Citizen House Hotel

Citizen House Hotel, Oklahoma City: A Michelin Key Selected Oasis of Style and Service

Citizen House Hotel in Oklahoma City stands out as a "Michelin Key Selected" property, earning high praise for its sophisticated design, personalized service, and exceptional amenities. Operating as a unique blend of a private members' club and a boutique hotel, it offers an exclusive and refined experience for discerning travelers and locals alike.

1. Overall Rating & Sentiment

The general consensus for Citizen House Hotel is overwhelmingly positive, with guests frequently describing their stays as "wonderful" and "exceptional." Reviewers often give it a perfect or near-perfect score, highlighting its luxurious feel and attentive staff. The hotel consistently receives high ratings across categories such as cleanliness (9.6), staff (9.6), facilities (9.6), and comfort (9.5).

2. Key Highlights

Guests consistently praise several aspects of the Citizen House Hotel:

• Design & Ambiance: The hotel, designed by Michaelis Boyd, is celebrated for its stunning, modern, and artful interiors, featuring electric blues, rich textures, and deliberately mismatched patterns. Many describe it as a "feast for the eyes" and appreciate the thoughtful details throughout the property. The atmosphere is noted for inviting both quiet contemplation and lively conversation.
• Personalized Service: The personalized and exclusive boutique hotel experience is a recurring highlight, with guests feeling pampered and well-cared for.
• Cleanliness: The hotel and rooms are consistently described as "amazingly clean" and "spotless."
• Exclusive Access: As part of a private members' club, hotel guests gain access to lounges, a games room with a pool table, a photobooth room, a gym, and co-working spaces.
• Dining and Bar: The on-site restaurant and bar receive high acclaim for outstanding food and a relaxing atmosphere.

3. Room Quality

The 16 apartment-style rooms and suites at Citizen House are lauded for their comfort, spaciousness, and meticulous design.

• Design & Comfort: Rooms are modern, large, and super clean, featuring muted tones, textured materials, graphic carpets, and sage green bathrooms. Guests enjoy premium bedding, quiet environments for a good night's sleep, and comfortable furnishings.
• Amenities: Standard in-room amenities include air conditioning, private bathrooms, free WiFi, flat-screen TVs with streaming services, Nespresso coffee machines, tea-making kits, minibars, bathrobes, slippers, and Dyson hairdryers with Niven Morgan bath products. Some suites, like the Residence, sprawl across nearly 1,000 square feet and may include a freestanding tub, while Corner Suites offer captivating skyline and National Memorial views through wraparound windows. Thoughtful touches like "recovery kits" with eye pads and electrolyte drinks, and leather door tags, further enhance the guest experience.

4. Dining Experience

The dining experience at Citizen House is a significant draw, often described as outstanding.

• Restaurant: The hotel features a chef-driven restaurant helmed by Chef Miguel Acosta, offering American cuisine with vegetarian, vegan, and gluten-free options. Guests praise the amazing food, including perfectly seared regional proteins and refined small plates served for lunch and dinner. The dining room offers downtown views and sculptural light fixtures.
• Breakfast: While not a traditional hotel with full daily breakfast service, guests receive free, delicious pastries delivered to their room each morning, along with in-room Nespresso machines.
• Bar & Lounges: The Living Room bar provides a relaxing atmosphere for seasonal cocktails, and a hidden speakeasy offers late-night drinks and karaoke. The bars are known for mixologist-led creations and exceptional service.

5. Service & Staff

The service and staff at Citizen House Hotel consistently receive stellar reviews. Guests frequently highlight the professionalism, friendliness, and accommodating nature of all staff members, noting their readiness to assist with any needs. The service is often described as very personalized, contributing to a feeling of exclusivity and privacy.

6. Location & Accessibility

Citizen House Hotel boasts a prime location in Oklahoma City, situated at the crossroads of the Downtown, Midtown, and Innovation districts.

• Nearby Attractions: It's within easy walking distance of major attractions, including the Oklahoma City National Memorial (a 2-minute walk) and the Oklahoma City Museum of Art (less than 0.6 miles or about a 10-minute walk). Other nearby points of interest include the Chesapeake Energy Arena, Myriad Botanical Gardens, and Skydance Bridge. The Bricktown Entertainment District is also easily accessible.
• Transport: Will Rogers World Airport is approximately an 8.1-mile or 20-minute drive away. The hotel is about a 5-minute walk from the Transit Center Bay C bus stop and approximately 15 minutes on foot from the Santa Fe train station. Valet parking is available for a fee.

7. Value & Pricing

While specific pricing varies, the Citizen House Hotel is generally considered a luxury property, with rates starting from around $242 per night. Guests perceive the hotel as offering excellent value for the cost, given the high level of service, quality amenities, and overall luxurious experience. Its "5-star experience" is frequently mentioned, justifying its pricing.

8. Common Complaints

While overwhelmingly positive, a few points have been noted by guests, primarily concerning its dual nature as a social club:

• Non-Traditional Hotel Services: It's important to note that Citizen House isn't a traditional hotel with daily room service or full restaurant hours for breakfast, though delicious pastries and Nespresso machines are provided in-room.
• Social Club Exclusivity: One isolated negative review mentioned an issue with non-members attempting a photoshoot, highlighting the "members only" aspect of certain areas and potential misunderstandings regarding access for non-hotel guests. However, hotel guests are typically granted full access to the members-only social club facilities.
• Valet Parking Costs: Valet parking is available but comes with a charge of $35 per night for non-members.

Sources

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