Les Jardins du Faubourg

Les Jardins du Faubourg, a Michelin Key Selected property in Paris, offers a luxurious and tranquil escape in the heart of the city, generally receiving high praise from guests.

Overall Rating & Sentiment

The general consensus for Les Jardins du Faubourg is overwhelmingly positive, with an average rating often around 8.7 to 9.0 out of 10. Guests frequently describe their stays as "exceptional," "stunning," and "tranquil in the heart of the city." The hotel is recognized for its elegant atmosphere and a sense of quiet luxury.

Key Highlights

Guests consistently highlight several aspects that make this hotel stand out:

• Exceptional Service: The attentive and welcoming staff is frequently mentioned as a major highlight, with many guests praising individual team members for making their stay special and unforgettable.
• Stunning Design & Ambiance: The hotel, a Haussmannian townhouse, features tastefully glamorous contemporary interiors, combining historical architecture with Art Deco elements, modern colors, and artwork. It's described as elegant and chic.
• Luxurious Amenities: The Shiseido Spa is a significant draw, offering an extravagant experience with a jacuzzi, hammam, and an indoor swimming pool in a towering space with columns and arched ceilings. Access to the spa is often cited as a great way to start the day.
• Prime Location: Its location on a quiet side street off Rue du Faubourg Saint-Honoré is considered excellent, providing both tranquility and easy access to major Parisian landmarks and high-end shopping.

Room Quality

Rooms at Les Jardins du Faubourg are generally described as spacious, modern, elegant, and very clean. They feature soaring ceilings and elegant appointments, contributing to a sense of quiet elegance. While most find the rooms lovely and comfortable, some guests have noted that certain rooms, like room 103, can be small (around 14 m2) and appear more ordinary, with occasional issues like dirty carpets or noise from neighboring doors. Connecting/adjoining rooms are available upon request.

Dining Experience

The hotel's restaurant is situated in a beautiful, serene garden setting. Chef Davide Peccorella presides over a "Neapolitan" kitchen. Guests generally praise the breakfast as very nice and the food as delicious. However, one specific criticism noted was a "bad 12 euro orange juice". Buffet breakfast is offered for an extra charge, approximately EUR 42 for adults and EUR 17 for children.

Service & Staff

The service at Les Jardins du Faubourg receives exceptional reviews. Guests frequently highlight the staff as amazing, helpful, attentive, and welcoming. Many recount experiences of staff going "an extra mile" and making their stays unforgettable, even for those traveling with toddlers. Specific mentions of staff members like Carl, Karim, Guillame, and Mohamed underscore the personalized and excellent hospitality provided.

Location & Accessibility

The hotel boasts an excellent location in the 8th Arrondissement, tucked away on a quiet side street just off the Rue du Faubourg Saint-Honoré. This position offers both peace and quiet while being incredibly convenient for exploring Paris. It's a short walk from major attractions such as the Champs-Élysées, Place de la Concorde, Rue de Rivoli, and Place Vendôme. The area is surrounded by luxury retailers, embassies, and grand hotels, making it a prime spot for shopping and sightseeing. Guests appreciate being within walking distance to sites like the Louvre and Champs Élysées.

Value & Pricing

While the hotel offers a luxurious experience, some guests have questioned its value relative to its five-star pricing, with one reviewer noting it "is not worthy of the 5-star price in my opinion" despite finding nothing inherently bad about the hotel. Rates for rooms can start from approximately $468. Optional extras like buffet breakfast (around EUR 42 for adults) and valet parking (EUR 80 per night) add to the overall cost. However, other guests consider it "great value for the price" and an "absolute gem," suggesting varied perceptions depending on individual experiences and expectations.

Common Complaints

While feedback is largely positive, a few recurring minor issues have been noted:

• Room Size/Quality Discrepancies: Some guests found certain rooms, particularly "room 103," to be small, ordinary, and not entirely reflective of a five-star standard, citing dirty carpets and noise issues.
• Maintenance Issues: There have been isolated reports of amenities like the TV not working, though the team has apologized for such inconveniences.
• Construction Noise: One guest mentioned some annoyance due to nearby construction outside the hotel.
• Specific Dining Disappointment: A single mention of an overpriced and unsatisfactory orange juice at the restaurant.

Sources

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