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Stanton House

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Stanton House - Selected hotel in El Paso, United States

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Hotel Details

Location

325 W Franklin Ave, El Paso, TX 79901

United States, North America

Location

Stanton House · El Paso, United States

Expert Review: Stanton House

Stanton House in El Paso, United States, stands out as a luxurious and art-centric boutique hotel, recognized as a Michelin Key Selected property. It consistently garners high praise for its exceptional service, distinctive design, and prime downtown location.

Overall Rating & Sentiment

The general consensus for Stanton House is overwhelmingly positive, with guests frequently describing it as a "luxurious, spotless, and incredibly comfortable" establishment. Across various review platforms, the hotel consistently achieves high scores, including a 9.6 for location and cleanliness, a 9.7 for facilities and comfort, and a 9.6 for staff on Booking.com. Many reviewers express that it has become their "go-to place" in El Paso.

Key Highlights

Guests are particularly fond of the hotel's eclectic and artistic atmosphere, blending local history with elegant, art-focused interiors that feature works from Mexican, European, and local artists. The staff's exceptional friendliness and attentiveness are frequently lauded, with many noting their willingness to go "above and beyond." Other significant highlights include the full-service spa, a well-equipped fitness center, a sun terrace, and the highly-regarded Taft-Díaz restaurant. Its central downtown location and pet-friendly policies also contribute to its appeal. The hotel's unique multi-story Lightwell with a moving light sculpture is also a notable feature.

Room Quality

Stanton House offers 42 individually curated rooms and suites, ranging in size from 330 to 700 square feet. These accommodations are consistently described as exceptionally clean, comfortable, and spacious. Each room features a unique original art piece, some of which are available for purchase. Amenities include air conditioning, private bathrooms, work desks, minibars, and coffee machines. Guests can enjoy complimentary toiletries from Malin+Goetz, Tempur-Pedic beds with premium bedding, down comforters, bathrobes, slippers, and 47-inch Smart TVs with access to premium cable and Netflix. Some rooms offer balconies, while others, like the LightWell rooms, feature a glass wall overlooking the hotel's central atrium.

Dining Experience

The hotel's restaurant, Taft-Díaz, receives high praise for its culinary offerings. It serves French and Mexican cuisines with a focus on traditional Mexican flavors and contemporary ingredients, under the guidance of Executive Chef Oscar Herrera. The restaurant accommodates various dietary needs, offering vegetarian, vegan, gluten-free, and dairy-free options. Guests can enjoy inventive breakfast, lunch, brunch, and dinner menus, along with a "magnetic Happy Hour" featuring unique libations. Complimentary daily breakfast is a perk for Michelin Plus members. The dining atmosphere is described as inviting, and the food as "fantastic" and "delicious."

Service & Staff

The service at Stanton House is a consistent highlight in guest reviews. The staff is repeatedly commended for being "exceptionally great," "helpful," "friendly," "welcoming," and "attentive." Many guests noted that the staff went "above and beyond" to ensure their comfort and satisfaction. Valet service is also frequently praised for its convenience.

Location & Accessibility

Stanton House boasts a prime location in the heart of Downtown El Paso, approximately 8 miles from the El Paso International Airport. It offers easy walking access to numerous attractions, including the El Paso Museum of Art, San Jacinto Plaza, and the Plaza Theatre. The hotel is also conveniently located for exploring the vibrant downtown area, with many restaurants within easy walking distance. The El Paso Streetcar Uptown Loop provides connections to the University of Texas at El Paso.

Value & Pricing

Guests generally perceive Stanton House as offering good value for money, reflected in its 9.0 rating for value on Booking.com. While the food can be "quite pricey," the overall experience is considered worthwhile. Recent pricing indicates an average of around $208 per night, with deals sometimes starting from $149 per night, though rates vary based on dates and room types.

Common Complaints

While overall complaints are few, some guests have noted that dining, particularly dinner, at Taft-Díaz can be "quite pricey." Additionally, some rooms overlooking the hotel bar may experience noise issues. Valet parking, while convenient, comes with a fee of USD 30 per night.

