The Lumiares Hotel & Spa
Selected
Check Availability & Prices
Find the best rates for The Lumiares Hotel & Spa.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
The Lumiares Hotel & Spa · Lisbon, Portugal
Explore More Hotels
Key Highlights
- ✓Location: Its central position in Bairro Alto is considered perfect for exploring Lisbon's attractions and nightlife.
- ✓Design: The hotel's design, which beautifully merges its 18th-century palatial past with modern luxury and local Portuguese artistry, is much admired.
- ✓Breakfast Variety: While generally excellent, a few guests have suggested that the breakfast could benefit from more variety.
Expert Review: The Lumiares Hotel & Spa
The Lumiares Hotel & Spa, a Michelin Key Selected property in Lisbon, Portugal, consistently garners high praise for its blend of luxurious comfort, exceptional service, and prime location in the vibrant Bairro Alto district. Housed in a beautifully renovated 18th-century palace, the hotel offers an apartment-style stay with the perks of a five-star luxury experience.
1. Overall Rating & Sentiment
The general consensus for The Lumiares Hotel & Spa is overwhelmingly positive, with guests frequently describing their stays as "outstanding" and "wonderful." It boasts high ratings across various platforms, often receiving 9.3 out of 10 or higher, with particular appreciation for its staff, cleanliness, and comfort. The sentiment is one of a thoughtful and genuinely special experience, making guests eager to return.
2. Key Highlights
Guests consistently rave about several key aspects of The Lumiares:
- Service: The five-star service and incredibly helpful staff are frequently highlighted.
- Location: Its central position in Bairro Alto is considered perfect for exploring Lisbon's attractions and nightlife.
- Design: The hotel's design, which beautifully merges its 18th-century palatial past with modern luxury and local Portuguese artistry, is much admired.
- Rooftop Terrace: The Lumi Rooftop Bar and Restaurant is consistently praised as a jewel, offering breathtaking panoramic views across the city and the Tagus River.
- Amenities: The spa and gym facilities, though compact, are appreciated for providing a relaxing retreat. Complimentary minibars with local treats and wine are also a cherished touch.
3. Room Quality
The Lumiares offers 53 apartment-style suites, ranging from studios to penthouses, designed to provide a "home-away-from-home" feel. Rooms are described as spacious, bright, and spotless, featuring minimalist décor with pops of color and personality from bohemian tapestry cushions and geometric carpets. Each unit comes with a fully-kitted kitchenette, including a SMEG fridge, induction hob, microwave, and Nespresso coffee machine. Bathrooms are equipped with luxury Claus Porto toiletries. Excellent soundproofing ensures a peaceful stay despite the lively neighborhood. Many guests especially appreciate the comfortable beds and the option of rooms with killer views, particularly the penthouse suites.
4. Dining Experience
The hotel features the Lumi Rooftop Bar and Restaurant, which is highly acclaimed.
- Breakfast: Served on the rooftop with stunning views, breakfast is consistently rated as amazing and a great start to the day. It typically includes a continental buffet with fresh bread, local pastries like pastéis de nata, cheeses, meats, and cereals, alongside hot à la carte options such as omelettes and avocado toast. The chef has also been noted for going out of their way to cater to dietary needs, such as plant-based diets.
- Restaurant Quality: Lumi offers elegant Portuguese dishes with an international flair, with dishes like ox heart tartare and sea bass with orange and fennel receiving commendation. There are also tapas-style dishes and crowd-pleasing classics, along with an affordable set menu.
- Bar: The rooftop bar is a popular spot for cocktails, offering incredible sunset views. There's also a more casual market café downstairs, "Mercado."
5. Service & Staff
The service at The Lumiares is consistently described as "five-star" and "exceptional." Guests are greeted with genuine warmth and helpfulness from the moment they arrive. Staff members are known for being polite, attentive, and incredibly responsive, often going above and beyond to assist guests, from greeting them by name to helping with local recommendations and taxi services. The ability to WhatsApp the concierge for quick replies and assistance is a particularly appreciated feature.
6. Location & Accessibility
The Lumiares Hotel & Spa boasts an "excellent" and "perfect" location in the heart of Lisbon's fashionable Bairro Alto district. This elevated area offers stunning views and puts guests within easy walking distance of major attractions, lively nightlife, charming cafes, and family-run restaurants. Chiado and Rossio Square are both about 400 meters away. Miradouro de São Pedro de Alcântara, a famous viewpoint, is a mere three-minute stroll. The tram 28 line starts just outside, and the Santa Justa lift is also nearby. While the cobbled streets of Bairro Alto can be challenging for suitcases and taxi drop-offs, the hotel has two entrances, with a secondary one accessible for ride-sharing services, and staff are always ready to assist with luggage. Lisbon Humberto Delgado Airport is approximately 3.7 miles (about 20-30 minutes by taxi) from the hotel.
