Hôtel Maurice

Hôtel Maurice, a Michelin Key Selected property in Quebec City, Canada, consistently garners high praise for its blend of Art Deco elegance, exceptional service, and prime location. Guests frequently describe their stays as luxurious and unforgettable, contributing to its "excellent" overall rating, typically around 8.7 out of 10 across various review platforms.

1. Overall Rating & Sentiment

Hôtel Maurice is widely regarded as an excellent choice, with an average rating of 8.7/10 based on numerous guest reviews. The sentiment is overwhelmingly positive, with guests frequently using terms like "luxury," "beautiful," "amazing," and "perfection" to describe their experience. The hotel is often recommended for its unique character and sophisticated ambiance.

2. Key Highlights

Guests consistently highlight several standout features of Hôtel Maurice:

• Service: The staff receives effusive praise for being "great," "helpful friendly," "amazing," "super accommodating," and "very professional." A notable amenity is the complimentary car service or shuttle, which guests highly appreciate for transport to restaurants, spas, and nearby attractions.
• Location: Its central position is a major draw, offering "brilliant central location for the old town and visitor attractions" and being "close to old Quebec you can walk there easily." It's less than 1 km from significant landmarks like Vieux Quebec Old Quebec and the Plains of Abraham.
• Design: The hotel's Art Deco inspired design, blending Roaring Twenties elegance with a Prohibition-era ambiance, is a key attraction. Elements like marble, velvet, gold tile, rich color blocking, iridescent showers, and bold accent walls contribute to its distinctive and luxurious aesthetic.
• Amenities: Guests appreciate the sun terrace, restaurant, bar, and free WiFi. Unique amenities include an outdoor fireplace, a refined cigar bar, and a hidden speakeasy-style bar. Air conditioning, private bathrooms with walk-in showers, and tea/coffee makers are standard in rooms.

3. Room Quality

The rooms at Hôtel Maurice are consistently described as "high quality," "spacious contemporary," "stunning," "beautiful and cozy," and "luxury." They feature thoughtful design elements like ambient lighting, comfortable beds, and intelligent TVs. Many rooms boast heated floors, walk-in showers (some with iridescent gold picket tiles), separate toilets, mini-fridges, personal safes, and writing tables. Some accommodations also offer private balconies or terraces.

4. Dining Experience

Hôtel Maurice features an on-site restaurant and bar, with the restaurant serving lunch, dinner, high tea, and cocktails. Guests have generally complimented the "excellent tasty food." The Maurice Restaurant Lounge offers an eclectic menu with gourmet flourishes, ranging from tapas to pizza. While a specific review mentioned a Beef Wellington with a "soggy bottom," the taste was noted as good, and the Brussels sprouts were praised. It's important to note that breakfast is typically only available on weekends. Outdoor dining on the patio is also an option.

5. Service & Staff

The hotel's staff receives overwhelmingly positive feedback, frequently being lauded as "amazing," "exceptional with their courtesy," and "very professional." Guests particularly value the "super accommodating" nature of the employees, with one guest noting a reception staff member personally parking their car. The complimentary shuttle service for local transportation further underscores the commitment to guest hospitality.

6. Location & Accessibility

Hôtel Maurice boasts a prime city center location at 575 Grande Allée Est, making it highly accessible to Quebec City's main attractions. It's conveniently less than 1 km from both Vieux Quebec Old Quebec and the Plains of Abraham. Guests can easily walk to the old town, city walls, various restaurants, and downtown Quebec. The Quebec City Convention Center is just a 7-minute walk away, and the Grand Theatre de Quebec is 600 meters distant. Public transport is readily available, with a bus stop located just moments from the hotel. Quebec City Jean Lesage International Airport is approximately 15.33 km away.

7. Value & Pricing

Hôtel Maurice is considered to offer "exceptional quality and great value," receiving a value for money rating of 8.6. While prices vary based on travel dates, average weeknight rates are around $180, increasing to approximately $289 for weekend nights. Guests have occasionally reported securing "amazing deals" for their stays. November is typically the cheapest month to stay, while December tends to be the most expensive.

8. Common Complaints

Despite the overwhelmingly positive feedback, a few recurring issues have been noted:

• Noise: On weekends, the hotel's vibrant nightlife, including a DJ in the ground-floor restaurant and a nightclub, can lead to noise that vibrates through the rooms, particularly on the second floor, lasting until well after 1 AM. Guests are advised to bring earplugs if staying on a weekend.
• Breakfast Availability: Breakfast is not offered during weekdays, only on weekends.
• In-room Amenities: Some guests have noted that the mini-bar lacks juice, soda, or snacks, and body lotion is not provided in the bathrooms, suggesting guests bring their own.
• Service/Maintenance Issues: A few isolated instances of issues with service and room maintenance have been reported, although these appear to be less common.

Sources

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5. quebeccityhotelsonline.com
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7. hotelquebec.info
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10. michelin.com
11. urbanguidequebec.com
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