What is Hotel San Fernando?

Hotel San Fernando is a Selected hotel located in Mexico City, Mexico. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Hotel San Fernando have?

Hotel San Fernando has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Hotel San Fernando located?

Hotel San Fernando is located in Mexico City, Mexico, in the North America region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Hotel San Fernando?

You can view more details and booking information for Hotel San Fernando through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Hotel San Fernando | Selected in Mexico City, Mexico

Name: Hotel San Fernando
Address: Mexico City, North America, Mexico
Rating: 4.5

Expert Review: Hotel San Fernando

Hotel San Fernando: A Charming Michelin Key Selection in Mexico City's Vibrant Condesa

Hotel San Fernando, a distinguished 1 Michelin Key property for 2024, offers a unique "home away from home" experience in Mexico City's fashionable Condesa neighborhood. While consistently lauded for its prime location and exceptional service, recent guest feedback also highlights areas where the historic property could benefit from a refresh.

1. Overall Rating & Sentiment

The general sentiment for Hotel San Fernando is largely positive, with guests frequently praising its charming ambiance, dedicated staff, and unbeatable location. Many describe it as a beautiful setting with a stunning building. However, some more recent reviews indicate a mixed experience, with a few guests finding the comfort level to be lower than expected for the price.

2. Key Highlights

Guests consistently adore the hotel's prime location, steps away from Parque Mexico, making it central to a plethora of excellent restaurants, shops, and other attractions. The Art Deco aesthetic of the meticulously renovated 1940s apartment building is also a significant draw, retaining original details like hardwood floors and encaustic tiles. The staff's exceptional friendliness and willingness to go above and beyond are frequently mentioned. The hotel's unique design, featuring quirky art and jewel tones in public spaces, contributes to a relaxed and memorable atmosphere.

3. Room Quality

The rooms at Hotel San Fernando are designed to feel like "tiny apartments," many featuring kitchenettes, dining tables, and real plants, aiming for a "home away from home" feel. They are described with a salmon-pink and cream color palette, offering a comfortable and spacious environment. Larger accommodations, such as the Ocio Suites, provide ample space, including dining and living areas, which guests appreciate for group stays. Rooms boast high-quality beds and linens, and eco-conscious amenities like refillable Malin & Goetz bath products and regularly refilled filtered water pitchers. However, some guests have noted issues with rooms being cold and damp, occasional noise from other rooms or the hallway, and in some instances, a lack of air conditioning (though fans are provided). Some reviews also suggest that the decor, while charming, is starting to appear faded, and towels might need renewing.

4. Dining Experience

The hotel features a modern restaurant offering international cuisine with vegetarian options, as well as a bar. Breakfast, which is complimentary, is served on an open-air patio and typically includes fresh coffee, sweet pastries, and a daily special like chilaquiles. The Lounge Fernando bar is praised for its excellent cocktails, including unique concoctions, and a selection of small plates that are considered a significant step up from standard bar food. Despite generally positive feedback on the dining, a few recent comments have described the breakfast quality as "extremely low-quality."

5. Service & Staff

Consistently a standout feature, the service at Hotel San Fernando receives glowing reviews. Guests frequently highlight the staff as "the absolute best," welcoming, friendly, and extremely helpful. They are noted for going "above and beyond" to assist guests, including booking taxis to and from the airport.

6. Location & Accessibility

Hotel San Fernando boasts an "amazing location" in the vibrant and chic Condesa neighborhood, directly adjacent to the beautiful Parque Mexico. This provides easy walking access to numerous restaurants, shops, and other attractions, and the area is appreciated for being safe and surprisingly quiet at night despite being in a bustling city. The hotel is approximately 8.7 miles from Benito Juarez International Airport and is conveniently located about 500 meters from the Chilpancingo underground station, making city exploration accessible.

7. Value & Pricing

Published rates for Hotel San Fernando range from $215 to $560, with complimentary breakfast included, though taxes are separate. While many guests find the experience worthwhile, some recent feedback questions the value for money, especially in light of perceived comfort issues, noise, and the dated aspects of the building.

8. Common Complaints

Several recurring issues have been mentioned by guests. The most significant is the lack of an elevator in the five-story building, which can be inconvenient for some, although a dumbwaiter is available for luggage. Noise transfer from other rooms, hallways, and outside sources (like music) is also a frequent criticism, along with squeaky floors. Some guests have experienced issues with room temperature control, finding rooms to be cold and damp, and noting the absence of air conditioning in certain accommodations. Other complaints include towels with holes or being threadbare, occasional lapses in housekeeping service, and some dissatisfaction with the breakfast quality.