Kvosin Downtown Hotel
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Hotel Details
Location
Reykjavik
Iceland, Europe
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Expert Review: Kvosin Downtown Hotel
Kvosin Downtown Hotel in Reykjavik, Iceland, a Michelin Key Selected property, consistently receives high praise from guests for its prime location, exceptional service, and comfortable, apartment-style accommodations.
Overall Rating & Sentiment
The general consensus for Kvosin Downtown Hotel is overwhelmingly positive, with guests frequently describing it as "absolutely amazing," "exceptional," and "very inviting and comfortable." On platforms like Expedia, 870 out of 1012 reviews are rated "Excellent" or "Exceptional," highlighting strong guest satisfaction. The hotel successfully cultivates a charming and characterful atmosphere, feeling more like a cozy apartment than a typical hotel.
Key Highlights
Guests consistently laud the hotel's unbeatable downtown location, the extremely helpful and friendly staff, and the clean, comfortable, and quiet rooms that often come with desirable amenities. The design, featuring modern interiors within historic buildings and quirky Icelandic touches, is also a frequently mentioned highlight. The on-site bar and lounge area also receive positive mentions.
Room Quality
The rooms at Kvosin Downtown Hotel are described as modern, clean, comfortable, and spacious. Many are designed to feel like apartments, often featuring kitchenettes equipped with a fridge, cooking hobs, and a Nespresso coffee machine, which guests appreciate for convenience and potential cost savings. Each of the 24 individually decorated rooms boasts a unique look with Nordic charm and subtle Icelandic cultural tributes. Guests can expect comfortable pillowtop beds with premium bedding. Bathrooms are often highlighted as lovely, clean, and luxurious, complete with rainfall showerheads, bathrobes, slippers, and designer toiletries. Some rooms offer additional features such as bay windows, separate sitting areas, or even access to shared balconies.
Dining Experience
Kvosin Downtown Hotel offers a continental or buffet breakfast daily, often served at a nearby cafe such as Bergsson Mathus. The breakfast spread is noted for its variety, including fruit, cereal, Icelandic Skyr yogurt, eggs, cold cuts, freshly baked oatmeal cookies, and sourdough bread, with some organic options available. While breakfast can be an additional cost (approximately EUR 24 for adults), guests generally find it to be delicious with a good selection. The hotel also features Aldamot Bar (also referred to as Vinbarinn), a chic wine bar and lounge on the ground floor, offering a selection of wine, beer, and coffee/tea, and often hosting a daily happy hour. A small coffee and snack shop is also available in the lobby.
Service & Staff
The service and staff at Kvosin Downtown Hotel consistently receive glowing reviews. Guests describe them as "extremely nice and helpful," "exemplary," "friendly," "attentive," and "outstanding." Many appreciate their willingness to go above and beyond, including assisting with trip planning, which significantly enhances the guest experience.
Location & Accessibility
The hotel's location is frequently cited as "prime," "central," and "perfect." Situated on a charming square directly behind Reykjavik Cathedral and the Icelandic Parliament, it's just a minute's walk from Lake Tjörnin. Guests find themselves steps away from Austurvöllur park and Laugavegur, Reykjavik's main shopping street, and within a 10-minute walk of major attractions like Reykjavik Harbour and Harpa concert hall. The surrounding area is bustling with excellent restaurants, bars, coffee shops, and cultural sights, making it an ideal base for exploring the city. Public transport is easily accessible, with bus stops like Ráðhúsið just a short walk away. For those with a car, public parking is available nearby for a daily fee.
Value & Pricing
Kvosin Downtown Hotel is generally considered to offer good value, especially given its central location and the apartment-like rooms that often include kitchenettes, allowing guests to manage meal costs. Pricing can vary significantly based on the season, with November typically being the cheapest month and August the most expensive. Recent prices observed on KAYAK ranged from approximately $164 to over $1000, with an average weeknight price of $349 and weekend night price of $292 over a two-week period. Breakfast, when not included in the room rate, is an additional charge.
Common Complaints
While overwhelmingly positive, a few minor points of criticism have been noted by guests. One review mentioned that the television in their room did not swivel towards the bed, requiring guests to sit on the sofa to watch. An isolated comment also indicated a less-than-ideal Wi-Fi signal in one instance. It's also worth noting that parking is available nearby but incurs a daily fee. The hotel also states that noise-free guestrooms cannot be guaranteed, and some outdoor spaces may not be suitable for children.
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