7. Value & Pricing
Guests often consider The Lumiares to offer "awesome value for money" for the luxury experience it provides. While specific pricing can vary, rooms typically range from €220 in the low season to €280 in the high season. Kayak has shown prices between $307 and $354 in recent weeks. The complimentary minibar, spa facilities, and excellent breakfast (often included in rates booked through certain channels) contribute to the perceived value.
8. Common Complaints
While overwhelmingly positive, some minor criticisms have been noted:
- Spa/Gym Size: The spa and gym, though sleek and well-maintained, are described as compact or small. The sauna and steam rooms are also small and require pre-booking, with separate facilities for men and women, which some guests find a minor inconvenience.
- Breakfast Variety: While generally excellent, a few guests have suggested that the breakfast could benefit from more variety.
- Housekeeping Inconsistency: One review mentioned slight inconsistencies in housekeeping times and occasional oversights in replenishing amenities like conditioner and toilet roll.
- Accessibility for Taxis: The narrow, cobbled streets of Bairro Alto can make taxi and Uber drop-offs and pick-ups a bit challenging, though the hotel's two entrances and staff assistance mitigate this.
Sources
Points to Consider
- •While overwhelmingly positive, some minor criticisms have been noted:
Google Reviews
600 reviews
Recent Guest Reviews
James Ho
The Lumiares (often referred to as Lumi) is a very cute boutique hotel nestled right in the heart of Lisbon’s vibrant Bairro Alto neighborhood. From the moment you arrive, the staff stand out as super friendly and genuinely helpful—they’re quick with great local tips and even assist with booking reservations, making everything feel effortless and welcoming. The room was a real highlight: spacious,...
Response from the owner
Dear James Ho,<br><br>We are delighted that you enjoyed our location in the heart of Bairro Alto, as well as the warm and attentive service from our staff — they will be thrilled to hear your kind wor...
Derek Sell
As a well traveled couple, we cannot say enough great things about the service, the hotel, and the food!! Everything was fantastic. We highly recommend this hotel to any traveler. Breakfast was delicious with a beautiful ambience. The rooms are functional, cute, and clean. The staff were always willing to go above and beyond to help us with anything we needed.
Response from the owner
Dear Mr. Sell,<br><br>Thank you so much for taking the time to share such kind words. This helps us convey the atmosphere and spirit we aim to offer future guests.<br><br>We are delighted to know that...
Thomas Porter (Tom)
We ended our cruise in Lisbon. We loved the Lumiares’ location and would love to repeat our stay should we begin or end a cruise from Lisbon. The room was wonderful and the amenities provided are superb. Trust the SLH branding and Hilton affiliation. The rooftop dining has a splendid view around the port neighborhoods. The location also has historic sites, museums and a tremendous nightlife a...
Response from the owner
Thank you very much for your generous review! We are delighted that you enjoyed our location, amenities and restaurant overlooking the Neighbourhoods.<br><br>We hope to welcome you back soon!<br><br>T...
frank copeland
A beautiful hotel, very modern, chic, young. Rooms are very well appointed, lofts/suites were large for Europe. Staff very helpful. Only issue is getting to the hotel in restricted access area. Highly recommended, reasonably expensive.central location with easy access to everything.
Response from the owner
Dear Mr. Copeland,<br><br>Thank you for your kind words. We’re delighted you enjoyed the style of the hotel, the comfort of the rooms, and the support from our team.<br><br>Regarding access, being in ...
Allen Strum
Wonderful place with lots of space for our family of 3 as we had a 2/2. The lobby area is not large and the bar/restaurant is on top of the building with gorgeous panoramic views from the outdoor seating. What we had felt like an apartment in Lisboa with two beds, two full baths and an extremely friendly and helpful front desk staff day and night. A very nice property but not what we would conside...
Response from the owner
Dear Mr. Strum,<br><br>Thank you very much for sharing your experience with us. It truly means a lot to know that you and your family felt comfortable in the apartment and well supported by our team t...
Joe Lavin
I booked my 30th anniversary trip in February rather than March by mistake. I realized my mistake a couple of days later and got in touch with them right away and asked if I could change the dates. They told me they were unwilling to change the dates change my dates unless I paid a penalty fee of $1,500 plus another $2,300 for the new dates in a lesser room. As beautiful as this place is, the man...
Response from the owner
Dear Mr. Lavin,<br><br>Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience with the modification of your reservation did not meet your expectations, ...
