Palihotel Hollywood

Palihotel Hollywood, a Michelin Key Selected property, offers a charming and spirited hideaway in the heart of Los Angeles. Guests consistently praise its boutique aesthetic, prime location, and exceptional service, though some minor drawbacks are occasionally noted.

Overall Rating & Sentiment

Palihotel Hollywood generally garners positive to excellent reviews, with an average "Good" rating of 7.8 on Booking.com based on over 800 reviews, and a "Very Good" 8.0 on Priceline based on 859 reviews. Many guests describe it as a "hidden gem," an "oasis in the city," and a "boutique, boujie hotel with an effortlessly cool vibe." The overall sentiment highlights a lively atmosphere blended with comfortable accommodations and attentive staff.

Key Highlights

Guests consistently laud the Palihotel Hollywood for several standout features:

• Design & Vibe: The hotel exudes an "old Hollywood glam" with an eclectic design sense, soft color palettes, and retro touches. Its aesthetic is often described as "stylish," "charming," and having a "great vibe." The property, a renovation of a 1958 motel, successfully blends modern boutique hotel elements with classic European inn charm.
• Location: Situated directly on Sunset Boulevard, the hotel boasts an excellent location for exploring Hollywood's main attractions. It's within walking distance to the Hollywood Walk of Fame, TCL Chinese Theatre, Hollywood Boulevard, and the Hollywood Roosevelt Hotel.
• Service & Staff: The staff receives widespread acclaim for being "incredibly kind," "friendly," "helpful," and "welcoming," often going above and beyond to ensure a pleasant stay.
• Amenities: The "eye-catching checkerboard pool deck" with its courtyard swimming pool is a major draw, described as "stunning" and a "lovely spot to soak up the morning sun." Benny's on the Blvd., the poolside restaurant and bar, is also a popular amenity.

Room Quality

Palihotel Hollywood offers 74 guest rooms and suites, including Queen, King, and expansive King Suites, with some rooms featuring balconies. The rooms are designed with custom furnishings, Bellino Fine Linens, marble bathrooms, and luxe amenities such as SMEG mini-fridges, Nespresso coffee machines, and Diptyque bath products. Guests frequently praise the beds for being "super comfortable."

A unique offering is the "Night Owl" room, which is extra cozy with windows facing an interior corridor rather than outside, ideal for those who prefer dark, quiet sleep. While many rooms are well-appointed, some guests have noted that certain rooms can feel "super small" with limited space to move around, and the placement of the bathroom sink in the bedroom instead of a separate bathroom area has been mentioned as an unusual layout.

Dining Experience

The hotel's primary dining venue is Benny's on the Blvd., an inviting indoor/outdoor café and bar located by the pool. It serves a California-centric breakfast and lunch menu, including Texas taqueria-inspired fare, and offers coffee, tropical cocktails, morning pastries, and afternoon snacks. In the evenings, Benny's transitions into a cocktail bar. Guests have complimented the food and drinks as being "well above what is expected." A coffee bar is also available in the lobby.

Service & Staff

The service at Palihotel Hollywood is consistently highlighted as a major strength. Guests report that the staff are "super helpful and friendly," "courteous," and "made us feel very welcome." Reviews often mention the team's hospitality and willingness to assist with various needs, including flight delays and luggage storage. Multilingual staff are also on hand, and concierge services are available 24/7.

Location & Accessibility

Palihotel Hollywood is strategically located at 7023 Sunset Boulevard, placing guests in the vibrant heart of Hollywood. Its central position allows for easy walking access to numerous iconic landmarks:

• Hollywood Walk of Fame (5-minute walk)
• Hollywood Boulevard (5-minute walk)
• TCL Chinese Theatre (7-minute walk)
• Hollywood Roosevelt Hotel (5-minute walk)
• Dolby Theater (8-minute walk)

Public transportation, specifically the Hollywood - Highland Station, is also just a 7-minute walk away. While ideal for Hollywood sightseeing, guests might still need a car to explore other parts of Los Angeles. The hotel offers accessibility features, including a wheelchair-accessible path of travel, concierge desk, restaurant, lounge, and elevator, as well as a pool lift and visual alarms in hallways. However, some guest feedback indicates that while the location is convenient, the immediate surrounding area can sometimes feel "sketchy."

Value & Pricing

While opinions on value can vary, many guests consider Palihotel Hollywood to offer good value for a boutique experience in a prime Hollywood location. Booking.com rates its "Value for money" at 7.6. Room prices can range, with recent bookings showing nightly rates from approximately $145-$346, depending on the room type and time of year. The inclusion of bespoke designs and thoughtful amenities for its price point is often appreciated.

Common Complaints

Despite its many positive aspects, some recurring criticisms have been noted:

• Room Size and Layout: A common complaint centers on some rooms being "super small," and the unconventional layout of having the bathroom sink within the main bedroom area.
• Noise: Several guests have reported issues with noise due to thin walls and floors, leading to disturbances from adjacent rooms or those above.
• Cleanliness Consistency: While many reviews praise cleanliness, some guests have experienced inconsistent housekeeping, with isolated reports of minor cleaning oversights like hair in the sink or stained carpets.
• Window Views: The "Night Owl" rooms, by design, do not have exterior windows, which can be a surprise to some guests expecting a traditional view. Other rooms have been noted to face an "empty wall."
• Parking: Parking can be challenging and costly ($40+tax per night for self-parking), with some guests finding it a "nightmare" due to busy surrounding businesses. There have also been instances of discrepancies regarding deposit and parking fee information.

Sources

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