What is JAM Hotel Lisbon?

JAM Hotel Lisbon is a Selected hotel located in Lisbon, Portugal. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does JAM Hotel Lisbon have?

JAM Hotel Lisbon has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is JAM Hotel Lisbon located?

JAM Hotel Lisbon is located in Lisbon, Portugal, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book JAM Hotel Lisbon?

You can view more details and booking information for JAM Hotel Lisbon through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

JAM Hotel Lisbon | Selected in Lisbon, Portugal

Name: JAM Hotel Lisbon
Address: Lisbon, Europe, Portugal
Rating: 4.5

Expert Review: JAM Hotel Lisbon

JAM Hotel Lisbon, a Michelin Key Selected property, offers a distinctive and memorable stay in the vibrant city of Lisbon. Blending industrial design with an art-filled, eco-conscious ethos, it has garnered strong positive feedback from guests.

1. Overall Rating & Sentiment

JAM Hotel Lisbon boasts an outstanding overall rating, with a score of 8.9/10 based on 120 reviews, indicating a high level of guest satisfaction. The general sentiment is overwhelmingly positive, with guests frequently praising its unique aesthetic, friendly staff, and excellent amenities. Many describe it as a "perfect" stay and a "great home base in Lisbon".

2. Key Highlights

Guests consistently love several aspects of JAM Hotel Lisbon:

Design & Vibe: The hotel's industrial-chic design, art-filled spaces, and eclectic decor are frequently highlighted as major draws. The blend of raw concrete, handwoven carpets, burnt eucalyptus beds, and hand-painted tiles creates a unique and vibrant atmosphere. Its commitment to being eco-friendly and sustainable is also appreciated.
Rooftop Pool & Bar: The rooftop swimming pool, sun terrace, and bar are exceptional facilities, offering stunning panoramic city and river views, making it a perfect spot for relaxation and socializing. It's often described as an urban oasis and a great place to meet fellow travelers and enjoy cocktails, sometimes with live music.
Amenities: Beyond the rooftop, the hotel provides free WiFi, air conditioning, a 24-hour front desk, and paid private parking. Rooms also feature Bluetooth sound systems and USB ports. The hotel is also a carbon-neutral oasis, utilizing solar panels for electricity and hot water, and employing energy-saving technologies.

3. Room Quality

The rooms at JAM Hotel Lisbon are characterized by their industrial chic and unique design, prioritizing both comfort and sustainability. They feature raw concrete walls softened by colorful accents, cork flooring, and thoughtfully chosen recycled materials. Guests consistently describe the rooms as clean, comfortable, and well-designed.

Comfort: Beds are noted as very comfortable. Rooms are air-conditioned and soundproofed for a peaceful stay.
Design & Features: Each room includes a work desk, a private bathroom with free toiletries, and a shower or bathtub. Larger family rooms can accommodate up to six people, with some featuring modern sleeping pod-like bunk beds with sliding wooden doors for added privacy. Some rooms offer river or courtyard views.
Sustainability: Reinvention is key in the room design, with elements like handwoven carpets upcycled as curtains and bedding made from surplus fabric.

4. Dining Experience

The dining experience at JAM Hotel Lisbon centers around its fusion restaurant, Mojjo, and a breakfast offering.

Restaurant (Mojjo): Mojjo serves fusion cuisine, open for breakfast, lunch, and dinner, with a young Angolese chef reimagining global cuisine. Guests have enjoyed the atmosphere and hospitality, with offerings such as tapas. The rooftop bar also offers a selection of drinks and tapas.
Breakfast: Breakfast is described as plentiful and delicious, though some guests have noted it can be "a little on the pricey side". It is served buffet-style, available weekdays from 7:00 AM to 10:00 AM and weekends/holidays from 7:00 AM to 10:30 AM, with a surcharge.

5. Service & Staff

Guest feedback consistently praises the hotel's staff for their warmth, helpfulness, and friendliness. The front desk staff are noted as incredibly helpful, and bartenders are commended for their skills. The service contributes significantly to the overall positive guest experience. The hotel offers a 24-hour front desk and multi-lingual staff.

6. Location & Accessibility

JAM Hotel Lisbon is located in the vibrant Santos district, a riverside neighborhood known for its creative energy, art galleries, and design shops.

Neighborhood: It's situated on Avenida 24 de Julho, providing easy access to the Tagus River promenade for strolls.
Attractions: Nearby attractions include the National Museum of Ancient Art (0.25 km away), Basilica da Estrela (0.89 km away), and Bairro Alto (1.45 km away). Rossio Square and Avenida da Liberdade are a short drive away.
Transport: Public transportation is easily accessible, with Santos Stop and Santos-o-velho Stop just a 3-minute walk away. The hotel is approximately 15.38 km from Humberto Delgado Airport.

7. Value & Pricing

With prices starting from US$78, and an average price around USD191, JAM Hotel Lisbon offers an outstanding blend of quality and value. Guests generally consider the experience, including the service, amenities, rooftop bar, cleanliness, and cool vibe, to be well worth the cost. The Michelin Key selection further indicates its value in relation to the experience, based on criteria such as "Value for money in relation to the experience".

8. Common Complaints

While overall feedback is highly positive, one recurring criticism noted by guests is that the breakfast can be a little on the pricey side. There are no other significant or widespread complaints highlighted in the available reviews. Pets are not allowed at the hotel.