JEN Beijing by Shangri-La

JEN Beijing by Shangri-La: A Modern and Vibrant Stay in Beijing's CBD

JEN Beijing by Shangri-La stands out as a "MICHELIN Guide Hotel", offering a fresh and contemporary experience within Beijing's bustling Central Business District (CBD). This hotel is designed for a new generation of travelers, blending modern design with the reliable comfort associated with the Shangri-La brand.

1. Overall Rating & Sentiment

The general consensus for JEN Beijing by Shangri-La is overwhelmingly positive, with guests frequently praising its modern aesthetics, excellent facilities, and convenient location. The hotel consistently receives high ratings, including an impressive overall score of 9.2 on one platform and 9.4/10 based on over 5,000 reviews on another. Guests often describe their stays as "outstanding," "wonderful," and "highly recommend it for a relaxing and hassle-free visit."

2. Key Highlights

Guests consistently love the hotel's exceptional gym facilities, prime location, modern design, and attentive service. The gym, known as "Trainyard," is a standout feature, often described as "top-notch" and "the best hotel gym" guests have ever experienced, boasting state-of-the-art equipment, a boxing ring, spinning studios, and a heated indoor pool. The direct connection to the China World Mall and subway access from the basement are also highly appreciated for convenience in dining, shopping, and transportation. The modern and comfortable decor, along with impressive city views, contribute significantly to the positive guest experience.

3. Room Quality

The rooms at JEN Beijing are consistently described as spacious, clean, and comfortable, featuring modern amenities and elegant furnishings. Many rooms offer "breathtaking views of the surrounding cityscape" or iconic landmarks like the CCTV Tower and China Zun. Guests appreciate details such as complete amenities, a dehumidifier, air conditioning, flat-screen TVs, private bathrooms with rainfall showers or bathtubs, bathrobes, slippers, and a kettle. The ability to control lights and curtains from the bedside is also a convenient touch.

4. Dining Experience

The hotel offers diverse dining options, including two restaurants, a cafe, and a bar/lounge. San Wu Tang, one of the main restaurants, serves a diverse menu of local and international cuisines. Breakfast receives positive feedback, with a significant percentage of guests (64%) giving it positive reviews. The buffet breakfast is noted for its variety and delicious options, sometimes even featuring local street food like Jian Bing. Beersmith Gastropub, with its own brewery, is a popular spot for craft beers and impressive pub fare.

5. Service & Staff

The service and staff at JEN Beijing are highly praised for their helpfulness, friendliness, and professionalism. Guests report that staff go "above and beyond" to ensure a comfortable stay, with prompt room service and attentive concierges. Specific instances of excellent service include staff being patient in finding the best rooms and providing birthday surprises. The hotel supports popular languages such as English and Mandarin Chinese.

6. Location & Accessibility

JEN Beijing by Shangri-La boasts an "unbeatable" and "strategic" location in the heart of Beijing's Central Business District (CBD) and Guomao area. It offers direct access to the high-end China World Mall and the subway station from its basement, making it incredibly convenient for shopping, dining, entertainment, and exploring the city, especially during winter. Major attractions, shopping centers, and business districts are easily accessible. The hotel is approximately a 30-minute taxi or private car ride from Beijing Capital International Airport (PEK) and about 50 minutes from Beijing Daxing International Airport (PKX), depending on traffic. Nearby attractions also include the CCTV Headquarters and Silk Street Market.

7. Value & Pricing

While the average room price in Beijing is around $106, JEN Beijing by Shangri-La offers exceptional value for money, with average room prices around $227, or starting from approximately $129-$141 for a 1-night stay. Guests feel that despite its affordable rates compared to other luxury options, the hotel does not compromise on quality or comfort.

8. Common Complaints

While overall feedback is largely positive, some minor criticisms have been noted. One recurring issue mentioned is traffic congestion on nearby roads. Some guests have suggested improvements for complimentary snacks and fruit in rooms, noting that other hotels at a similar price point might offer drinks in the mini-bar. Additionally, one guest reported that while the hotel listed "guest laundry," it did not provide self-service washing machines and dryers as expected. Some standard rooms have been described as "not particularly inspiring" or "basic" by a guest, though this contrasts with other feedback highlighting spaciousness and views. Lastly, while breakfast is generally well-received, its 10:00 AM end time (even on weekends) was considered slightly early for leisure travelers by one reviewer.

Sources

1. michelin.com
2. thepeakmagazine.com.sg
3. travelandtourworld.com
4. shangri-la.com
5. michelin.com
6. remthailand.asia
7. chinadailyhk.com
8. paullotravel.com
9. thepeakmagazine.com.sg
10. shangri-la.com