Sun Street Hotel Shoreditch

Sun Street Hotel Shoreditch: A Comprehensive Review of the Michelin Key Selected Property

The Sun Street Hotel Shoreditch, a Michelin Key Selected property, consistently garners high praise for its luxurious blend of Georgian elegance and contemporary design, exceptional service, and prime location bordering London's vibrant Shoreditch and the historic City. Guests frequently describe it as a "real gem of a boutique hotel" and an "oasis of tranquility" amidst the bustling capital.

1. Overall Rating & Sentiment

The general consensus for Sun Street Hotel Shoreditch is overwhelmingly positive, with guests frequently rating it highly for comfort, cleanliness, staff, and location. It consistently achieves excellent scores on review platforms, with an 8.8 rating from over 1,300 reviews on Booking.com, and a "Guest Feedback Score" of around 18.5-19.0 on Tablet Hotels. The hotel is described as "stylish and luxurious" and a five-star experience that balances traditional charm with modern indulgence.

2. Key Highlights

Guests consistently laud several aspects of the Sun Street Hotel:

• Design & Ambiance: The hotel beautifully marries its 19th-century Georgian townhouse origins with contemporary flair, creating a sophisticated yet cozy atmosphere. Reviewers love the "whimsical decor", "opulent touches", and the "great overall design". The hotel's communal areas, including the library and Orangery, are particularly appreciated for their character and comfort.
• Service: The staff are frequently highlighted as "amazing," "friendly," "helpful," and "accommodating".
• Location: Its position on the border of Shoreditch and the City of London is a major draw, offering excellent accessibility to transport links and a vibrant neighborhood.
• Comfort: The beds and luxurious linens receive consistent praise for their comfort.
• Amenities: Features like the sun terrace, restaurant, bar, 24-hour room service, and complimentary WiFi are well-received.

3. Room Quality

The hotel offers 41 elegantly designed rooms and suites, available in two distinct decor schemes: Classic Georgian heritage and Contemporary Shoreditch style. Regardless of style, rooms are described as "beautiful", "spacious, comfortable and clean", and completed to a high specification.

Key features and guest feedback include:

• Comfort: Guests rave about the "luxurious linens, comfortable bed and pillows" and "softest sheets". Beds feature premium bedding and 12-inch deep mattresses.
• Design: Rooms are noted for their "characterful look", "rich colours and sumptuous textures", and "modern indulgences and luxury amenities".
• Bathrooms: Spacious en-suite bathrooms feature tiled, walk-in drench showers, Penhaligon's Quercus range toiletries, and often include heated towel racks.
• Amenities: All rooms are air-conditioned and include illy coffee machines, single-estate teas, Smart TVs with satellite channels, Roberts radios, safes, and complimentary bottled water. Some suites offer additional features like dining areas and exposed brickwork.

While some describe the rooms as "compact but clean tidy and well furnished" as expected in a city hotel, others found them "spacious".

4. Dining Experience

The dining experience at Sun Street Hotel is generally highly rated:

• Lima Shoreditch: The hotel's modern, romantic restaurant, Lima Shoreditch, specializes in Peruvian cuisine and is open for breakfast, lunch, and dinner. It offers a diverse menu with halal, vegetarian, vegan, gluten-free, and dairy-free options.
• Breakfast: The breakfast is frequently praised as "delicious", "beautiful", and offering "lots of good healthy options, including vegetarian options". Options include continental, buffet, full English/Irish, and vegetarian choices. The Orangery, with its glass roof and rainforest-inspired decor, is a particularly popular spot for breakfast and afternoon tea.
• Bar & Room Service: The Sun Street Bar is a quality spot for drinks, and 24-hour room service is available and praised for being "tasty and reasonably priced for London". There's also a library bar for guests to enjoy.

5. Service & Staff

The hotel's staff consistently receive glowing reviews. They are described as "amazing", "super friendly", "helpful", "accommodating", "kind and attentive", and generally providing "impeccable service". Guests appreciate the personalized touches, such as welcome treats and assistance with special requests. Concierge services and a 24-hour front desk are also highlighted.

6. Location & Accessibility

Situated on Sun Street, precisely on the border of Shoreditch and the City of London, the hotel boasts an "excellent location".

• Public Transport: It's a convenient 5-minute walk from Liverpool Street Underground Station and Moorgate Underground Station. This provides easy access to the rest of London, including Heathrow and Gatwick airports, and Eurostar services.
• Neighborhood: The location offers the best of both worlds: the traditional City with its financial district and historic landmarks, and the vibrant, trendy Shoreditch known for its vintage shops, craft beers, and cosmopolitan cuisine.
• Attractions: Nearby attractions include Brick Lane (0.7 mi), St Paul's Cathedral (1.1 mi), Sky Garden, Barbican Centre, and The Truman Brewery.

The hotel also offers accessibility features, including wheelchair access and facilities for disabled guests.

7. Value & Pricing

As a five-star, Michelin Key Selected property in a prime London location, the Sun Street Hotel is considered a luxury option. While prices are described as "spenny", many guests feel it offers "great value for the quality of the room and exceptional customer service". Typical prices can vary significantly based on dates and room type, with rooms sometimes starting from around $227 - $264 USD. KAYAK suggests that the cheapest deals can generally be found in May and February, with Friday or Thursday often being the best days for deals. Michelin Guide Plus members can also receive benefits such as room upgrades and food and beverage credit.

8. Common Complaints

While overall feedback is largely positive, a few recurring issues have been noted by some guests:

• Breakfast Service: Some guests have reported "consistent complaints regarding the service quality, particularly during breakfast". One reviewer described the breakfast buffet as "disastrous" with limited selection and no rolls/bread at 9 am. Another mentioned that the advertised "Full English" breakfast was not traditional (using beef instead of pork) and disappointing for non-Muslim guests.
• Room Conditions (isolated incidents): While rare, some isolated complaints have mentioned issues such as "musty smells and cold temperatures" in rooms. One guest also noted a "lack of mirrors in the room".
• Noise: A few reviewers mentioned that "room doors were extremely loud".
• Staff Interaction (isolated incidents): Although generally praised, some guests found reception staff "extremely curt and cold" during check-in and check-out, with the exception of the night porter.
• Housekeeping: One review noted that dishes from neighboring rooms were left in the hallway for more than 24 hours.

Sources

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