Bradford House

Bradford House in Oklahoma City, a distinguished Michelin Key Selected property, consistently earns high praise for its unique blend of historic charm and contemporary luxury, coupled with exceptional service. It stands out as a boutique hotel that offers a deeply personal and memorable experience.

1. Overall Rating & Sentiment

Bradford House enjoys an "Exceptional" overall rating, frequently scoring 9.5 or higher out of 10 on various platforms. Guests express overwhelmingly positive sentiment, often describing their stays as "stunning," "amazing," and recommending the hotel 100%. It is recognized as the only Michelin Key hotel in Oklahoma, highlighting its unique hospitality experience.

2. Key Highlights

Guests consistently rave about several key aspects of Bradford House:

• Design & Aesthetics: The hotel's "beautiful aesthetics" and "unexpected and memorable visual environment" are frequently cited. It seamlessly blends the well-preserved elements of a 1912 apartment house with a modern addition, featuring eclectic decor sourced from France and Italy. Every detail is carefully curated, creating "little surprises around every corner."
• Service & Staff: The staff is repeatedly described as "exceptional," "amazing," "friendly," "attentive," and "helpful." Many guests highlight personalized touches and a genuine passion for hospitality.
• Ambiance & Facilities: The hotel is considered an inviting gathering space for both guests and locals, featuring a stylish restaurant, elegant cocktail bar (the Gilded bar), and an all-day cafe/patisserie. The sun terrace, garden, outdoor fireplace, and wrap-around porch are also appreciated leisure facilities. Complimentary bicycles are available for exploring the area.

3. Room Quality

Bradford House offers 36 individually designed guest rooms across its historic home and modern guest house wings. Rooms are described as spacious, comfortable, immaculate, and cozy, featuring "comfortable but refined luxury and thoughtful attention to detail." Deluxe touches include Bellino linens, Apple TVs, bathrobes, and mini-bars. The design in the modern addition was inspired by Scandinavian aesthetics and Mies van der Rohe's Lafayette Park project, while the original structure preserves historical details with eccentric, colorful additions. Some rooms in the modern guesthouse open onto an inner courtyard, and some historic house rooms have Juliet balconies.

4. Dining Experience

The dining options at Bradford House are a significant draw. The family-friendly restaurant serves French, American, and local cuisines, with vegetarian, vegan, gluten-free, and dairy-free options available.

• Breakfast/Brunch: Brunch is served daily from 8:00 AM to 1:00 PM and is highly praised by guests as "amazing" and "great." The in-house Quincy Bake Shop provides world-class pastries, fresh croissants, and sweets daily, alongside high-quality locally roasted coffee and a selection of teas.
• Restaurant & Bar: The restaurant offers a thoughtfully tailored menu of seasonal and whimsical dishes for brunch, lunch, and dinner. The Gilded bar is known for shaking up modern riffs on classic cocktails and offering wines curated by an in-house sommelier. Guests also enjoy cocktails and dining in the garden or on the expansive wrap-around porch.

5. Service & Staff

The hospitality at Bradford House is consistently highlighted as impeccable. Guests frequently commend the "attentive and helpful" staff who provide "impeccable service." Staff members are noted for being friendly, explaining everything about the property, and making guests feel like family. The Michelin Key award itself acknowledges the hotel's dedication to engaging and warm service and its "passion for attention to guests' whims, concerns, interests, and stories."

6. Location & Accessibility

Bradford House is situated in Oklahoma City's vibrant Uptown district. Its location scores highly, rated 9.6-9.8 out of 10. It is described as a well-located base, perfect for exploring Uptown, with guests appreciating its quiet nature outside the central business district.

• Nearby Attractions: The hotel is near the Oklahoma City National Memorial (3.1 miles), Oklahoma City Museum of Art (3.7 miles), State Museum of History (3.4 miles), and the State Capitol (3.4 miles). It is also close to thriving Vietnamese, Thai, and Chinese dining options.
• Transport: Will Rogers World Airport is approximately 9.9 to 13 miles away. Free self-parking is available on-site, with additional street parking options. However, parking can be limited during peak times.

7. Value & Pricing

While specific price ranges vary, the Bradford House is generally considered to be on the "high end price wise for Oklahoma City hotels." Despite this, its "Value for money" is rated highly at 9.3 out of 10. Many guests feel it is worth the cost due to the unique experience, stunning aesthetics, and exceptional service, often calling it a "rare gem" and "value chic" at "very affordable prices" for the true boutique experience it offers. Room rates can start from around $148-$159.

8. Common Complaints

While overwhelmingly positive, some recurring minor issues have been noted by guests:

• In-room coffee/mini-fridge: Several guests have expressed a wish for coffee makers and mini-fridges in their rooms, noting that coffee often needs to be purchased from the cafe.
• Mirrors in rooms: A lack of a second mirror beyond the one over the sink, and no full-length mirror, has been mentioned as an inconvenience, particularly for multiple guests getting ready.
• Room furniture: One guest noted that their room lacked two chairs and a table, and the desk chair was perceived as "cheap."
• Noise levels: Some guests have mentioned noise from events and thin walls affecting privacy.
• Parking limitations: While free self-parking is available, spaces can fill up during peak times.
• Carpet condition: One review mentioned stained carpet, suggesting age as a possible cause rather than uncleanliness.
• Employee feedback (internal): Employee reviews, though not directly guest feedback, mention concerns regarding management, work-life balance, pay, and occasional chaotic events impacting staff and potentially guests, along with perceived lack of security for front desk staff. These internal issues could, in some instances, indirectly affect the guest experience.

Sources

1. booking.com
2. booking.com
3. priceline.com
4. velocityokc.com
5. michelin.com
6. visitokc.com
7. thehotelguru.com
8. visitokc.com
9. designhotels.com
10. novacircle.com
11. bradfordhouseokc.com
12. expedia.com
13. thelostogle.com
14. bradfordhouseokc.com
15. marriott.com
16. indeed.com
17. indeed.com