Graetzlhotel Belvedere

Graetzlhotel Belvedere, a Michelin Key Selected property in Vienna, Austria, offers a unique and highly-regarded hotel experience, transforming former workshops and shops in the vibrant 4th district into stylish accommodations.

1. Overall Rating & Sentiment

The general consensus for Graetzlhotel Belvedere is overwhelmingly positive, with guests frequently praising its unique concept, exceptional cleanliness, and excellent value for money. Many travelers express a strong desire to return, highlighting a comfortable and memorable stay.

2. Key Highlights

Guests particularly appreciate the hotel's innovative "Grätzlhotel" concept, where rooms are situated in refurbished former shopfronts, offering an authentic local experience. The distinct design, blending old charm with modern style, is a consistent highlight. Impeccable cleanliness, with a rating of 9.0, is another frequently lauded aspect. The hotel's value for money also stands out, offering an affordable luxury experience.

3. Room Quality

The rooms at Graetzlhotel Belvedere are described as spacious, comfortable, and well-appointed. They boast a unique contemporary design that often incorporates elements of the former shops' character. Amenities often include comfortable beds, large bathrooms (some with rain showers), complimentary wine and water in the minibar, coffee machines, flat-screen TVs with cable channels, and free Wi-Fi. Many rooms are on the ground floor and offer direct street access. Soundproofing is also mentioned in some junior suites, contributing to a quiet stay.

4. Dining Experience

Graetzlhotel Belvedere operates on a unique "Fellows" concept, integrating guests into the local neighborhood for dining. Instead of an on-site restaurant or breakfast room, the hotel partners with nearby cafes, restaurants, and local shops. These "Fellows" act as extensions of the hotel's services, providing guests with a genuine taste of Viennese culinary delights. Popular breakfast spots like Cafe Goldegg and various delicatessens and restaurants such as Opocensky and Bobby's Food Store are recommended.

5. Service & Staff

While check-in is often autonomous via a key safe with a personal code, guests report that the staff, particularly the URBANAUTS team, are friendly, attentive, and very helpful, especially when resolving issues. Concierge services, luggage storage, and ticket services are also available.

6. Location & Accessibility

The hotel boasts an excellent, central location in Vienna's 4th district, Wieden, within the Karolinenviertel. It provides easy access to top attractions, including the iconic Belvedere Palace (a 6-10 minute walk), the Vienna State Opera (a 15-minute stroll or short walk/public transport ride), and Karlsplatz. The area is well-served by public transportation, with tram stations and U-Bahn (subway) connections nearby, allowing guests to explore the entire city. Vienna Main Train Station (Hauptbahnhof) is also within walking distance.

7. Value & Pricing

Graetzlhotel Belvedere offers exceptional value for money. With an average price of $164 per room, it is generally more affordable than the city's average room price of $185. Guests consistently express satisfaction with the reasonable prices and the incredible value received.

8. Common Complaints

While generally positive, some recurring issues have been noted by guests. These include occasional problems with room cleanliness upon arrival and sheets not being changed. Some rooms might experience noise from the street, particularly given their ground-floor location with direct street access. A few guests have also mentioned the lack of air conditioning in some rooms and issues with heating and hot water, although these were reportedly addressed by the staff.

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