Château Beausaint

Château Beausaint in La Roche-en-Ardenne, a Michelin Key Selected property, is widely praised for its exceptional blend of historic charm and modern luxury, set amidst the tranquil Ardennes landscape.

1. Overall Rating & Sentiment

Château Beausaint consistently receives excellent feedback from guests, with an impressive average rating of 8.9, categorizing it as "Excellent". The sentiment is overwhelmingly positive, with guests frequently describing their stays as "amazing," "wonderful," and "beautiful." The Michelin Guide itself highlights the "tranquillity" that reigns throughout the splendid 1870 castle and notes its "friendly vibe."

2. Key Highlights

Guests are particularly enchanted by several aspects of Château Beausaint:

• Service & Hospitality: The warmth and attentiveness of the hosts are frequently lauded. Guests have praised the "wonderful host" and "very friendly and helpful owner." The staff is described as "welcoming and courteous" and "super friendly."
• Location & Ambiance: The hotel's setting in a beautiful, natural area, "in the heart of the Ardennes," provides a serene and relaxing escape. It's noted for being "quietly located in the green and a stone's throw from La Roche."
• Design & Aesthetics: The château's "beautifully renovated" interiors are a significant draw, showcasing the tasteful Flamant decorating style. The historic character of the 1870 building is "perfectly paired with the tasteful Flamant-style interior," creating a timeless and elegant atmosphere.
• Amenities: The property offers a range of facilities including a sun terrace, garden, restaurant, bar, communal lounge, outdoor fireplace, games room, and bike hire. Modern conveniences include free Wi-Fi and private parking, as well as charging poles for electric vehicles, including Tesla. A wellness area featuring a jacuzzi, sauna, and steam bath is also available for guests.

3. Room Quality

The rooms at Château Beausaint are consistently described as "beautiful" and "truly wonderful." They are noted for their comfort, earning a high comfort score of 9.5. Each of the 10 rooms is furnished with a king-size bed, a large-screen television, air conditioning, and Wi-Fi. Guests appreciate the "splendid bedding and unparalleled comfort" of the beds. Rooms are spacious, with options like Deluxe Double (21 m²), Deluxe Triple (35 m²), and Deluxe Family Rooms (40 m²), some accommodating up to five adults. All accommodations include private bathrooms with free toiletries and a shower, and many offer garden views. Modern conveniences such as a coffee machine and microwave are also provided in the rooms.

4. Dining Experience

The dining experience at Château Beausaint is a significant highlight for guests. The breakfast is frequently praised as "lovely," "great," and "fresh," with many options and everything cooked to order. Guests have called it an "exceptional breakfast with quality products." The restaurant offers "delicious breakfast and dinner", serving a diverse menu of French, sushi, Belgian, local, international, and barbecue grill cuisines, with vegetarian options readily available. Chef Stefan Jorissen is known for his creative tasting menus and seasonal dishes, focusing on French-Belgian cuisine. The hotel is also commended for accommodating special dietary needs, such as milk and gluten intolerances. An extensive wine cellar boasts over 300 exclusive wine and champagne references. The restaurant is also open to non-staying guests.

5. Service & Staff

The service at Château Beausaint is a standout feature, contributing significantly to the positive guest experience. Reviewers consistently highlight the "super friendly hostess and host" and commend the "very personalized service." The owners are described as "very friendly and helpful with everything", with one guest specifically mentioning that Stefan, the manager, was exceptionally hospitable, offering rides into town and even laundry service. Staff hospitality receives a high rating of 9.3. The helpful staff are even noted for assisting guests by carrying their bags to the third floor, as there is no lift.

6. Location & Accessibility

Château Beausaint is situated in a picturesque village within La Roche-en-Ardenne, deep "in the heart of the Ardennes." Its location "in the middle of nature" but "not far from La-Roche-en-Ardenne" offers a perfect balance of tranquility and accessibility. The hotel is conveniently located near various attractions, including The Feudal Castle (4 km/2.5 miles), the Musée de la Bataille Des Ardennes (2.6 km), and a wildlife park (6 km). Further afield, guests can visit Plopsa Coo (46 km/29 miles), the Hotton Caves (18 km), the Brewery of Achouffe (22 km), and the charming town of Durbuy (28 km). Liège Airport is approximately 78 km (48 miles) away. The availability of bike rental on-site further enhances exploration of the surrounding natural beauty.

7. Value & Pricing

Guests generally consider Château Beausaint to offer good "value for money," rated at 8.3. While specific average prices vary, Deluxe double rooms can start from approximately €250 for one night for two people. The hotel also provides various packages, such as a "Gastronomic weekend" which includes multiple nights, extensive breakfasts, and tasting menus, or a "Diner Arrangement 4-course" for a shorter stay with a gourmet dinner. The Michelin Guide guarantees the best prices for bookings made through their platform.

8. Common Complaints

While reviews are overwhelmingly positive, a few minor points have been raised:

• The absence of a lift, particularly for guests staying on the third floor, though staff are helpful with luggage.
• One guest reported a temporary sewage smell in the hallway and room during their stay.
• A suggestion was made for complimentary bottled water to be provided in the rooms.

Sources

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