The Hoxton, Portland
One Michelin Key
Hotel Details
Brand
The Hoxton
Hotel Group
Accor
Location
The Hoxton, Portland · Portland, United States
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Key Highlights
- ✓Service & Staff: The staff is frequently described as "amazing," "fantastic," "friendly," "helpful," and "kind," with front desk service receiving particular commendation.
- ✓Design & Vibe: The hotel's interior is noted for its beautiful, tasteful, and cozy atmosphere, blending mid-century touches with a stylish, modern aesthetic.
Expert Review: The Hoxton, Portland
The Hoxton, Portland stands out as a Michelin Key One-Keys property, consistently earning high praise for its stylish ambiance, attentive service, and vibrant atmosphere. It's a hotel that successfully blends a post-industrial aesthetic with Northwest modernist influences, offering a unique and memorable stay in the heart of Portland.
1. Overall Rating & Sentiment
The Hoxton, Portland receives overwhelmingly positive feedback, with guests frequently describing it as "beautiful," "cool," "comfortable," and possessing a "great vibe." Review scores highlight exceptional cleanliness (averaging 8.8-8.9), comfort (9.0), and staff performance (9.3). The overall experience is consistently rated as very good to excellent by guests.
2. Key Highlights
Guests consistently laud The Hoxton, Portland for several key aspects:
- Service & Staff: The staff is frequently described as "amazing," "fantastic," "friendly," "helpful," and "kind," with front desk service receiving particular commendation.
- Design & Vibe: The hotel's interior is noted for its beautiful, tasteful, and cozy atmosphere, blending mid-century touches with a stylish, modern aesthetic.
- Dining Options: The on-site restaurants, particularly the rooftop taqueria, Tope, and the all-day bistro, Lovely Rita, are celebrated for their delicious food and appealing atmosphere.
- Location: Its prime location in Old Town, close to downtown attractions, bars, restaurants, and public transport, is a significant draw.
- Amenities: Complimentary bicycles and free WiFi in public areas and rooms are appreciated perks.
3. Room Quality
The Hoxton offers 119 air-conditioned rooms, ranging in size from "Shoebox" (the smallest) to "Roomy" (the largest), providing transparency about their dimensions. Despite some rooms being described as "smallish," guests find them well-designed and cozy. The rooms are adorned with rich walnut paneling, pink marble accents, brass lighting, and unique artwork curated by local artists like Upfor Gallery and ceramics by Clay Factor. Comfort is prioritized with pillowtop beds, down comforters, and premium bedding, which guests often describe as "so comfy." In-room amenities include iPod docking stations, minibars, LED televisions, safes, complimentary wireless internet access, bottled water, and coffee/tea makers. Bathrooms feature large walk-in showers with rainfall showerheads and Hox shower amenities.
4. Dining Experience
The hotel boasts two distinct dining destinations and multiple bars. Lovely Rita is an all-day Pacific Northwest bistro and café located off the lobby, offering diverse food options. Tope, the rooftop taqueria and bar, serves Mexico City-inspired fare with an outdoor terrace providing sweeping views, including Mount Hood. Guests frequently praise the delicious food at both establishments. For evening drinks, 2NW5, a speakeasy-style basement bar, offers inventive cocktails. A coffee shop is also available, and complimentary drip coffee is provided in the lobby daily from 7 AM to noon. On-the-go breakfast is available daily for a fee.
5. Service & Staff
The Hoxton, Portland consistently receives top marks for its service and staff, with a strong average rating of 9.3 for staff performance. Guests frequently highlight the staff as being "amazing," "fantastic," "friendly," "helpful," and "kind." The front desk staff, in particular, is noted for going "above and beyond" and providing "amazing" service. The overall sentiment is that the team is welcoming and accommodating.
6. Location & Accessibility
Strategically located in historic Old Town, just outside the Chinatown Gateway, The Hoxton, Portland offers excellent accessibility to many of the city's highlights. It's conveniently close to downtown, within walking distance of numerous bars, restaurants, and shops. Specific nearby attractions include Roseland Theater (steps away) and easy access to the Pearl District. Public transportation is readily available, with the NW 5th-Couch Street Station just steps from the hotel. For those with vehicles, valet parking is offered for a fee, and a 24/7 parking lot is located nearby. The hotel also provides complimentary bicycles for exploring the neighborhood.
7. Value & Pricing
The Hoxton, Portland is generally considered to offer good value for money, with guests rating it around 8.2 in this category. Prices for a one-night stay can range from approximately $105 to $400, with queen rooms often found between $110 and $160, excluding taxes and fees. Valet parking is available for USD 60 per night. The hotel's "Flexy Time" policy, allowing free check-in and check-out at any time, adds to its perceived value.
8. Common Complaints
While guest reviews are largely positive, the most recurring "complaint" from guests is simply that some rooms, particularly the "Shoebox" category, can be small. However, this is clearly communicated by the hotel's room naming convention. Some older employee reviews from platforms like Indeed.com indicate issues with internal management, pay, and a stressful work environment, which, while not directly impacting guest experience, are worth noting in a comprehensive overview of the property. These employee-reported issues are distinct from the positive experiences reported by hotel guests.
Sources
Google Reviews
1,057 reviews
Recent Guest Reviews
miriam marezq
We stayed 3 nights for a granted wish for my kid to attend a lakers game. All staff was welcoming, accomodating and made us feel like celebrities. The rooftop taqueria was surprisingly good and had amazing views. The second night we were delighted with a private dinner at the apartment and Chef Adan made an exquisite combination of Mexican cuisine and American. First time a hotel hairdryer actuall...
Angelleonardo Gomez
I cannot say enough good things about my stay at The Hoxton Portland. From the moment my girlfriend and I arrived, the staff went above and beyond to make us feel truly welcome. This place did not feel like a hotel… it felt like home. A huge shoutout to Sam at the front desk… my goodness. She was absolutely outstanding. From the very beginning, she went out of her way to make sure we were taken c...
Zach Newman
overall, the stay was solid. the room was small but well furnished. good view of the street and buildings. room was very quiet. bathroom was clean, and shower worked well, plenty of hot water. ac unit was easy to use, and windows opened to allow for fresh air. the lobby is petite but nice. the main drawback is the location and neighborhood: it is close enough to lots of good things to do to use th...
Matthew Ford
I cannot recommend this hotel enough! It has a real sense of place, great, flattering lighting, and no white walls in the rooms! The staff was super friendly, even just in the elevator, and really made me feel truly welcome, like I was staying in a (low-key but very stylish) friend’s awesome guest room. They even pay attention to the special requests field in the reservation- I’d requested extra p...
thomas vascik
Enjoyed our stay. Walking distance to a lot of restaurants and Powells books! Tope bar on 9th floor cozy. Restaurant has a nice adjacent sitting area to read or scroll
Joe Masachs
We wanted something clean,safe and dog friendly and this was exactly the place. Phenomenal eating all within a 5 minute walk from breakfast to food trucks and dinner. And then the staff, beyond our expectations. From Andres at the front door to Mac that checked us in the other young man and even the Manager. All were extremely helpful, kind and professional while being very friendly.
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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