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The Cape, a Thompson Hotel

One Michelin Key

The Cape, a Thompson Hotel - One Michelin Key hotel in Los Cabos, Mexico

Hotel Details

Brand

Thompson

Hotel Group

Hyatt, Amex THC

Location

The Cape, a Thompson Hotel · Los Cabos, Mexico

Key Highlights

  • Non-Swimmable Beach: The beach directly in front of the hotel is beautiful and great for surfers but generally not safe for swimming due to currents and rocks.
  • Service Lapses: Although generally excellent, some guests have reported minor service inconsistencies or instances of incorrect billing.

Expert Review: The Cape, a Thompson Hotel

The Cape, a Thompson Hotel, in Los Cabos, Mexico, is widely regarded as a chic and luxurious boutique property, earning its distinction as a Michelin Key One-Keys hotel. It consistently receives high praise for its stunning design, breathtaking ocean views, and vibrant atmosphere, making it a popular choice for romantic getaways and celebrations.

1. Overall Rating & Sentiment

The general consensus for The Cape is overwhelmingly positive, often described as a "wonderful luxury resort hotel" with a "hip & happening" vibe. Guests appreciate its modern aesthetic and commitment to blending with the natural beauty of its surroundings. While it caters to a sophisticated crowd, it can sometimes have a lively, party-like atmosphere, particularly around the main pool and rooftop bar.

2. Key Highlights

Guests consistently laud The Cape for several standout features:

  • Location & Views: Its prime location on Monuments Beach offers unobstructed panoramic views of the Sea of Cortez and the iconic El Arco, visible from almost every point on the property, including all guest rooms.
  • Design & Architecture: The hotel boasts a distinct mid-century modern aesthetic blended with a 1960s Baja-meets-Southern California vibe, featuring hand-crafted Mexican furniture, regional art, and natural elements.
  • Amenities: Highlights include two stunning pools (a zero-entry infinity pool and a smaller saltwater pool carved into natural rock), a swim-up bar, a well-equipped fitness center overlooking the sea, and a serene spa. The Rooftop bar is a significant draw, being the first of its kind in Cabo San Lucas and offering spectacular sunset views.
  • Unique Touches: Guests often appreciate the in-room amenities like oversized soaking tubs, private balconies with hanging daybeds, and welcome tequila.

3. Room Quality

The rooms, suites, and villas at The Cape are designed for comfort and luxury, emphasizing the natural beauty of the coast. All 159 to 161 accommodations offer breathtaking ocean views and private balconies, many featuring hanging daybeds. The design incorporates mid-century Latin American furnishings, timber walls, leather headboards, and hand-painted tile floors. A particularly celebrated feature in many rooms is the free-standing copper-bottomed bathtub, often placed to offer ocean views, alongside spacious rainfall showers. Rooms are generally spacious, with even standard rooms around 550-592 sq ft. Some suites and residences also include private plunge pools and full kitchens. While generally well-maintained, some guests have noted minor issues like mini-fridges not keeping items cold or rooms starting to feel slightly dated.

4. Dining Experience

The Cape offers a diverse and highly-rated culinary experience:

  • Manta: The hotel's signature restaurant, helmed by acclaimed Chef Enrique Olvera, offers an innovative menu inspired by Pacific Coast cultures, blending Mexican, Peruvian, and Japanese influences. It's known for its seafood focus and sophisticated ambiance.
  • The Ledge: This casual, beachfront restaurant serves contemporary American and Mexican cuisine for breakfast, lunch, and dinner. The Sunday Brunch at The Ledge is particularly popular, offering an opulent spread and live music. Many praise the delicious breakfast options, including acai bowls, avocado toast, and lobster benedict.
  • The Rooftop: Cabo San Lucas's only rooftop lounge provides tapas and craft cocktails with panoramic views of the city and sea, especially stunning at sunset. It often transforms into a lively lounge or nightclub-like setting with a DJ.
  • Other options: The Sunken Bar in the lobby offers cocktails and small plates, while Point Break is a lively swim-up bar at the main pool. The Glass Box is a stylish, air-conditioned bar specializing in premium tequilas, mezcals, and cigars. Food quality is generally excellent, though prices are on the higher side.

5. Service & Staff

Guest feedback on service is largely positive, with staff consistently described as friendly, helpful, professional, and genuinely caring. Many reviewers highlight the staff's efforts to make the guest experience superlative, from poolside attendants to those celebrating special occasions. While the service is excellent for a luxury hotel, some have noted it might not reach the hyper-personalized level of ultra-luxury resorts like Four Seasons or Waldorf Astoria, which is reflected in its pricing.

