LX Boutique Hotel

LX Boutique Hotel, Lisbon: A Comprehensive Review

The LX Boutique Hotel in Lisbon, a Michelin Key Selected property, consistently receives high praise for its excellent location, stylish design, and exceptional staff. Guests frequently describe it as a "small gem" offering a comfortable and memorable stay in the heart of Lisbon.

1. Overall Rating & Sentiment

The general consensus for LX Boutique Hotel is overwhelmingly positive, with an average rating of 8.4 to 8.8 across various platforms. Guests frequently use terms like "very good," "excellent," and "outstanding" to describe their experiences. The hotel is often lauded for its quality service and good value.

2. Key Highlights

Guests consistently highlight several aspects that make LX Boutique Hotel stand out:

• Location: Its prime position in the heart of Lisbon, within the triangle of Chiado, Baixa, and Cais do Sodré districts, is a major draw.
• Service & Staff: The staff receives continuous accolades for being friendly, helpful, professional, and attentive, often going "above and beyond" to ensure guest satisfaction.
• Design & Ambiance: The hotel is housed in a beautifully restored turn-of-the-20th-century building with elegant interiors and a modern, chic aesthetic. Each of the five floors is uniquely themed as a tribute to vital aspects of Lisbon, such as Fado music or the poet Pessoa.
• Cleanliness: High ratings for cleanliness are frequently noted, contributing to a comfortable stay.
• Comfort: Guests appreciate the comfortable beds and well-maintained rooms.

3. Room Quality

The 61 rooms at LX Boutique Hotel are described as elegant, stylish, and comfortable.

• Design: Rooms feature pastel color palettes, city scene photo murals, and a mix of classic and contemporary furnishings, including white tables, desks, and upholstered seating. Many rooms offer unique views over Lisbon and the Tejo River.
• Comfort: Guests frequently mention comfortable beds and good soundproofing, especially given the central location.
• Amenities: Standard room amenities include air conditioning, a mini-bar, private bathroom with free toiletries, iPod docking station, flat-screen TV with satellite channels, iron, and free Wi-Fi. Some bathrooms feature sleek, modern designs with walk-in rainfall showers.
• Variety: The hotel offers a range of room types, from Classic Rooms to a Rooftop Suite with a furnished patio.

4. Dining Experience

The hotel offers a notable dining experience, particularly with its on-site Japanese restaurant.

• Confraria LX: The hotel's trendy sushi restaurant, Confraria LX, is highlighted as one of Lisbon's lauded Japanese hotspots. It also serves a variety of teas, beverages, and wines throughout the day. Guests can also enjoy complimentary sushi in the afternoon.
• Breakfast: A highly-rated breakfast is served daily, offering both Continental and Buffet options. It features Portuguese specialties sourced from a popular local bakery. Guests consistently praise the "delicious" and "lovely" breakfast with fresh ingredients and a diverse menu.
• Room Service: Room service is available until late.

5. Service & Staff

The service and staff at LX Boutique Hotel consistently receive outstanding feedback.

• Hospitality: Guests describe the staff as "fantastic," "excellent," "friendly," "helpful," "competent," and "professional." They are often commended for providing tips to enjoy the city and for their attentive service from check-in to check-out.
• Accessibility: The hotel provides a 24-hour front desk service.
• Additional Services: Other services include laundry, car hire, and an airport transfer shuttle upon request. Babysitting services are also available.

6. Location & Accessibility

The LX Boutique Hotel boasts an exceptional and central location in Lisbon.

• Neighborhood: It is situated in the heart of the Chiado, Baixa, and Cais do Sodré districts, making it convenient for entertainment, nightlife, and exploring the city.
• Attractions: Many historical sites and museums, such as Lisbon Cathedral, Praça do Comércio, Igreja de São Roque, Chiado Museum, Rossio Square, and the Santa Justa Elevator, are within a 10-minute walk. The hotel is also "right next to Pink Street" and within walking distance of the Mercado da Ribeira (Time Out Market).
• Transport: The hotel is within walking distance to train stations (Cais do Sodré), tram stops (including Tram 28), and metro stations, offering easy access to various parts of Lisbon. Lisbon's Portela International Airport is a 20-minute drive or a 40-minute metro journey away.

7. Value & Pricing

The LX Boutique Hotel is generally considered to offer good value for money, especially given its prime location and quality services.

• Pricing: Prices may vary depending on the dates of stay and hotel policy. While some sources suggest prices starting from around US$79, others indicate an average room price of approximately $276, compared to Lisbon's average of $212, suggesting it offers affordable luxury.
• Fees: A city tax of EUR 4.00 per person, per night, up to 7 nights, is imposed. Breakfast may be an additional charge, around EUR 16 for adults.

8. Common Complaints

While reviews are largely positive, a few recurring issues are occasionally mentioned:

• Street Noise: Due to its central location, particularly being next to Pink Street, some guests on lower floors have reported noise from area nightlife, especially during the early hours of the morning. The hotel is aware of this and provides earplugs in rooms.
• Room Size and Storage: Some guests have found rooms to run small with a "marked lack of storage space," especially in entry-level units.
• Bathroom Layout: A few reviews mention bathrooms having windows from the showers that look into the rooms, which some might find too intimate.
• Steps at Entrance: There are about 10 steps at the entrance, which might be a minor inconvenience for some.

Sources

1. booking.com
2. booking.com
3. agoda.com
4. trip.com
5. booking.com
6. oyster.com
7. michelin.com
8. expedia.com
9. lxboutiquehotel.com
10. hotels.com