La Clef Champs-Élysées
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La Clef Champs-Élysées · Paris, France
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Expert Review: La Clef Champs-Élysées
La Clef Champs-Élysées, a Michelin Key Selected property in Paris, France, offers a luxurious and memorable experience in a historic setting. Housed in a 1907 Haussmannian building, once the residence of the Hennessy family, it blends Belle Époque charm with modern design and comfort.
1. Overall Rating & Sentiment
The general consensus for La Clef Champs-Élysées is overwhelmingly positive, with guests frequently rating it "Very Good" to "Exceptional". Review scores consistently highlight excellent location, cleanliness, comfort, and staff performance. Many guests express a desire to return, calling it a "fantastic hotel with excellent location and service" and "beautifully designed with elegant interiors".
2. Key Highlights
Guests consistently laud several aspects of La Clef Champs-Élysées:
- Location: Its unbeatable location, just off the Champs-Élysées and close to Avenue Montaigne, means easy access to luxury shopping, major attractions like the Arc de Triomphe, and metro stations.
- Service & Staff: The professional, attentive, and helpful staff receive frequent praise for their welcoming nature and dedication to guest needs. Multilingual staff are also noted.
- Design & Ambiance: The hotel is celebrated for its new, well-designed interiors, elegant atmosphere, and a beautiful, homey, and cozy terrace. The blend of traditional and modern styles within the historic building is a significant draw.
- Amenities: Key amenities include a fitness center, free broadband WiFi, a garden, and a terrace. Studios and apartments are equipped with fully functional kitchens. The hotel also offers 24-hour reception and concierge services.
3. Room Quality
The rooms at La Clef Champs-Élysées are described as spacious, comfortable, immaculate, and beautifully finished. Even the smallest rooms are considered large by Parisian standards. Many rooms and apartments feature a fully equipped kitchen with an induction hob, microwave, fridge, and dishwasher, as well as a separate bathroom. Guests appreciate amenities like air conditioning, flat-screen TVs with international channels, safes, coffee machines, and kettles. Marble bathrooms with large walk-in showers and L'Occitane products are also highlighted. Some rooms offer city or landmark views, and duplexes may include balconies or rooftop terraces with views of Parisian rooftops and even the Eiffel Tower.
4. Dining Experience
La Clef Champs-Élysées features a breakfast area, a bar/lounge, and a restaurant. A continental breakfast is available for a fee, with discounts for children. The on-site restaurant, Imperial Treasure Fine Chinese Cuisine, offers an alternative to traditional Parisian bistro fare.
5. Service & Staff
Guest feedback consistently praises the hotel's staff for being professional, attentive, helpful, and kind. Specific team members are sometimes mentioned for their exceptional service. The 24-hour reception and concierge services are appreciated by guests.
6. Location & Accessibility
The hotel boasts an "unbeatable" and "perfect" location in the heart of Paris, on the edge of the Parisian Golden Triangle in the 8th arrondissement. It is just a short walk from the Champs-Élysées, Avenue Montaigne, and Avenue George V, offering immediate access to luxury boutiques and cafés. The Arc de Triomphe is within a 15-minute walk, and the George V metro station is within 650 feet, ensuring excellent accessibility to other Parisian attractions.
7. Value & Pricing
While specific pricing can vary, a 1-night stay for two adults can start from approximately $456.96, excluding taxes and fees. Rooms can range from around $360 to over $1,500 depending on the room type and season. Guests generally rate the value for money as good, with a score of 7.7 out of 10. The low season for booking is typically February and November, while December is usually the most expensive. A city tax of EUR 11.70 per person per night is applicable for guests over 18.
8. Common Complaints
While overall reviews are highly positive, one recurring criticism mentioned by some guests is the lack of room service for food, particularly late at night. Additionally, one review mentioned dissatisfaction with the staff, stating that some seemed to have an "attitude and be rude for no reason," questioning the hotel's 5-star rating.
Sources
Google Reviews
294 reviews
Recent Guest Reviews
James Fraser
Beautiful hotel with excellent bedrooms, very comfortable and quiet. Huge bed and fantastic bathroom and shower. Really liked the fridge in the room and even an area where you could cook for yourself but you're near to many restaurants so not used. Lovely Chinese restaurant on site and a very relaxed good quality breakfast. Staff are super.
Response from the owner
Dear Mr Fraser,<br><br>Thank you for choosing our hotel during your stay in Paris and for your wonderful feedback.<br><br>We were truly delighted to have you among us and are very pleased to know tha...
H Z
I had a truly phenomenal experience staying at Le Clef Champs Elysees in Paris! From the moment I arrived, everything exceeded my expectations. A huge thank you to the manager, the guest relations team, the reception, and all the employees from A to Z who made my stay so memorable. Special thanks to Adrien, Rehab, Caroline, and Celine and to everyone else whose names I unfortunately don’t remembe...
Response from the owner
Dear Mrs. Alqhatani,<br><br>Thank you very much for your wonderful review and for taking the time to share your experience at La Clef Champs-Élysées. We are truly delighted to know that you had such a...
Nour AlDuweesh
I had a reservation at this hotel under the name Thamer Awad (Booking No. 4264SF046956). Until now, the security deposit has not been refunded, even though the official refund period has already passed. In addition, only two bottles of water are provided per day, and if you request more, you are asked to pay extra. I do not believe this reflects the standards of a five-star hotel. I have stayed ...
Response from the owner
Dear Nour AlDuweesh or Thamer Awad,<br><br>Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations.<br><br>Regarding the security ...
Marcela Oliveira
This is NOT a 5 star hotel. Starting with the staff from reception, they all seem to have an attitude and be rude for no reason, I was actually very negatively impressed by their behaviour. Secondly, after waiting for 2 hours, my room was still not ready at 3pm. Lastly, the breakfast - honestly it’s terrible - in this what they call restaurant there’s only about 5 tables, coffee machine is always ...
Response from the owner
Dear Marcela, Thank you for taking the time to share your feedback following your stay at La Clef Champs-Élysées. We are sincerely sorry to read that your experience did not meet your expectations. Pl...
Adam Alsaadi
1- The hotel staff are kind but they lack skill of communication as I requested the bed cover to be changed from thick to a thin layer type ( no action or feedback provided to me) 2- The hotel amenities and water are not available on daily basis. My daughter asked for extra water bottle and told charges will applied. 3- TV channels are boring (no movie & sports) 4- There where a piece of fabric pl...
Response from the owner
Dear Adam, <br><br>Thank you for taking the time to share your detailed feedback. We sincerely apologize that your stay did not meet your expectations and appreciate you bringing these matters to our ...
fatima hejres
The hotel is very nice, the location is excellent, and the service is great. The room itself is beautiful and well designed; however, there was a very bad smell in the room, which was not acceptable and affected the overall comfort of the stay. Despite this issue, the staff and location were very good.
Response from the owner
Dear Fatima, <br><br>Thank you very much for taking the time to share your feedback and for your kind words regarding our hotel, location, and service. We are delighted to hear that you appreciated th...
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