Brick Hotel

The Brick Hotel in Mexico City, a distinguished Michelin Key One-Keys property, consistently garners high praise for its blend of historic elegance and contemporary luxury, situated in the vibrant Roma Norte neighborhood.

1. Overall Rating & Sentiment

The general consensus for Brick Hotel is overwhelmingly positive, with guests frequently describing their stays as "exceptional" and "amazing." It is recognized as one of Mexico City's finest small luxury hotels, earning its "One MICHELIN Key" distinction for a very special stay. Review scores for cleanliness, public spaces, and overall experience are particularly high.

2. Key Highlights

Guests consistently laud the hotel for several standout features:

• Service & Hospitality: The staff are frequently described as wonderful, helpful, attentive, and going "above and beyond" to ensure a comfortable stay.
• Location: Its prime spot in Roma Norte is a major draw, offering easy access to the neighborhood's bustling streets, restaurants, cafes, and attractions.
• Design & Ambiance: The hotel, a meticulously renovated Belle Époque mansion, beautifully fuses its historical architecture with modern design elements, featuring soothing neutral color schemes, parquet floors, and Deco-styled mirrors. The presence of lush greenery, a shaded roof terrace, and unique art pieces also contribute to its sophisticated and relaxing atmosphere.
• Amenities: The hotel offers a luxurious spa with a sauna and steam room, a gym with fitness classes, and multiple dining and drinking venues, including a speakeasy and a rooftop terrace. Many guests appreciate thoughtful touches like complimentary bottled water and Nespresso machines in rooms.

3. Room Quality

The 17 guest rooms and suites at Brick Hotel are celebrated for their comfort and stylish design. They are well-appointed, clean, and offer lavish comforts. Rooms feature parquet floors, smooth white sheets, and calming tones. Many rooms, particularly the suites, come with desirable features like balconies, bright and open layouts, and elegant bathrooms, some with claw-foot baths or outdoor tubs in the two-level Rooftop Suites. However, it's important to note that some standard rooms are described as being a bit small and lacking exterior windows, which some guests found made them feel like "sleeping in a cave." Beds are generally reported as very comfortable, though one guest found them a little firm.

4. Dining Experience

Brick Hotel offers a diverse dining experience across its several venues: Cerrajería, Orizaba Terrace, and the Embury Speakeasy and Lounge.

• Cerrajería, the signature indoor restaurant, is known for its modern and bold cuisine, blending European bases with Mexican touches, utilizing local and sustainable products.
• Breakfast receives high marks, often described as "incredible" and "delicious," with options for continental breakfast in the main restaurant or on the rooftop terrace, and a complimentary coffee and pastry service delivered to rooms upon request.
• Orizaba Terrace (also known as Veranda 95) is a more casual, pet-friendly outdoor terrace ideal for breakfast, snacks, afternoon cocktails, and light dinners, also hosting lively Sunday brunches.
• Room service is available 24 hours a day and is generally well-regarded. While the food quality is largely praised, one guest had a particularly negative experience with the main restaurant, calling it "awful" despite appreciating the staff.

5. Service & Staff

The hospitality at Brick Hotel is a consistent highlight. Guests frequently commend the staff for being "wonderful and helpful," "attentive," "friendly," and for providing "excellent service." Staff members, including concierges, are noted for going "above and beyond" to assist guests with advice, storing luggage, providing upgrades when available, and crafting personalized itineraries for exploring Mexico City and beyond.

6. Location & Accessibility

The hotel boasts a "perfect location" in Colonia Roma (Roma Norte), described as one of Mexico City's most happening and colorful districts. Situated on Orizaba Street, guests have easy walking access to numerous restaurants, taco stands, shopping, and general sightseeing. Attractions like the OMR Gallery are a 5-minute walk, and the Insurgentes metro station is a 10-minute walk away, offering convenient transport options. Mexico City International Airport is approximately a 35-minute drive, depending on traffic.

7. Value & Pricing

As a luxury boutique hotel and a Michelin Key property, the Brick Hotel is positioned at the higher end of the market. While some reviews refer to it as an "exceptional and affordable retreat" and a "true gem that doesn't break the bank," others mention "issues with... value for money." Average prices can fluctuate significantly, with typical weeknight rates around $746 and weekend nights around $957. September and November tend to offer the cheapest deals, while July is often the most expensive.

8. Common Complaints

While generally very positive, a few recurring criticisms and concerns have been noted:

• Security Incident: A significant and serious complaint detailed a security breach where an unauthorized individual entered a guest's room and assaulted a member of their group. This incident highlighted concerns about the lack of peepholes and secondary locks (beyond the deadbolt) in the hotel rooms.
• Room Size and Windows: Some standard rooms are reported to be small and lack exterior windows, which can create a "cave-like" experience for guests.
• Restaurant Inconsistency: While overall dining experiences are positive, one guest specifically found the main restaurant "awful," despite praising the staff.
• Bed Firmness: A minor point of contention for one guest was the firmness of the beds.
• Noise Levels: An AI-generated summary of reviews also noted "issues with noise levels."

Sources

1. michelin.com
2. slh.com
3. vitepresenta.com
4. oreateai.com
5. reddit.com
6. booking.com
7. jessicarichburgyoga.com
8. mrandmrssmith.com
9. tablethotels.com
10. itbrickhotel.com
11. kayak.com
12. reddit.com