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Arlo NoMad

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Arlo NoMad - Selected hotel in New York City, United States

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Hotel Details

Location

11 E 31st St, New York, NY 10016, United States

United States, North America

Location

Arlo NoMad · New York City, United States

Key Highlights

  • Prime Location: The hotel's location in NoMad is highly praised as excellent and unbeatable, offering easy access to major attractions.

Expert Review: Arlo NoMad

Arlo NoMad, a Michelin Key Selected property in New York City, consistently receives positive feedback for its stylish design, prime location, and vibrant social atmosphere, making it a popular choice for travelers seeking a modern and engaging stay in the city.

1. Overall Rating & Sentiment

The general consensus for Arlo NoMad is overwhelmingly positive, with guests frequently describing it as a welcoming, safe, clean, and stylish hotel. It's often praised for its hip vibe and efficient use of space, despite the compact room sizes. On Tablet Hotels, it boasts a guest feedback score of 18.1 out of 20, indicating a very good overall stay experience.

2. Key Highlights

Guests consistently rave about several standout features at Arlo NoMad:

  • Spectacular Views: Many rooms, particularly the "Sky" rooms, offer breathtaking, floor-to-ceiling views of the New York City skyline, including the Empire State Building. The 31st-floor rooftop bar, A.R.T. (Arlo Rooftop), is a major draw, offering panoramic city views that are considered some of the best in New York.
  • Prime Location: The hotel's location in NoMad is highly praised as excellent and unbeatable, offering easy access to major attractions.
  • Design & Vibe: The hotel is thoughtfully designed with a modern, minimalist, and artsy aesthetic. Its common areas, including a two-story lobby, a peaceful library on the second floor, and various co-working spaces, foster a buzzing and social, yet unpretentious, atmosphere.
  • Amenities: A significant highlight is the 24-hour "Bodega" in the lobby, offering coffee, snacks, and light bites, which guests appreciate for convenience. Free Wi-Fi is available throughout the hotel, and guests can also access local fitness facilities.

3. Room Quality

Arlo NoMad features around 250 guest rooms, typically described as small but efficiently designed, ranging from approximately 150 to 162 square feet. Reviewers often compare the size to a cruise ship cabin or a walk-in closet. Despite their compact footprint, the rooms are clean, well-appointed, and comfortable, featuring premium bedding and high-quality comforters. The minimalist design makes good use of the space. Bathrooms typically include rainfall showers and feature signature Blind Barber toiletries. Many rooms boast floor-to-ceiling windows, which maximize natural light and offer incredible city views, often compensating for the smaller size. Some rooms also feature a perfect reading chair by the window. While most rooms offer city views, not all provide direct views of landmarks like the Empire State Building.

4. Dining Experience

The hotel offers a diverse dining experience:

  • Bodega: A 24-hour lobby "Bodega" provides coffee (including JOE Coffee and La Colombe), an assortment of eclectic savory and sweet snacks, and late-night pizza.
  • Restaurants: The on-site restaurant, Nomad Diner (formerly Massoni), serves breakfast, brunch, lunch, dinner, and happy hour, with some past reviews praising Massoni's "superb" breakfast offerings, such as polenta pancakes. Another dining option, Lamalo, by the team from Breads Bakery, offers modern Middle Eastern cuisine with shareable mezze-style dishes.
  • Room Service: Past guest experiences indicate that room service can be overpriced and may have quality issues.
  • Rooftop Bar (A.R.T.): The 31st-floor rooftop bar is highly recommended for its spectacular views and is a popular spot for drinks, especially to avoid a drink minimum in the morning and enjoy breakfast with a view. Barlo, on the lower floors, also offers a cocktail menu.

5. Service & Staff

The service and staff at Arlo NoMad generally receive excellent reviews. Guests frequently commend the staff for being friendly, helpful, welcoming, and accommodating. There are instances where staff have allowed early check-ins when rooms were available or offered to store luggage for guests.

6. Location & Accessibility

Arlo NoMad boasts an "unbeatable" location in the NoMad neighborhood of Manhattan. It is situated near significant landmarks and transportation options, including:

  • Attractions: A short walk from the Empire State Building, Madison Square Park, and Koreatown. Times Square, Rockefeller Center, and Broadway are also within easy reach.
  • Shopping: Guests have easy access to shopping destinations like 5th Avenue and Macy's.
  • Transportation: The hotel is conveniently located near metro stations, such as the 33 St. Station (Park Av. S).

7. Value & Pricing

Arlo NoMad is considered a stylish, accessible, and reasonably priced upscale boutique hotel for New York City. Room prices can range from approximately $100 to $600 per night. The average price per room is around $391, which is slightly higher than the average hotel room in New York City ($372), but guests feel it offers exceptional value due to the comfort, style, and amenities provided. For those seeking the best deals, March and January are typically the cheapest months, and booking on a Monday or Tuesday can also result in lower prices.

