoke breakfast box for our 4-hour train journey to Hakodate. They also gave us fantastic local tips, including the best ...
Response from the owner
Dear Christopher Smith-Brown,<br>Thank you very much for taking the time to share such a wonderful and detailed review following your stay at Hotel Sosei Sapporo MGallery Collection.<br>We are truly h...
Harry Deutsch
From the moment I arrived at Hotel Sosei Sapporo - MGallery Collection, I was not disappointed. The scent that greets you as you walk through the front lobby, paired with the incredibly friendly and attentive staff during check in, made for a wonderful first impression. Upon entering my room, I was welcomed with bath salts, a handwritten note, and sweets, a thoughtful and elegant touch. The room ...
Bella S
I chose this hotel for my family because the room was spacious, which was very important to us as we wanted our child to have enough space to move around comfortably. The hotel is new and very clean, exactly as we expected. The complimentary drinks for all guests were a lovely touch. There was a good variety of both alcoholic and non-alcoholic options, along with popcorn, which made us feel very ...
Chong Hean Chng
We stayed at Hotel Sosei during the Christmas period and were extremely impressed with the facility and especially the warmth and respect afforded to us by all staff at the hotel. From the bell staff to reception and bar staff, everyone were so polite and helpful. Our rooms were kept tidy throughout our stay as well. Front desk staff also arranged for our luggages to be transported to our next hot...
Response from the owner
Dear Chong Hean Chng,<br><br>Thank you very much for sharing your wonderful feedback following your stay at Hotel Sosei Sapporo MGallery Collection during the Christmas period.<br>We are delighted to ...
Accor
IHG
