Post House
One Michelin Key
Hotel Details
Location
Post House · Charleston, United States
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Expert Review: Post House
Post House in Charleston, United States, a distinguished Michelin Key One-Key property, consistently receives high praise for its charming atmosphere, thoughtful design, and exceptional dining, making it a highly recommended destination for travelers seeking a "very special stay".
Overall Rating & Sentiment
Post House garners a "Wonderful" overall rating, with a Google review score of 4.6 out of 5 stars based on 583 reviews. The sentiment is overwhelmingly positive, highlighting the inn's unique character and the cohesive experience it offers, blending the comfort of an inn with the vibrancy of a popular coastal tavern. The Michelin Key designation itself signifies excellence in architecture, interior design, service, personality, value, and contribution to its setting.
Key Highlights
Guests consistently laud Post House for several key aspects:
- Design & Ambiance: The inn, housed in a well-preserved 19th-century building, underwent a top-to-bottom renovation, resulting in a unique and memorable style that thoughtfully blends soulful antiques, vintage rugs, playful fabrics, local art, and custom fixtures with fresh, energetic elements. The atmosphere is often described as charming, cozy, bright, and airy, evoking a "Modern South" aesthetic.
- Dining Experience: The on-site restaurant and bar are a major draw, celebrated for their seasonal contemporary American cuisine and classic cocktails.
- Service & Hospitality: The staff is frequently praised for being friendly, attentive, and providing impeccable service, particularly for special occasions and events.
- Location: Situated in Mount Pleasant's quaint historic Old Village, it offers a serene, neighborhood feel while being conveniently close to downtown Charleston.
- Amenities: Complimentary breakfast and free Wi-Fi are highly appreciated, along with free parking, a curated minibar, and lavish Malin + Goetz toiletries in rooms.
Room Quality
The Post House features seven uniquely designed rooms, each described as "sunny and sweet," providing a one-of-a-kind experience. The rooms are "beautifully decorated" for a modern aesthetic, steering clear of traditional heavy drapes and creaky antiques often found in other local inns. Guests can expect crisp white bed linens and high-quality Malin + Goetz toiletries. Some rooms, like "room 2," located above the outdoor dining courtyard, offer abundant natural light with windows on nearly every wall, giving a "luxurious treehouse" feel. However, some guests have noted a lack of desk space in their rooms. Certain rooms may experience noise from the restaurant downstairs or garbage collection.
Dining Experience
The dining at Post House is a significant highlight, with the establishment often perceived as "a very fine restaurant with a handful of beautifully crafted guest rooms". The restaurant is a "casual, lively, and family-friendly spot" focusing on "simple and seasonal contemporary American food". Executive Chef Evan Gaudreau has crafted a menu featuring classic dishes, raw bar options, fresh pastas, and local seafood. Standout dishes mentioned by guests include the fried polenta, butterbean burger, crab toast, and lamb skewers. Guests staying at the inn receive a complimentary continental breakfast, which can be delivered to their room, often described as a "brekky (including coffee!) free of charge". The bar serves "absolutely delicious cocktails" in a space that manages to be both bright and airy, yet cozy and intimate.
Service & Staff
The service and hospitality at Post House are consistently praised. Staff members are described as "fantastic—friendly, attentive, and prompt". Guests report being "warmly greeted" at check-in. For events, the "service and hospitality were impeccable," leading to "exceptional" experiences. The staff's thoughtful gestures, such as signing a birthday card and offering complimentary dessert, have left a lasting positive impression on guests. However, one reviewer mentioned an instance of an "aggressive" male staff member during meal delivery.
Location & Accessibility
Post House is situated in the "quaint Old Village of Mount Pleasant," offering a tranquil, family-friendly neighborhood ambiance. It is conveniently located just a short "five-minute drive to downtown Charleston" or "a hop, skip + jump away" across the Ravenel Bridge, typically a 10-15 minute journey. The immediate area is described as picturesque, with beautiful homes and manicured gardens, providing a sense of stepping back in time. Free public parking is available nearby.
Value & Pricing
Rates for a stay at Post House begin at approximately $250 USD per night. The inclusion of complimentary breakfast, free Wi-Fi, and free parking adds to the perceived value. The Michelin Key designation also considers "Value for the price" as one of its five universal criteria, indicating that the Post House offers a worthwhile experience commensurate with its cost.
Common Complaints
While generally highly rated, some guests have reported a few recurring issues:
- Noise: Rooms located directly above the outdoor dining courtyard or near service areas can experience noise from the restaurant in the evenings or from garbage collection.
- Elevator Issues: A notable complaint involves the elevator not being functional upon arrival, despite guests calling ahead and confirming its availability. This has led to inconvenience for guests with heavy luggage.
- Room Amenities: Some rooms have been noted to lack desk space, which could be an issue for those needing to work during their stay.
- Service Inconsistency: While generally positive, there was one specific report of an "aggressive" staff member during meal service. Some older reviews also mention "mixed reviews on its menu offerings and service," though more recent feedback tends to be very positive on these points.
Sources
Points to Consider
- •While generally highly rated, some guests have reported a few recurring issues:
- •Room Amenities: Some rooms have been noted to lack desk space, which could be an issue for those needing to work during their stay.
Google Reviews
594 reviews
Recent Guest Reviews
Kristine Dunn
Met a few girls that I hadn't seen in a while to catch up and enjoy a great meal!- we had a wonderful time and the service was outstanding. Wine flowed freely and the food was wonderful. I had their chicken wellington from the "restaurant week" menu and it was quite tasty. Nothing I had ever had before. the crab toast was a great starter and we also enjoyed a second appetizer the manager blessed u...
Carol Hengel
We went there on a friend’s recommendation & were WOWed by the high quality & fresh flavors of our meal & our whole experience at Post House. Morgan was our waiter & from the start he was attentive, engaging, eager to answer our questions or find answers to for the ones he didn’t know. He made our anniversary extra special in so many ways. Thank you Morgan & thank you Post House, we’ll be back nex...
Frank Mueller
We’ve enjoyed the Post House several times, and each visit has met our expectations for great food and a welcoming atmosphere. On our most recent trip, we encountered a couple of minor issues, but Tanya, the GM, stepped in immediately and resolved everything proactively. Her attentiveness made all the difference. We look forward to many more meals at this quaint, cozy, and consistently delightful ...
Kristin Ranson
Great atmosphere and decor. The kitchen sent us complimentary appetizers, the beet tartar & cornbread. They were delicious. Our cocktails were very nice - bells of Jalisco. Two spicy & smoky margaritas. Don’t bother with the Marinated Tuna from the raw bar. It’s a tuna salad and bland. The Wellness salad was bland as well. The back bar cheeseburger and the Tarvin shrimp cavatelli were very good! S...
Casey Albrecht
Southern hospitality, at its absolute best! The restaurant is beautiful, warm and inviting. I took my very particular family for a meal here when they were visiting Charleston. Having been here many times myself, I knew anything on the menu would be absolutely delicious. But some of our guests had questions about the unique aspects of the menu. The wait staff was informative and descriptive, and e...
Kara Kramsky
The Post House is our favorite place to stay in Charleston! The rooms are stunning and impeccably clean. The restaurant is delicious and all the staff are delightful. Our favorite part is the European breakfast served right to the room. It has certainly earned a place on our list of favorites across the country! Everything is curated to perfection. We’re already looking for an excuse to book anot...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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