Le Capitole Hotel

Le Capitole Hotel, Quebec City: A Michelin Key Selected Blend of Historic Charm and Modern Luxury

Le Capitole Hotel in Quebec City consistently receives high praise from guests, boasting an impressive overall rating, often averaging around 9.0 to 9.1 out of 10. The general sentiment is overwhelmingly positive, with guests frequently describing their stays as "wonderful," "luxurious," and "exceptional." Many express a strong desire to return, highlighting the hotel's ability to provide a memorable and comfortable experience.

Key Highlights

Guests consistently laud Le Capitole Hotel for several standout features. Its prime location is a major draw, offering easy walking access to Old Quebec, Place D'Youville, and numerous shops and restaurants. The hotel's unique design, blending historic charm with modern luxury and Art Deco grandeur, is also frequently admired. Exceptional customer service and friendly, helpful staff are recurrent themes in guest feedback. Furthermore, the stunning views from many rooms and common areas, especially at night and sunrise, are a significant highlight. Amenities such as the indoor pool (kept at 31°C) with an attached bar, a well-equipped gym overlooking the city, and the integrated theater and restaurants further enhance the guest experience.

Room Quality

The rooms at Le Capitole Hotel are consistently described as clean, spacious, and comfortable. They offer a blend of chic, classic, and luxurious design, often featuring panelled cream walls, black leather headboards, and gold and navy furnishings that evoke an Art Deco feel. Guests appreciate the plush amenities, which include high-quality linen, comfortable beds, bathrobes, flat-screen TVs with complimentary cable and movie channels, coffee machines, and minibars. Many rooms offer incredible views of the city, and some even feature balconies. Bathrooms are often spacious and bright, with floor-to-ceiling windows and mirror lighting, and some suites include soaking tubs with city views. Free Wi-Fi is available throughout the property.

Dining Experience

Le Capitole Hotel offers a notable dining experience with its two on-site restaurants, Il Teatro and BŌ Cuisine d'Asie. Il Teatro, an Italian cuisine restaurant, serves breakfast, lunch, and dinner, with an alfresco patio space that has a distinctly European feel. BŌ Cuisine d'Asie is praised as a stunning pan-Asian restaurant offering delicious food, exquisite cocktails, generous portions, and a casual yet luxurious atmosphere. Guests have particularly enjoyed dishes such as locally caught Quebec oysters, salmon sashimi, and wagyu beef noodle dishes. Breakfast, often served in Il Teatro, is consistently described as excellent, delicious, and offering a great variety of options.

Service & Staff

The service and staff at Le Capitole Hotel receive exceptional feedback. Guests frequently highlight the staff as incredibly kind, friendly, helpful, polite, and efficient. Specific examples include staff hand-delivering lost luggage after midnight and concierges like Francine Asselin, noted for her excellence and passion. The seamless check-in and check-out process, along with the staff's responsiveness to requests, also contribute to the positive service perception.

Location & Accessibility

The hotel's location is a significant asset, scoring highly with guests, often rated 9.7 out of 10. Nestled in the walled city of Old Quebec, it is ideally situated close to major tourist attractions, the town center, and the Carré des spectacles (Place D'Youville), an area known for performing arts venues. Guests appreciate being within walking distance of Old Town, the Fontaine de Tourny, and a variety of shopping and dining options. While it's "upstairs" closer to the walled city, as opposed to "downstairs" by the St. Lawrence River, this position offers great views and easy access to lively neighborhoods like Saint-Jean-Baptiste.

Value & Pricing

Le Capitole Hotel is generally considered a luxury property. While some guests acknowledge its cost, with an average nightly rate around $285, many find it to be a worthwhile experience given the quality of the accommodations, service, and location. Some users have found rooms for as low as $150 per night, indicating potential variability in pricing. Despite some comments about rooms not being "worth the money" from a size perspective, particularly in certain locations within the hotel, the overall consensus leans towards a positive value proposition for a 5-star experience.

Common Complaints

While overwhelmingly positive, a few recurring criticisms have been noted by guests. Some visitors have mentioned that the rooms can feel small for the price, and a few instances of hard beds have been reported. The design of some bathrooms has also been a minor issue, with doors almost hitting the bed. A practical complaint concerns the process of getting to rooms in the newer building, which can involve going up to the lobby, crossing to the new building, and then taking another elevator. Noise from outside, particularly from garbage collection at night, has been a concern for rooms located towards the back of the hotel. Additionally, one review mentioned firm pillows as a personal downside, a common hotel issue for that guest.

Sources

1. booking.com
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4. luxurylifestylemag.co.uk
5. lesboutiquehotels.com
6. reddit.com
7. urbanguidequebec.com
8. hotels.com
9. expedia.com
10. hotelscombined.com