Sources

  1. hotels.com
  2. booking.com
  3. michelin.com
  4. tablethotels.com
  5. stanton-house.com
  6. hotelscombined.com
  7. kayak.com
  8. travelocity.com
  9. zafiri.com
  10. visitelpaso.com
  11. stanton-house.com
  12. wanderlog.com
  13. expedia.com
  14. elpasohotels.org
  15. orbitz.com

Google Reviews

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4.5

346 reviews

Recent Guest Reviews

Auville B. Powell

Local Guidea week ago

Hotel is really nice. Beautiful in fact. But the room has no privacy unless you want to watch your spouse on the toilet. bathroom is just completely open to the room. I shouldn’t be able to make eye contact with others while sitting on the toilet. Couldn’t connect the phone to the tv. Bed was very comfy.

Response from the owner

Dear Mr. Powell,<br><br>Thank you for taking the time to share such honest feedback. While I’m glad to hear you found the hotel beautiful and the bed very comfortable, I’m truly sorry that the bathroo...

Heart

Local Guide2 months ago

We book this room on a whim so that we could have a quite night after drinking. The room was clean and comfortable. The bed was comfortable. The room was relatively quite considering the location with a busy street in front and a lot of bars nearby. The prices are as I would expect for the rooms, hotel design and amenities. Onsite bar served good drinks. There is a restaurant, spa, and a speakeasy...

Response from the owner

Dear Guest, <br><br>Thank you so much for choosing to stay with us and for sharing such a thoughtful review.<br><br>It is wonderful to hear that your spontaneous stay turned into a clean, comfortable ...

Veronika

a month ago

Awesome experience. Great room with exceptionally comfortable mattress and bedding. The customer service was remarkable. Friendly, quick, efficient. Enjoyed the quick breakfast we were able to order. Front desk staff was helpful and friendly. Bini followed up via email regarding a question we had. Highly recommend staying here.

Response from the owner

Dear Guest,<br><br>Thank you for choosing to stay with us and for taking the time to share such kind feedback. It is truly rewarding to hear that you had an awesome experience and that you enjoyed the...

Sean Callan

Local Guidea month ago

This hotel is not only the best in ELP, but arguably one of the best hotels I’ve continued to stay at throughout the entire U.S. The prices are more than fair, the rooms are beautiful / modern, and the customer service is consistently fantastic. Brandon and Alejandro (front desk) are particularly wonderful, and have helped me with everything from room changes to meal service in a timely and respec...

Response from the owner

Dear Mr. Callan, <br><br>Thank you so much for this incredible review and for your continued loyalty to Stanton House, it truly means a lot to the entire team.<br><br>It is wonderful to hear that you ...

Ju Ju

a month ago

OMGOODNESS I have traveled over 8 hours checked into our room… the noise level is a 10 from the bar downstairs. It’s 5 pm in the afternoon. Calling front desk don’t help. They said “it usually dies down at after 11pm”. WTH if I had not paid so much I would have left. But no. This place is not for rest nor does the staff care. If you need a place to have a drink, relax.. get a goodnights rest…...

Response from the owner

Dear Guest,<br><br>We sincerely apologize for the inconvenience caused by the noise from the bar during your stay and for the front desk response not meeting your expectations. We truly regret that th...

Natashia Hines

Local Guide5 months ago

Stanton House is shining star in El Paso. 10/10 recommend. I had the opportunity to celebrate my milestone birthday here last month. Marcelle was professional, responsive, and organized as she guided us through the planning and execution (a buy-out of the Taft Diaz restaurant and bar area). Jason, food and beverage manager, ensured food and drinks were prepped to perfection. The Chef was absolutel...

Response from the owner

Dear Ms. Natashia,<br><br>Thank you so much for your heartfelt review and for choosing Stanton House to celebrate such a special milestone! We’re honored to have been part of your birthday celebration...

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