Hotel Topazz Lamee
Selected
Check Availability & Prices
Find the best rates for Hotel Topazz Lamee.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
Hotel Topazz Lamee · Vienna, Austria
Explore More Hotels
Expert Review: Hotel Topazz Lamee
Hotel Topazz Lamee, Vienna: A Michelin Key Selected Boutique Experience
Hotel Topazz Lamee, a distinguished Michelin Key Selected property in Vienna, offers guests a unique blend of modern design, prime central location, and a focus on sustainability. While praised for its distinctive aesthetic and unbeatable setting, guest experiences reveal a mix of exceptional highlights and areas for improvement, particularly regarding service consistency and room maintenance.
1. Overall Rating & Sentiment
The general sentiment for Hotel Topazz Lamee is largely positive, with many guests rating it highly for its location and unique design. On platforms like Hotels.com, it garners an "Exceptional" rating of 9.4 out of 10 based on over 1,000 reviews. Agoda shows a rating of 9.125 for its remarkable location. However, some aggregated reviews also indicate a mixed overall experience, with disappointment regarding cleanliness and service quality occasionally mentioned.
2. Key Highlights
Guests consistently rave about the hotel's excellent location in the heart of Vienna, just steps from St. Stephen's Cathedral and exclusive shopping streets. The distinctive modern design of the Topazz building, reminiscent of a silver vase by Koloman Moser, and the Lamee building's 1940s Hollywood glamour inspired by Hedy Lamarr, are frequently cited as major draws. The breakfast options are also often appreciated. The Lamee Rooftop bar, offering stunning city views, is another highlight for many visitors.
3. Room Quality
The 32 non-smoking guestrooms at Hotel Topazz Lamee are spread across eight floors and feature a contemporary and uncluttered design with wood panels and marble bathrooms. Rooms are equipped with triple-glazed windows for soundproofing, individual climate control, complimentary high-speed Wi-Fi, Sky LED HD televisions, and a minibar stocked with organic wine and free snacks. Amenities include large rain showers, Molton Brown products, bathrobes, and slippers. Some rooms feature private balconies or unique porthole windows with cushioned seats, offering views of the city. While generally comfortable with premium bedding, down comforters, and pillowtop beds, some guests have noted a lack of privacy in the shower areas, particularly for families.
4. Dining Experience
Hotel Topazz Lamee offers a breakfast buffet each morning, which is highly recommended by many guests. The on-site Salon Topazz provides warm and cold beverages as well as snacks throughout the afternoon. For evening drinks and breathtaking city views, the Lamee Rooftop bar is a popular choice. Additionally, guests have access to the highly regarded Bloom restaurant at the sister hotel across the street, which features a rooftop garden with stunning views for cocktails and dinner.
5. Service & Staff
Guest feedback on service and staff is generally positive, with many appreciating the kindness, courtesy, and availability of the reception staff. Staff are often praised for being friendly, helpful, and accommodating, such as quickly adding an extra bed when a booking error occurred. However, there have been instances of dissatisfaction, with some guests reporting issues like incorrect room assignments and a perceived lack of attention to detail during check-in.
6. Location & Accessibility
The hotel boasts an unbeatable, highly-rated location in Vienna's Innere Stadt district. It is only 650 feet from St. Stephen's Cathedral and within a 10-minute walk of major attractions like the Vienna State Opera and Hofburg Imperial Palace. The proximity to public transport is excellent, with Schwedenplatz and Stephansplatz Metro Station offering connections to the U1 and U4 underground lines, making it easy to reach other parts of the city like Belvedere Palace and Schönbrunn Palace.
7. Value & Pricing
Room prices for Hotel Topazz Lamee can vary, with recent bookings on KAYAK ranging from $169 to $169, and Expedia showing prices starting from $135.41 for a 1-night stay. While many guests find the experience worthwhile due to the location and design, some reviews suggest that the breakfast can be expensive compared to nearby options. A few guests have also felt that the hotel, despite being presented as 5-star in photos, did not always live up to that rating in terms of value.
8. Common Complaints
Recurring criticisms include issues with cleanliness, with some guests reporting unclean rooms. Service quality inconsistencies have also been mentioned, particularly regarding inadequate guest services and incorrect room assignments leading to confusion. Another point of contention for some guests is the design of the bathrooms, with specific feedback on a lack of privacy in the shower area. The cost of breakfast has also been a minor complaint for some, suggesting cheaper alternatives nearby.
Sources
Google Reviews
934 reviews
Recent Guest Reviews
Elena Khlimankova
It's a nice hotel in the heart of Wien. The room was spacious, the facilities are sufficient. The bathroom was clean and tidy. The TV is fixed on the wall under odd angle to the bed, nothing to watch though. Breakfasts were good but overpriced, for what we have paid it was not great. It's on -1 floor. The bed was 2 beds placed together.
B Smith
Nice centrally located hotel. prices are that linens were very nice and comfortable on the beds and all Front Desk staff were very accommodating and friendly. Also, the hotel is extremely centrally located large enough room and very nice bathroom conass is that I stay there nine days and there's not a single chair in the room so very uncomfortable being and applies for nine days and no chair. Ther...
Nickey Mannya
City Centre, close to everything within a walking distance, restaurants galore. Trendy rooms, great roof top restaurant with views, a stone throw away from the Majestic Stephan Cathedral. Staff were great and helpful always
Natalia R
Have just stayed at the hotel for a week of vacation in Vienna. The location is great , it is close to everything you would want to do or see your first time in Vienna, though it may be quite loud at night on Fridays and Saturdays. Rooms are nice and I felt like we had enough space for our luggage. Good shower , bath and a toilet . All great. Two things that were not the best : 1. The toilet m...
Ufaz Kaufman
We stayed at the Lamee hotel, which is as described right by the topazz. The location is great, near by everything that you need. The service was ok, we didn’t not had a specific issue. The room is a bit disappointment, the design is a bit old, and the tables are not super clean. The beds are not comfortable (personal taste). Value for money is probably good, but It seems like topazz facilitates ...
Санрайз тур
This is our second time staying at this hotel, in the Topaz building, and our second time encountering a problem with our rooms. We booked a Prestige room, but it was very small, even though the website stated 23-25 square meters (26-28 square feet). We asked for two adjoining rooms, but they put us on different floors.
