What is The Dwell Hotel?

The Dwell Hotel is a Selected hotel located in Chattanooga, United States. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does The Dwell Hotel have?

The Dwell Hotel has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is The Dwell Hotel located?

The Dwell Hotel is located in Chattanooga, United States, in the North America region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book The Dwell Hotel?

You can view more details and booking information for The Dwell Hotel through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

The Dwell Hotel | Selected in Chattanooga, United States

Name: The Dwell Hotel
Address: 1214 Market St, Chattanooga, TN 37402, Chattanooga, North America, United States
Rating: 4.5

Expert Review: The Dwell Hotel

The Dwell Hotel in Chattanooga, United States, a Michelin Key Selected property, is consistently praised for its unique blend of vintage glamour, mid-century modern design, and exceptional service. Housed in a renovated 1909 building, this boutique hotel offers a distinctive and memorable experience for travelers seeking charm and character in downtown Chattanooga.

Overall Rating & Sentiment

The Dwell Hotel generally receives excellent reviews, with an average score of 8.8 on Booking.com. Guests frequently describe their stay as "excellent," "cozy and comfy," and a "beautiful oasis." The sentiment is overwhelmingly positive, with many highlighting its uniqueness and charm.

Key Highlights

Guests consistently love the hotel's distinctive and eclectic design, often described as "funky/cool" and "retro-chic." The personalized and friendly staff is a recurring highlight, with specific mentions of individuals like Harrison and Mark for their excellent service. The convenient downtown location and the vibrant on-site bar, Matilda Midnight, are also frequently cited as major draws. The hotel's ability to create a sense of being "home with your fancy relatives" contributes to its appealing atmosphere.

Room Quality

The Dwell Hotel features 16 individually designed rooms, each with its own name, style, and theme, ensuring no two are alike. Rooms boast bold wallpapers, vintage furnishings, and a mid-century modern aesthetic with touches of old Hollywood glam. Comfort is a priority, with guests praising the very comfortable beds, plush mattresses, and soft linens. Many rooms include luxurious amenities such as spacious, well-outfitted bathrooms with rain showers and separate soaking tubs. Some suites offer additional features like sitting areas, gas fireplaces, and balconies with downtown views. Thoughtful touches like chocolate-dipped Oreos also enhance the guest experience.

Dining Experience

The hotel offers a complimentary continental breakfast daily. While some guests have found the breakfast to be underwhelming or basic, similar to a "motel breakfast" with limited options like one type of scone, yogurt, and granola, others recall a more comprehensive "made-to-order" breakfast including omelets, grits, and biscuits and gravy from the former Terra Mae restaurant. The on-site bar, Matilda Midnight, is highly popular for its glam, moody, and magical ambiance, offering specialty and Tiki-inspired craft cocktails and inventive small plates. The former restaurant, Terra Mae, also received praise for its retro decor and eclectic menu.

Service & Staff

The service at The Dwell Hotel is consistently lauded as "fantastic" and "excellent." Guests frequently highlight the staff's friendliness, helpfulness, and attentiveness. Personalized greetings and a warm, owner-run feel contribute to exceptional hospitality. Valet service is also mentioned positively.

Location & Accessibility

The Dwell Hotel is centrally located in downtown Chattanooga, offering easy access to many good restaurants, shopping, and major attractions. It is within walking distance of the University of Tennessee at Chattanooga, Tivoli Theatre, Chattanooga Convention Center, Chattanooga Choo Choo Historic District, and Warehouse Row. The Bluff View Art District is also less than a mile away. While central, some guests have noted the presence of homeless people and occasional loud street noise in the downtown area.

Value & Pricing

Room prices at The Dwell Hotel typically range from $204 to $590. While many guests find the unique experience and high level of service to be worth the cost, some have felt that the property and amenities were "overpriced for what was available," particularly referencing the breakfast options. The hotel is considered a 4-star boutique property, and its pricing reflects its luxury and unique offerings.

Common Complaints

Despite the high praise, a few recurring issues have been noted by guests. Noise can be a concern, particularly from hallways due to old wood floors magnifying sound, and also from outside the room, given its downtown location. The hotel provides earplugs and sound machines to help mitigate this. The continental breakfast has been a point of contention, with some finding it underwhelming and lacking in options, especially considering the hotel's price point. Check-in is relatively late at 4:00 PM, which some guests found inconvenient. There was also an isolated complaint about a lumpy and too-soft mattress.