Warwick Brussels
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Hotel Details
Location
Warwick Brussels · Brussels, Belgium
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Key Highlights
- ✓The Warwick Brussels boasts an outstanding location, earning a 9.4 rating, placing it perfectly for tourists and business travelers alike.
Expert Review: Warwick Brussels
Warwick Brussels: A Comprehensive Review of a Michelin Key Selected Property
The Warwick Brussels, a Michelin Key Selected property, consistently receives high praise for its exceptional location and dedicated staff, offering a blend of luxury and classic charm in the heart of Brussels. With an overall average rating of 8.5, guests frequently commend its proximity to major attractions and its commitment to service excellence.
1. Overall Rating & Sentiment
The general consensus for Warwick Brussels is overwhelmingly positive, with an impressive overall rating of 8.5. Guests frequently describe their stays as delightful and memorable, highlighting the hotel's ability to exceed expectations. Many reviewers express a strong desire to return, with some even making it their preferred accommodation for multiple visits to Brussels.
2. Key Highlights
Guests consistently laud several aspects of the Warwick Brussels:
- Location: The hotel's prime location, earning a remarkable rating of 9.4, is its most celebrated feature. It's situated in the heart of Brussels, just a two-minute walk from the iconic Grand Place and Brussels Central Station. This central position offers unparalleled convenience for exploring the city's landmarks, shopping districts, and dining options.
- Service & Staff: The staff performance receives an impressive rating of 8.6, with guests consistently praising the team's attentiveness, professionalism, politeness, and helpfulness. Many mention the warm welcome at check-in and personalized recommendations.
- Design & Ambiance: The hotel's ambiance is often described as luxurious, regal, and elegant, with a classic and tasteful decor that reflects its historic setting. Some appreciate the "British ambience" and the feeling of being in a "small castle."
- Amenities: The hotel offers a range of amenities including a fitness center, sauna, and an on-site restaurant and bar. There's also complimentary Wi-Fi in all rooms and public areas.
3. Room Quality
Warwick Brussels features 267 rooms and 16 suites, offering a variety of options from Classic Queen Rooms to lavish Junior Suites and Royal Suites. Rooms are generally described as spacious, clean, and comfortable, with classic modern furnishings.
- Comfort & Design: Rooms are equipped with climate control, flat-screen TVs (including Arabic TV channels), minibars, and laptop-sized safes. Beds feature premium bedding for a restful night's sleep. The decor often includes elegant antiques and rich color palettes. Marble bathrooms come with hairdryers, magnifying mirrors, and designer toiletries.
- Room Types: Classic Rooms offer an intimate ambiance with timeless style. Deluxe Rooms provide more space, while Junior Suites are lavish and expansive. Top-floor suites, like the Warwick Suite and Royal Suite, boast scenic views and additional luxuries such as whirlpool bathtubs and private bars.
4. Dining Experience
The hotel provides several dining options:
- Restaurant & Bar: Warwick Brussels features an exquisite on-site restaurant, Chutney's, which serves international cuisine and local Belgian specialties for lunch and dinner. The Waterloo Bar and a Piano Bar offer cocktails and Belgian beers.
- Breakfast: Guests can enjoy a large American buffet breakfast served in the salon, often described as excellent. Vegetarian, vegan, and locally-sourced food options are available. Breakfast is typically an additional charge.
- Room Service: 24-hour room service is available for guests who prefer to dine in the comfort of their rooms.
5. Service & Staff
The service and staff at Warwick Brussels are consistently highlighted as exceptional. The team is praised for being attentive, professional, polite, and helpful, going above and beyond to ensure a comfortable stay. Reviewers frequently mention the warm welcome and personalized recommendations. The hotel also offers a dedicated concierge service and multilingual staff.
6. Location & Accessibility
The Warwick Brussels boasts an outstanding location, earning a 9.4 rating, placing it perfectly for tourists and business travelers alike.
- Neighborhood & Attractions: It is located directly in Brussels' city center, just a two-minute walk from Grand Place and Brussels Central Station. Other nearby attractions include Manneken Pis, the Royal Palace, and the Royal Gallery of Saint Hubert. The antique district of Le Sablon and Mont des Arts are also within walking distance.
- Transport: The hotel is easily accessible, being only one block away from Brussels Central Station, which provides access to bus, metro, and city railway systems, as well as an airport shuttle service. The nearest metro station, De Brouckere, is also a short walk away. Brussels Airport (BRU) is approximately 6.68 miles (11 km) away.
