Juliana Hotel Brussels

Juliana Hotel Brussels, a distinguished Michelin Key Two-Keys property, consistently receives high praise for its opulent design, impeccable service, and prime location in the heart of the Belgian capital. Guests frequently describe their stays as exceptional and luxurious, cementing its reputation as a top-tier destination.

Overall Rating & Sentiment

The overall sentiment for Juliana Hotel Brussels is overwhelmingly positive, with many guests rating their experience as "fabulous" or "excellent". The hotel has been awarded two Michelin Keys, a prestigious recognition for an "exceptional stay" that reflects outstanding hospitality, comfort, and service. Reviewers often highlight a sense of refinement, comfort, and attentive service, making it a highly recommended choice for luxury travelers.

Key Highlights

Guests consistently rave about several aspects that make the Juliana Hotel Brussels stand out:

• Design & Ambiance: The hotel is celebrated for its dark, moody, and cozy decor, designed to evoke the feeling of staying in a grand home. It features high ceilings, contemporary artworks, Luzzati bronze bas-reliefs, and an Egyptian-inspired Art Deco ceiling in the restaurant. The elegant interiors are often described as stunning and luxurious.
• Service: The staff's exceptional friendliness, helpfulness, and attentiveness are frequently lauded.
• Amenities: The hotel boasts excellent facilities, including an indoor swimming pool, a spa with a sauna and hammam, and a fitness suite. Wellness treatments can even be arranged in the privacy of your room.
• Location: Its central yet quiet location on Place des Martyrs, just a short walk from major attractions like Grand Place and Rue Neuve, is highly appreciated.

Room Quality

The rooms at Juliana Hotel Brussels are consistently praised for their spaciousness, stylish decor, and high level of comfort.

• Comfort: Beds are described as comfortable, with one guest noting the hotel's impressive willingness to adjust bed firmness to their preference with a "bed change". Plush linens and fresh towels contribute to a cozy atmosphere.
• Design: Rooms feature elegant design, often incorporating black velvet couches and marble bathrooms. Suites, such as the Juliana Suite, offer even more expansive living spaces, often including an office and a reception room, with main bathrooms featuring infrared saunas, deep bathtubs, and rain showers. Prestige Rooms showcase unique colors and architecture, complemented by art from the hotel's private collection.
• Amenities: Standard rooms are equipped with Nespresso machines, while suites feature a fancier espresso maker. Rooms also include a fridge, flat-screen TV, and multiple USB charging points. Luxurious bathrooms often include deep bathtubs and walk-in showers.

Dining Experience

The hotel's dining options receive positive feedback, particularly for breakfast.

• Restaurant: The French restaurant is noted for its captivating and elegant setting, offering "cuisine of our grandmothers" with fresh and seasonal products.
• Breakfast: A buffet breakfast is served daily, with options available for a fee, and often includes eggs cooked to order. It is consistently described as delicious, plentiful, and first-class.
• Bar: The snack bar and lounges offer a relaxing ambiance for drinks.

Service & Staff

The service and staff at Juliana Hotel Brussels are a consistent highlight and a major reason for the hotel's high ratings. Guests describe the staff as "top-notch," "friendly," "helpful," "attentive," and "very courteous and professional." Housekeeping is particularly noted for its high standards and attention to detail, including thoughtful touches like folding clothes and meticulous turndown service. The team is praised for their willingness to find solutions to any issues, contributing to a truly personalized experience.

Location & Accessibility

Juliana Hotel Brussels enjoys an "excellent" and "ideal" location in the Brussels Centre district, situated on Place des Martyrs.

• Neighborhood: It's described as a quiet area, yet only a few minutes away from the "hustle and bustle" of central Brussels.
• Attractions: The hotel is a short walk from major attractions such as Grand Place, the Belgian Comic Strip Center, and Rue Neuve's vibrant shopping streets. The Magritte Museum and La Monnaie opera house are also within easy reach.
• Transport: It offers unparalleled access to public transportation, being a short walk from Brussels Central Train Station and De Brouckère Metro Station, making travel convenient for exploring the city and connecting to Brussels Airport. While Uber is easily available, guests should be aware that the cobblestone square might require assistance with luggage.

Value & Pricing

Juliana Hotel Brussels is positioned as a luxurious five-star property. Room prices typically range from $351 to $400 per night, reflecting its upscale amenities, sophisticated decor, and prime location. The Michelin Keys award also considers "value for money" as a criterion for its distinction, suggesting that despite the premium pricing, guests feel the experience is well worth the cost.

Common Complaints

While reviews are overwhelmingly positive, a few minor issues have been occasionally noted:

• Power Sockets: One guest mentioned the lack of international power sockets in the room and no adapters available to borrow.
• Spa Access: In isolated instances, the spa area was temporarily closed during a guest's stay.
• Taxi Accessibility: Due to barricades, taxis might not be able to drop guests directly in front of the hotel.
• Room Service Menu: One guest noted that the room service menu did not have gluten-free options.
• Bed Firmness: While generally praised, one guest initially found the bed too firm, though this was promptly and effectively remedied by the staff.

Sources

1. brussels-hotels.net
2. booking.com
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4. michelin.com
5. brusselstimes.com
6. theluxeologist.com
7. slh.com
8. hilton.com
9. trip.com
10. juliana-brussels.com
11. hotelsbrussels.net
12. juliana-brussels.com
13. agoda.com
14. forbestravelguide.com
15. expedia.com