6. Location & Accessibility

The Cape is ideally situated on Monuments Beach, at the tip of the Baja Peninsula, offering a somewhat secluded retreat while still being conveniently accessible. It boasts direct views of the famous El Arco landmark. Downtown Cabo San Lucas, with its shops and vibrant nightlife, is a short 10-15 minute drive away. Taxis and Ubers are plentiful and inexpensive for transport to town. The hotel is approximately a 30-45 minute drive from Los Cabos International Airport (SJD), with private transfers often pre-booked for convenience. It's important to note that Monuments Beach, while beautiful and excellent for surfing, is generally not considered swimmable due to rocks and currents.

7. Value & Pricing

As a luxury property and a Michelin Key One-Keys recipient, The Cape operates at a premium price point. Cash rates for rooms can start from around $441 to $670 per night and often approach or exceed $1,000, placing it in the mid-luxury range for Cabo. Many guests find it to be a good value, especially when redeemed using Hyatt points, with award nights ranging from 21,000-29,000 points. On-site dining and spa services are expensive, with dinners often costing over $100 per person and spa treatments starting from around $79 for a manicure and over $200 for massages. Despite the cost, many feel the experience, views, and quality justify the price.

8. Common Complaints

While largely positive, some recurring criticisms include:

  • Noise Level: The hotel can be lively, and loud music from the pool area and the rooftop bar, particularly at night, can sometimes be heard in guest rooms, impacting sleep for those seeking a tranquil retreat.
  • Not for Young Children: The adult-oriented atmosphere and amenities make it less suitable for families with young children, though older children might appreciate it.
  • Non-Swimmable Beach: The beach directly in front of the hotel is beautiful and great for surfers but generally not safe for swimming due to currents and rocks.
  • High Prices: While expected for a luxury hotel, the cost of food, drinks, and spa services is frequently mentioned as being very expensive.
  • Service Lapses: Although generally excellent, some guests have reported minor service inconsistencies or instances of incorrect billing.

Sources

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Points to Consider

  • While largely positive, some recurring criticisms include:

Google Reviews

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4.7

1,757 reviews

Recent Guest Reviews

Samantha K

Local Guide2 weeks ago

What a STUNNING and beautifully run hotel by staff that makes you feel like you're part of a family. Abraham and the entire front desk/valet staff were our favorites and we had some great servers too. The views were amazing, the sound of beach and whale watching was incredible. We stayed Feb 9-13 and it was perfect for a short little trip (although could have loved more time there!) It's importan...

Marina B

Local Guidea month ago

The Cape Hotel & Spa is a standout in Cabo, offering a perfect mix of modern design, relaxed luxury, and some of the best ocean views in the area. The architecture and open spaces make the entire property feel bright, airy, and effortlessly stylish. The rooms are spacious, comfortable, and beautifully designed, with private terraces that are perfect for morning coffee or sunset drinks. The spa is ...

Pamela Kosinski

a week ago

The Cape exceeded my expectations in all categories, especially when it came to the service. Every member of the staff was genuinely warm and attentive. Small things, like the pool staff instinctively sensing if you needed something to eat or drink or adjusting the umbrella to block the sun. The amenities for a hotel of this size are great. There is a classy sunken bar on the main floor and a mo...

Claire Chiang

3 months ago

We were relocated to The Cape just 4 days before our trip due to the delayed opening of the Park Hyatt, and arrived with two young children (including a 5-month-old). The circumstances were challenging, but several team members truly went above and beyond to take care of our family and make the trip memorable. The ocean views, architecture, and design of the property are stunning, and the VIP cab...

Ariya Zaheri

Local Guide2 months ago

We checked in at The Cape, a Thompson Hotel on December 19 and checked out on December 24, and overall, our experience was a very good one. The service was solid and on par with many top hotels, though it did feel slightly lacking in certain areas when compared to true ultra-luxury brands. Understandably, it doesn’t exceed the standards of places like the Waldorf Astoria or the Ritz-Carlton, so I...

Coffee Lover

Local GuideEdited 3 weeks ago

It’s a pretty hotel with friendly service but no bathtub in the guest rooms, a small crowded pool with blaring music, and sadly noisy in general (music coming from three different sources all hours of the day - making sitting on the beautiful terrace an impossibility). Also they charged me in error for breakfast at the Sunken Bar (I’m a Globalist and specifically stayed within the Globalist items...

About One Michelin Key

One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.

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