InterContinental Montreal

The InterContinental Montreal, a Michelin Key Selected property, offers a blend of historic charm and contemporary elegance in the heart of Montreal. Guests generally praise its excellent location, attentive service, and a good array of amenities, though some note that certain aspects of the room decor could use an update.

1. Overall Rating & Sentiment

The overall sentiment for InterContinental Montreal is largely positive, with guests frequently describing their stays as "wonderful" and highlighting "excellent value for money". The hotel is recognized for providing "exceptional stays that meet the highest standards of hospitality" as a Michelin Key Selected property. While it may not always be considered the most luxurious hotel in Montreal, it consistently delivers a strong four-star experience.

2. Key Highlights

Guests consistently love the hotel's prime location, which is ideal for exploring both Old Montreal and the downtown area. The attentive and helpful staff are frequently mentioned as a major highlight. Amenities such as the indoor saltwater pool, sauna, and on-site health club are also appreciated. Complimentary touches like water in the rooms and hot chocolate in the lobby add to the positive experience. The hotel's connection to the underground city and the Montreal Convention Center is a significant convenience.

3. Room Quality

Rooms at the InterContinental Montreal are generally described as spacious, clean, and comfortable, featuring comfortable beds and large desks. Many offer city or river views. However, a recurring theme in guest feedback is that the decor, particularly in bathrooms with green finishes and some in-room technology (like older TVs and 30-pin iPod docks), can feel dated and from past decades. Despite this, the rooms are immaculately clean. Club-level rooms and above offer lavish bathrooms and L'Occitane bath products.

4. Dining Experience

The hotel features Osco!, a Provençal-inspired restaurant that emphasizes seasonal cuisine and local produce. Osco! offers a diverse menu for breakfast, lunch, and dinner in a warm and elegant atmosphere overlooking Place Riopelle. Guests frequently praise the delicious and amazing breakfast, which can include a good hot selection of eggs, bread, yogurt, and cheese. The Sarah B. absinthe bar, named after Sarah Bernhardt, provides a unique and atmospheric setting for drinks and Provençal bites.

5. Service & Staff

The service and staff at InterContinental Montreal consistently receive high praise. Guests describe the personnel as "wonderful," "attentive," "exceptional," "friendly," "helpful," and "courteous." From efficient check-in processes to going out of their way to make special occasions memorable, the staff's hospitality is a significant asset to the hotel's reputation.

6. Location & Accessibility

The InterContinental Montreal boasts a strategic and picturesque location, bridging the gap between Old Montreal and the busy financial district. It is directly connected to the Montreal Convention Center and the underground city, providing convenient, sheltered access. Many key attractions like the Old Port, Notre-Dame Basilica, Place des Arts, and St. Catherine Street are within a 5 to 15-minute walk. The hotel is also close to two metro stations, enhancing its accessibility for exploring the city. Valet parking is available for an additional fee.

7. Value & Pricing

Many guests consider the InterContinental Montreal to offer excellent value, especially given its prime location and four-star service. Rates can be quite reasonable, with prices often found under $200 per night after tax, particularly during winter months. Prices can fluctuate, with an average weeknight around C$284 and weekend night around C$254, but can go as low as $119 depending on the season and booking platform. It is also possible to book stays using IHG Rewards points.

8. Common Complaints

The most frequently mentioned complaint centers on the dated aesthetic of the rooms. While clean and spacious, some guests find the decor to be from previous decades, citing "popcorn ceilings, dark and dated decor, maroon couches and chairs" and bathrooms with "green finishes" that feel outmoded. Outdated in-room technology, such as thick TVs and 30-pin iPod docks, also draws criticism. Some guests have also noted limited pool opening hours.

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