Equinox Hotel New York
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Equinox Hotel New York · New York City, United States
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Expert Review: Equinox Hotel New York
The Equinox Hotel New York, a Michelin Key Selected property, offers a unique blend of high-performance wellness and luxury in the heart of Manhattan's Hudson Yards. It generally garners positive attention for its cutting-edge design and unparalleled fitness amenities, though some aspects draw mixed reactions regarding value and overall experience.
1. Overall Rating & Sentiment
The general consensus for Equinox Hotel New York leans positive, especially for those prioritizing wellness and modern design. Many guests laud it as an exceptional stay, with some giving it a perfect 10 out of 10. However, some reviews offer a more nuanced view, giving it 4 stars for aesthetic but 3 for the overall experience, suggesting it's ideal for wellness enthusiasts, solo travelers, or couples seeking modern amenities in a trendy location. It stands out as a "luxury lifestyle experience" and a "true escape from the city."
2. Key Highlights
Guests consistently praise the hotel's premier gym and comprehensive wellness offerings, which include access to a 60,000 square-foot fitness club, spa, and a rooftop pool with sweeping Hudson River views. The design-forward spaces, modern amenities, and features aimed at optimizing sleep are frequently highlighted. The hotel is known for its "360-degree, fully-integrated wellness experience" encompassing everything from the gym to morning yoga and spa treatments.
3. Room Quality
The rooms at Equinox Hotel New York are described as plush, spacious, ultra-modern, and luxurious, featuring floor-to-ceiling windows that often provide impressive views of the Hudson River or city skyline. Designed for optimal sleep, rooms boast serious soundproofing, custom blackout shades, precise temperature controls, and all-natural, spring-free Coco-Mat mattresses. A unique touch includes two separate duvets per bed, aiding in temperature regulation and preventing cover hogging. Bathrooms are spacious, adorned with sand-toned, veined marble, and feature large rainfall showers and Grown Alchemist bath products. Mini-bars are notably equipped with health supplements alongside typical luxury offerings. While many appreciate the design, some reviews suggest the rooms can feel "basic" or lack distinctive character despite their quality.
4. Dining Experience
The hotel's main restaurant, Electric Lemon, located on the 24th floor, is recognized for its upscale, seasonal American cuisine, offering both "health" options and more indulgent dishes. It features a buzzy bar and a fashionable outdoor terrace with Hudson River views, described as a "luxurious rooftop oasis." Food quality is generally rated as good to very good, with dishes like crab in ginger dressing, juicy chicken, halibut, and dry-aged duck receiving commendation. Breakfast is also noted for its quality. However, a recurring criticism is the high pricing of dining and drinks, even for New York City standards, and some guests feel there's a lack of diversity in dining options beyond Electric Lemon.
5. Service & Staff
Feedback on service is generally positive, with many guests commending the staff. The front desk personnel are often described as friendly, personable, knowledgeable, and helpful. The staff at the pool, spa, and gym are also noted for being gracious and capable. A concierge team is available to assist guests. However, some guests have reported experiencing "cold" or "arrogant" attitudes from certain front desk staff.
6. Location & Accessibility
Equinox Hotel New York is situated in Hudson Yards, a "glittery" and "trendy" mixed-use development on the far west side of Midtown Manhattan. This location offers a sense of being architecturally and geographically removed from the typical city hustle. Key attractions within walking distance include The High Line Park, Jacob K. Javits Convention Center, and The Vessel. Accessibility to public transportation is excellent, with the 34th Street–Hudson Yards Station just steps away and 34 St. - Penn Station a 10-minute walk, providing access to multiple subway lines and regional transit. A minor complaint is that the area can be quite windy during winter.
7. Value & Pricing
As a luxury hotel, the Equinox Hotel New York commands premium pricing. Typical room rates have averaged around $989.86 USD in the past month, with prices ranging from approximately $698 to $1,217 per night. While guests appreciate the high-end experience, the cost is a frequent point of discussion. Some reviews suggest that dining and drinks are "gut-wrenchingly expensive" even for NYC, and room service is also noted as very costly. Some travelers feel that for the price, they might opt for a more "classic luxury option" elsewhere.
8. Common Complaints
Despite its many positive attributes, the Equinox Hotel New York does receive some recurring criticisms. Common complaints include the firmness of the mattresses (though this is subjective, as others find them comfortable), overcrowded shared spaces like the rooftop pool and gym, especially during peak hours, and the high cost of dining and drinks. Some guests have noted that the rooms, while well-designed, can lack a distinct character. Instances of "cold" or "arrogant" front desk staff have also been mentioned. Additionally, the Hudson Yards location, while modern, can be quite windy in colder months.
Sources
Google Reviews
680 reviews
Recent Guest Reviews
Angelina Matamoros
The hotel is visually beautiful, well located, and the concept overall feels premium. The staff is generally polite, and access to the Equinox gym is a nice bonus. That said, for a 5-star hotel, several things seriously downgraded my experience. First, upon check-in, there were visible stains on the bedsheets. This is simply unacceptable for a hotel of this level. Cleanliness should not be negot...
Landon
I had a great overall experience at this Equinox hotel and gym location. The hotel room was absolutely stunning - beautifully designed with great smart features. The shower was also excellent, and I appreciated the great selection of supplements available to purchase. The gym itself is nice - clean, well equipped, and premium feeling. However, I was very disappointed with the outdoor saunas, as t...
Mark Hannas
I've enjoyed the Manadarin and Peninsula in the city, and I love Shangri-la Hotels - hundreds of nice hotels. I figured we'd check this high end hotel too and that the spa and such would be first rate. I didn't realize it's essentially a public meat market of a gym on a monthly membership. It's full of New Yorkers in plugged-in zombie gym mode and there was nothing relaxing about it. The spa was j...
Frank Law
Between my business partners and I, we spent over a week at the Equinox Hotel and roughly 50000 on rooms alone. Unfortunately, the experience did not meet expectations. When I initially arrived, the room I booked was changed and my view was downgraded due to a reported scent issue in the original room. While I understood the adjustment at the time, it set the tone for a stay that continued to fal...
Zipporah Kuria
Our stay at the equinox was nothing short of beautiful from the views, the incredible gym but most important the amazing people that work there with so much care and warmth. Everything we needed even down to tooth paste was provided with haste. If they didn’t have they’d go out of their way to look for it. Any issues encountered were dealt with straight way. Wonderful wonderful hotel!
Miltiadis Kastanis
I had a fantastic experience here! The staff was incredibly friendly and attentive from the moment I arrived. The atmosphere was welcoming and clean. I really appreciated the efficiency and quality of service. I will definitely be returning again very soon!
Accor