7. Value & Pricing
Warwick Brussels offers "affordable luxury" with an average room price around $188. Prices can vary, with rooms booked on KAYAK ranging from $144 to $211 in the past two weeks. Standard rooms typically range from $195-$333, while suites can be significantly higher, from $458-$2,958. Some guests consider the €30 breakfast price to be a bit high.
8. Common Complaints
While generally positive, some recurring issues and criticisms have been noted:
- Room Condition/Updates: Some guests have mentioned that rooms could benefit from an upgrade, specifically requesting more lights, plug sockets near the bed, and better pillows. There have been comments about the decor being "a bit sad" or "a bit has been" in some areas.
- Shower Issues: A few complaints relate to the showers, with issues like low pressure, archaic controls (separate taps for temperature), and long waiting times for hot water.
- Soundproofing: There are some complaints about poor soundproofing between rooms. Street-facing rooms may also experience noise from an all-night nightclub across the street.
- WiFi beyond 2 days: One review indicated that WiFi is suddenly no longer free if you stay more than 2 days, contradicting other information that states free Wi-Fi in all rooms.
- Deposit Issues: Some past guests have reported issues with the refund of a €50 deposit taken upon check-in, with claims of the hotel "forgetting" to refund the amount or adding additional charges. The hotel's website does mention a deposit in its terms.
Sources
Points to Consider
- •While generally positive, some recurring issues and criticisms have been noted:
- •Shower Issues: A few complaints relate to the showers, with issues like low pressure, archaic controls (separate taps for temperature), and long waiting times for hot water.
- •Soundproofing: There are some complaints about poor soundproofing between rooms. Street-facing rooms may also experience noise from an all-night nightclub across the street.
Google Reviews
3,329 reviews
Recent Guest Reviews
Matthew Russell
Upon arrival, the hotel itself is beautiful—if you had arrived in the 1960s. It’s clear this was once a stunning property, but unfortunately it has suffered from a lack of investment to maintain its former high standards. The location, however, is excellent and hard to fault, with easy access to the main attraction, the Royal Square. The room was perfectly adequate, though the bathroom left a lo...
Response from the owner
Good morning, thank you for your feedback. The things you mention about the shower are indeed not conform to our hotel and we would like to apologize for your experience. However, we are glad to see t...
Lawrence Tang
Superb location just 5 minutes walk from Brussels central station. The building and rooms were old but well equipped. We especially enjoyed the nice selection of food at their breakfast buffet. We also checked out their rooftop bar which offers a nice city view. Despite it being close to the tourist area, there was no noise problem at all.
Response from the owner
Good afternoon, thank you for your feedback. We are glad to see that you had a pleasant stay with us and that you enjoyed our location. We hope to have the pleasure to welcome you again soon. Yours fa...
jaber alsulaiti
I really enjoyed my stay at this hotel. It is clean, comfortable, and perfectly located—very close to the Grand Place and within walking distance of almost everything in Brussels. The staff were very friendly, helpful, and professional, which made the stay even better. The atmosphere of the hotel is calm and pleasant. The breakfast was very good and extremely peaceful, perfect for starting the d...
Response from the owner
Good morning, thank you for your feedback. We are glad to see that you had a pleasant stay with us and that you enjoyed our location. We hope to have the pleasure to welcome you again soon. Yours fait...
Grace D.
A very lovely, luxurious hotel. Fabulous lobby, super close to the Grand Place Square and everywhere else you wish to go to in Brussels City Centre! A short walk to Centraal Station. Good hotel amenities, nice toiletries. My only comment is that the plugs near the bed are not easy to spot (they were at the bottom and can sometimes be hidden by the bedside table).
Response from the owner
Good morning, thank you very much for your kind feedback! We are glad you had a great experience. We hope to have the pleasure to welcome you again soon. Best regards, The Warwick Grand-Place Brussels...
Sabrina Jordan
Stayed here for 4-days. Loved our location, the hotel staff was absolutely hospitable. My bathroom had renovations, despite negative reviews. We enjoyed our room and stay. I will book with the Warwick again.
Response from the owner
Good morning, thank you for your feedback. We are glad to see that you had a pleasant stay with us and that you enjoyed our location. We hope to have the pleasure to welcome you again soon. Yours fait...
Mar Ce Loy
Warwick Hotels consistently offer a calm, elegant atmosphere where comfort and service feel well balanced. The spaces are refined without feeling overstated, making them suitable for both rest and short escapes. When comparing relaxing experiences I’ve had before, including Saunadelizia, this works well as a refined urban escape focused on quality and tranquillity.
Response from the owner
Good morning, thank you for your feedback. We are glad to see that you had a pleasant stay with us and we hope to have the pleasure to welcome you soon in one of our establishments. Yours faithfully, ...
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