Hotel Habita

Hotel Review: Hotel Habita, Mexico City (Michelin Key Selected Property)

Hotel Habita, a pioneering design hotel in Mexico City's upscale Polanco district, is recognized as a MICHELIN Guide selection. It presents a distinctive minimalist aesthetic, often described as "urban boutique cool," wrapped in frosted glass that transforms from an "ice block" by day to an "outsize paper lantern" at night. This property aims to be a place to "see and be seen," attracting well-heeled locals, actors, musicians, and media types.

1. Overall Rating & Sentiment

The overall sentiment for Hotel Habita is generally positive, with guests frequently praising its location, stylish design, and attentive staff. On Booking.com, it holds a "Good" rating of 7.5 based on 96 reviews, with a high location score of 9.4 and staff score of 8.5. Expedia shows similar trends with 135 out of 361 reviews rating it "Excellent" (Rating 10) and 106 as "Good" (Rating 8). However, some guests report issues with aging facilities and occasional service inconsistencies, leading to a mixed but predominantly favorable consensus.

2. Key Highlights

Guests consistently laud Hotel Habita for several key aspects:

• Design: Its striking minimalist architecture and interiors, with sparkling white minimalism, hardwood floors, and Scandinavian coolness, are frequently mentioned.
• Location: The hotel's "brilliant location" in Polanco is a major draw, offering easy access to restaurants, shops, and the metro. It's also tucked down a quieter side street, providing a sense of privacy.
• Rooftop Bar & Pool (AREA): The rooftop bar, AREA, is a significant highlight, described as "one of Mexico City's hottest nightspots" with "sweeping city views" and a "theatrical setting". The single-lane lap pool and jacuzzi also contribute to its appeal.
• Service: Many guests praise the staff for being responsive and providing excellent treatment.

3. Room Quality

The rooms at Hotel Habita are characterized by their "stark and stylish" minimalist design, featuring Eames or Jacobsen-style chairs and glass desks. They are contemporary white-and-steel spaces with grey carpets, floor-to-ceiling windows, and light wardrobes, complemented by Flos lighting, built-in speakers, and a collection of art books. The beds are consistently described as "soft, spacious and never-get-up comfortable," with "perfectly judged pillows and dive-in-and-disappear duvets". While generally comfortable, some guests have noted that the rooms can appear a "little on dated side" and bathrooms "could use update". Bathrooms are described as compact, sometimes with a "too-tiny tub," though Malin+Goetz products are provided.

4. Dining Experience

The hotel offers a positive dining experience, with breakfast frequently highlighted as "tasty" and featuring a "nice array of options". The food, in general, has been described as "amazing" and "delicious". AURA, the Asian fusion restaurant in the lobby, is decorated in the hotel's signature "icy-cool style". The rooftop bar, AREA, also serves as a popular spot for drinks.

5. Service & Staff

Guest feedback on service and staff is largely positive. Many guests describe the staff as "responsive to questions," "awesome," and providing "excellent treatment". The staff at the restaurant-bar, in particular, have received commendation. However, there have been isolated reports of "unprofessional" or "not well trained" staff, and some serious issues like reported valet parking theft.

6. Location & Accessibility

Hotel Habita boasts a "brilliant location" in the affluent Polanco district, which is known for its high-end shops and restaurants. It's conveniently close to the metro and various attractions. Chapultepec Park, home to numerous museums including the National Museum of History and the Museum of Anthropology, is a 15-minute walk away. The hotel is approximately a 30-minute drive from Benito Juarez International Airport, with transfers available. Valet parking is also offered.

7. Value & Pricing

Pricing for Hotel Habita varies, with rates starting from approximately $165 to $275.15 per night. Expedia lists prices for a 1-night stay for 2 adults starting from $249.75 as of late January 2026. January is noted as the cheapest month to stay, while September is typically the most expensive. Some guests have found the hotel to be "very good value for money", while others, particularly those who experienced issues with facilities, have considered it "poor value for money". The hotel offers complimentary continental breakfast and free in-room WiFi.

8. Common Complaints

While generally well-regarded, some recurring issues and criticisms have been noted by guests:

• Aging Facilities: Some rooms and bathrooms are described as "a little on dated side" and in need of updating. Complaints include non-functioning lights and a lack of air conditioning in some instances.
• Maintenance Issues: Guests have reported broken hairdryers and window doors upon arrival.
• Noise: A "bit of noise from the adjacent street" has been mentioned.
• Service Inconsistencies: While many praise the staff, some experiences indicate unprofessionalism or lack of training.
• Bathroom Design: Some find the bathrooms compact with "too-tiny tubs" and a lack of space for toiletries.
• Valet Parking Incident: A serious complaint involved money allegedly stolen from a car by valet parking.

Sources

1. tablethotels.com
2. mrandmrssmith.com
3. booking.com
4. expedia.com
5. booking.com
6. booking.com
7. michelin.com
8. kayak.com