8. Common Complaints

While generally well-received, a few recurring criticisms are noted:

  • Room Size: The most consistent complaint is the small size of the rooms, which can feel cramped, particularly for those with a lot of luggage.
  • Slow Elevators: Some guests have reported issues with slow elevators, especially during peak times when the rooftop bar is crowded.
  • Dining Cost/Quality (Room Service): Room service food has been described as overpriced and not particularly good by some past guests.
  • Hot Water Issues: A recent review mentioned problems with hot water in the shower, taking a long time to heat up and then cool down.

Sources

  1. youtube.com
  2. youtube.com
  3. hotels.com
  4. ahotellife.com
  5. oyster.com
  6. thebarefootangel.com
  7. tablethotels.com
  8. youtube.com
  9. nyctourism.com
  10. arlohotels.com
  11. expedia.com
  12. youtube.com
  13. booking.com
  14. arlohotels.com
  15. kayak.com
  16. agoda.com

Points to Consider

  • Room Service: Past guest experiences indicate that room service can be overpriced and may have quality issues.
  • While generally well-received, a few recurring criticisms are noted:
  • Room Size: The most consistent complaint is the small size of the rooms, which can feel cramped, particularly for those with a lot of luggage.
  • Slow Elevators: Some guests have reported issues with slow elevators, especially during peak times when the rooftop bar is crowded.
  • Hot Water Issues: A recent review mentioned problems with hot water in the shower, taking a long time to heat up and then cool down.

Google Reviews

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4.2

2,440 reviews

Recent Guest Reviews

Paula Richards

2 weeks ago

I paid entirely too much money for the size of the room I was given- but to be fair I did book on a peak weekend in NYC. The normal fare for the hotel isn't as steep as what I had paid, but that is honestly my biggest gripe. I stayed in a queen bed room with my partner, and it was incredibly cramped for the 2 of us. We had to back up out of each other's ways a lot and step around each other. Ther...

Response from the owner

Thank you for taking the time to share such a detailed review. We truly appreciate your transparency and perspective.<br><br>We understand that pricing during peak weekends in NYC can feel elevated, a...

Ash M

Local Guide2 weeks ago

We had a great three-night stay at Arlo NoMad in December 2025! From the moment we arrived, Brianna M. at guest services was incredibly friendly and welcoming. When she asked about the purpose of our trip, I mentioned we were celebrating my 30th birthday. She kindly said she would see if a complimentary upgrade might be possible for our second day. Our initial room was adequate, definitely small,...

Response from the owner

Thank you so much for choosing Arlo NoMad to celebrate such a special milestone. Happy belated 30th birthday. We are thrilled you spent it with us in December 2025.<br><br>It truly means a lot to hear...

Kimika Clyde

Local Guide2 weeks ago

After searching for weeks to find a hotel that was nice and budget friendly, we finally landed on Arlo NoMad, and I'm so thankful that we did! Check in was quite easy and we were able to settle in quickly. The rooms arent as big as we are use to but it New York-- there's really no such thing as big rooms in a city that has to maximize as much space as possible. The room was very clean and the bed ...

Response from the owner

Thank you so much for the 5/5 rating and for choosing Arlo NoMad for your stay! We’re truly honored that after weeks of searching, you landed on us and even more grateful that we lived up to your expe...

Lucie X

2 months ago

Just back from a Christmas trip to NYC. I’d firstly like to comment on the service at this hotel, which was AMAZING! The workers in reception are more than helpful. They greet you every morning/evening with a smile and go above and beyond to help out. We were unfortunately cancelled getting back home and the reception were quick to help us and ensure we were accommodated. Service was fab, rooms ...

Response from the owner

Thank you so much for taking the time to share such a detailed and thoughtful review of your Christmas stay with us. It truly means a lot.<br><br>We’re absolutely delighted to hear how supported you f...

Sam Warren

Local Guide3 months ago

The service and location is great. The rooms you see on tiktok that are great views are mainly on the top 3 or 4 floors and on a certain side of the building. My view was ok from the NW corner 23rd floor but it definitely could've been better by not half of it being a building being redone. Other than that its great, I would stay here again! Ill post a couple pictures of the good parts of the view...

Response from the owner

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed our service and convenient location, and that you’d choose to stay with us again.<br><br>We unders...

Emma Ashley Heavey

Local Guide2 months ago

Absolutely phenomenal staff at this hotel, we were immediately welcomed by the whole staff who made us feel right at home! Rooms are good, small but very comfortable and with wonderful views. Food was great and we will absolutely be back the next time we come. I can’t say enough thank you’s to the staff at the hotel for everything they did and making our stay so amazing!

Response from the owner

Thank you so much for this wonderful feedback. We’re truly delighted to hear that our team made you feel right at home from the moment you arrived. It means a great deal to us that you enjoyed the com...

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