Regent Taipei

Regent Taipei, a Michelin Key Selected property, consistently earns high praise for its blend of classic luxury and modern amenities, making it a standout choice in Taipei's bustling Zhongshan District.

Overall Rating & Sentiment

Regent Taipei generally garners an "Exceptional" or "Wonderful" rating from guests, with many considering it a top-tier luxury 5-star hotel in Taipei. The sentiment is overwhelmingly positive, often described as a memorable, luxurious, and pampering experience that seamlessly blends Western elegance with Asian hospitality.

Key Highlights

Guests consistently laud Regent Taipei for its impeccable service, spacious accommodations, and extensive range of facilities. Key highlights include the luxury Wellspring Spa, a heated rooftop pool (though views can be "just so-so" for some, it offers city vistas and is a unique feature in Taipei). The direct connection to the Regent Galleria, a luxury shopping mall, is also a significant draw. Thoughtful touches like a heavy metal "house key," whiskey turndown service, and a pillow menu further enhance the luxurious feel. The hotel is also recognized for its exceptional breakfast buffet.

Room Quality

The rooms at Regent Taipei are frequently described as spacious, elegant, and luxurious, featuring tasteful furnishings, comfortable beds, and high-quality linens. Many rooms boast marble bathrooms equipped with deep soaking tubs and separate showers, and some even include hydro-cleansing toilets. While some guests find the design a blend of classic and modern, a recurring comment notes that some rooms and bathrooms, despite being well-maintained, can appear "dated" or show signs of age compared to newer hotels. Balcony rooms on lower floors have also been noted for having lower ceiling heights.

Dining Experience

Regent Taipei is a culinary destination with a plethora of dining options. The Brasserie is renowned for its international and Taiwanese breakfast buffet, often cited as one of the city's best with an extensive and high-quality spread, including collaborations with Michelin Green Star restaurants for sustainable brunch options. Robin's Grill & Teppanyaki is a Michelin Guide-listed restaurant celebrated for its Western-Asian fusion, fresh seasonal ingredients, and theatrical teppanyaki preparation. Other notable restaurants include Silks House for authentic Cantonese cuisine and Azie, offering light meals, cakes, and casual Eastern and Western fare. Mihan Honke offers traditional Japanese cuisine.

Service & Staff

The service at Regent Taipei is consistently highlighted as a major strength. Guests praise the staff for being professional, warm, attentive, efficient, and friendly. Many reviewers mention the staff going "above and beyond" with personalized gestures, such as birthday surprises or 24-hour butler service. Staff members are readily available to assist guests, even in seemingly minor ways, contributing to an "elite" experience.

Location & Accessibility

The hotel boasts an excellent central location in the Zhongshan District, a vibrant area blending traditional Taiwanese culture with modern vibes. It's conveniently situated a 5-7 minute walk from the Zhongshan MRT station, offering easy access to various city attractions. Key attractions like Ningxia Night Market are within walking distance or a short ride. The hotel is approximately a 40-50 minute drive from Taoyuan International Airport, with airport transfer services available. A Taipei City Sightseeing Blue Line Bus Stop is located directly in front of the hotel.

Value & Pricing

Regent Taipei is often seen as offering a luxury experience at a relatively reasonable price point for its category. Room rates can vary, with average deals often falling between $211 and $300+ per night. Many guests feel the overall experience and comprehensive amenities justify the cost, with some noting it as good value, especially for those using loyalty points.

Common Complaints

While largely positive, some recurring criticisms include:

• Dated Rooms/Bathrooms: Despite being luxurious, some guests find the room decor and especially the bathrooms to be a bit "old" or "dated" and in need of renovation.
• Firm Mattresses: Several guests have commented on the mattresses being very firm, though some appreciate this.
• Crowded Breakfast Area: The Brasserie, while offering an exceptional buffet, can become very busy and loud during peak times, with some describing it as feeling like a "university food hall".
• Gym Accessibility and Age: The gym is sometimes noted as dated and accessible via a separate, slow lift.
• Physical Key Cards: While a charming detail to some, the traditional heavy metal room key can be inconvenient for others who prefer electronic key cards for easier splitting up.
• Lack of In-Room Coffee Machines: Some guests have expressed disappointment over the absence of a proper coffee machine in their rooms.
• Lackluster Service at Azie: One review mentioned the service at Azie, a casual dining restaurant, as sometimes feeling "lackluster and impersonal".

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