Regent Beijing

The Regent Beijing, a Michelin Key Selected property, consistently earns high praise for its blend of classic elegance and contemporary luxury, positioning itself as a top choice for both business and leisure travelers in the heart of China's capital.

1. Overall Rating & Sentiment

The general consensus for Regent Beijing is overwhelmingly positive, with an "Exceptional" rating across various platforms. The hotel boasts an overall experience score of 19.4 out of 20 on the Michelin Guide's post-stay ratings, reflecting high satisfaction in rooms, services, and public spaces. Other platforms show excellent ratings, with Booking.com scoring it 8.8 out of 10 and Agoda giving it 9.2 out of 10 based on thousands of reviews. Guests frequently describe their stays as wonderful, excellent, and absolutely amazing, highlighting it as a truly luxurious experience.

2. Key Highlights

Guests consistently laud the Regent Beijing for several outstanding features:

• Service & Staff: The attentive, professional, and helpful staff are frequently cited as a major highlight, with many guests praising individual team members for going above and beyond.
• Location: Its prime location in the Wangfujing district, minutes from the Forbidden City, Tiananmen Square, and major shopping areas, is a significant draw. Accessibility to public transportation, including a subway station just outside, is also a key advantage.
• Amenities: The state-of-the-art health club, impressive 25-meter indoor swimming pool, full-service Serenity Spa with 13 treatment rooms, and diverse dining options are highly appreciated. The presence of a children's pool and Jacuzzi further enhances the offerings.
• Design & Ambiance: The hotel's contemporary classic design with elegant Chinese touches, soaring ceilings, and gleaming marble floors creates a serene and luxurious atmosphere.

3. Room Quality

The 500 luxuriously appointed rooms and suites are celebrated for their spaciousness, comfort, and modern features.

• Comfort & Design: Rooms are designed with contemporary style and elegant Chinese furnishings, offering plentiful space and natural light from full-length windows. Guests often mention the comfortable beds and well-maintained rooms.
• Amenities: Standard amenities include flat-panel TVs, complimentary internet (wired and Wi-Fi), mini-bars, and tea/coffee making facilities. The bathrooms are a highlight, featuring massive soaking tubs, separate showers, fogless mirrors, and brand-name bath products, often separated from the bedroom by a glass wall.
• Views: Select rooms, particularly premium rooms and suites on higher floors, offer panoramic views of the Forbidden City.
• Club Floor: Upgrading to an Executive Room or Suite provides access to the 17th-floor Regent Club, offering all-day refreshments, butler service, and other complimentary perks.

4. Dining Experience

Regent Beijing offers a diverse and highly-rated culinary experience with five restaurants, a cafe, and a bar/lounge.

• Restaurant Quality: The restaurants are generally well-regarded, offering a variety of culinary styles including Italian (Daccapo Italian Steakhouse), modern Cantonese (Lei Garden), and international cuisine (Jinbao 99). Morton's Steakhouse is also a prominent dining option. Guests appreciate the expertly prepared dishes using fresh ingredients.
• Breakfast: The breakfast receives consistent praise, often described as excellent, rich, and varied, sometimes noted as the best meal of the day. The 17th-floor lounge breakfast, with its mix of à la carte and buffet options, is particularly recommended for those with lounge access.

5. Service & Staff

The service at Regent Beijing is a standout feature and frequently mentioned as exceptional.

• Hospitality: Guests describe the staff as attentive, professional, helpful, friendly, and proactive. Many reviews highlight instances of staff going "beyond the call of duty" to assist guests, even with complex requests like purchasing items online.
• Language: Staff are noted as being very helpful to non-Chinese-speaking guests, with no communication issues in English.
• Personalized Touches: Examples include prompt check-in, assistance with luggage, and thoughtful gestures like providing teddy bears for children.

6. Location & Accessibility

The hotel's location is consistently rated as excellent, scoring 9.4 out of 10 on Booking.com.

• Neighborhood: Situated on Jinbao Street in the Dongcheng District, it is nestled in the prestigious Wangfujing area, considered a vibrant commercial and cultural hub.
• Attractions: Guests enjoy easy walking access to major attractions such as the Forbidden City, Tiananmen Square, and the Wangfujing shopping district, which features some of Beijing's best shopping. The picturesque hutongs are also nearby.
• Transport: The hotel is conveniently located directly above Dengshikou Station on Subway Line 5, making getting around the city very easy. It's also accessible from Beijing Capital International Airport by taxi or shuttle services.

7. Value & Pricing

While considered a luxury hotel, many guests find the Regent Beijing to offer good value for money, despite some noting it as expensive.

• Pricing: Room rates can start from approximately $128 to $147 for classic rooms. However, prices vary depending on the dates and room type, with suites and Forbidden City view rooms naturally being higher.
• Perks: The inclusion of amenities like complimentary internet, excellent breakfast (especially with club lounge access), and impressive facilities like the pool and spa contribute to the perceived value.

8. Common Complaints

While reviews are overwhelmingly positive, some recurring minor issues and criticisms have been noted:

• Heating/Air Conditioning: A few guests have reported issues with room temperature, particularly during winter, where rooms can be excessively hot even with heating turned off, and air conditioning may not be fully effective. Some hotels in Beijing reportedly have central heating systems that cannot be individually adjusted below a certain temperature.
• Dated Facilities: Although generally well-maintained, some reviewers have occasionally mentioned that certain furnishings appear a bit "out-fashioned" or that facilities, while clean, could be seen as slightly dated by some.
• Breakfast Crowding: On occasion, the breakfast area can become crowded.
• Temporary Closures: It's important to note that the Business Center and Regent Club have been temporarily closed at times.

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