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Kinley Chattanooga Southside

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Kinley Chattanooga Southside - Selected hotel in Chattanooga, United States

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Hotel Details

Location

1400 Market St, Chattanooga, TN 37402

United States, North America

Expert Review: Kinley Chattanooga Southside

Kinley Chattanooga Southside, a Tribute Portfolio Hotel, stands out as a Michelin Key Selected property offering a stylish and vibrant experience in the heart of Chattanooga's Southside district. It's frequently described as a "hidden gem" due to its appealing design, excellent service, and prime location.

1. Overall Rating & Sentiment

The general consensus for Kinley Chattanooga Southside is highly positive, with guests often rating their stays as "exceptional." The hotel is lauded for its modern aesthetic, cleanliness, and friendly atmosphere. While many guests have an overwhelmingly positive experience, some express concerns about the value for money, particularly regarding room size and parking costs.

2. Key Highlights

Guests consistently praise the hotel's stylish and modern design, which is often described as chic and "Bauhaus-inspired." Its location in the lively Southside district is a major draw, placing guests within easy walking distance of entertainment, dining, and cultural attractions. The exceptional service from the staff, particularly the valet team, is a recurring highlight. The unique "Company" speakeasy-style restaurant and the versatility of the Kinley Exchange are also popular amenities.

3. Room Quality

The rooms at Kinley Chattanooga Southside are noted for being clean, comfortable, and well-designed. They feature a modern, minimalist style, sometimes with monochrome decor. Each room includes a custom-designed Kinley mattress with premium bedding, a flat-screen TV, coffee/tea making facilities, and free Wi-Fi. Some rooms also come with a work desk and seating area. However, a common point of feedback for standard king rooms is their compact size, with some guests finding them small or having an "efficient use of space." Specific criticisms include the sink being located in the sleeping area and the absence of a desk or chair in some standard configurations. The hotel suggests booking Executive King or Studio Suite rooms for a more spacious layout.

4. Dining Experience

Kinley Chattanooga Southside offers two distinct dining options. The Kinley Exchange serves as a coffee shop by day, transforming into a cocktail bar in the evening. It offers a daily continental breakfast, lunch, and dinner. Guests have noted the breakfast at The Exchange as "delicious" and the sitting area as comfortable. Company is a speakeasy-style restaurant with a hidden entrance, specializing in New Southern Cuisine and offering happy hour and light fare. The dinner and bar at Company are described as "gorgeous" and worth trying even for non-guests.

5. Service & Staff

The hotel's staff receives consistent commendation for being friendly, professional, and attentive. Guests frequently highlight the excellent service from the valet team, who are described as fast, professional, and incredibly friendly. Specific staff members, including bartenders like Elsie, have also been praised for their knowledge, creativity, and hospitality.

6. Location & Accessibility

Kinley Chattanooga Southside boasts a prime location in the vibrant Southside district of downtown Chattanooga, known for its art, culture, and entertainment. It's conveniently situated within easy reach of the Chattanooga Choo Choo and allows for easy exploration of popular attractions such as the Tennessee Aquarium and the Chattanooga Convention Center. Main Street, with its local dining and art scene, is also a short stroll away. For transportation, the Carta Free Shuttle bus stop is merely 450 meters away. Chattanooga Metropolitan Airport is approximately a 20-minute drive from the hotel.

7. Value & Pricing

Prices for a 1-night stay for two adults typically start from around $131 to $154, excluding taxes and fees. While many appreciate the hotel's offerings, some guests feel the cost is "too pricey for what you get," particularly when factoring in additional expenses like valet parking. Valet parking is available for $24.00 per night, though a public self-parking garage is located across the street.

8. Common Complaints

The most common criticism revolves around the size of the standard rooms, which some guests find small or lacking sufficient floor space. The placement of the sink within the sleeping area and the absence of a dedicated desk or chair in these rooms are also noted. Another frequent complaint is the additional cost and perceived high price of valet parking. While generally positive, one review mentioned an instance of unhelpful staff at check-in and an impolite bartender, though this appears to be an isolated incident given the overwhelming positive feedback on service. Occasional issues with non-functioning ice machines have also been reported.

Sources

  1. marriott.com
  2. marriott.com
  3. booking.com
  4. tablethotels.com
  5. booking.com
  6. marriott.com
  7. michelin.com
  8. travelocity.com
  9. Current time information in Hamilton County, US.
  10. chattanoogathotel.com
  11. hotels.com
  12. expedia.co.uk
  13. kinleychattanooga.com
  14. expedia.com

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