Hotel Erwin Venice Beach
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Hotel Details
Location
Hotel Erwin Venice Beach · Los Angeles Area, United States
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Key Highlights
- ✓Exceptional Service: The staff's hospitality and attentiveness receive consistent praise.
Expert Review: Hotel Erwin Venice Beach
Hotel Erwin Venice Beach, a Michelin Key Selected property, offers a vibrant and unforgettable experience along the iconic California coastline, generally receiving positive feedback for its prime location and distinctive atmosphere.
1. Overall Rating & Sentiment
Hotel Erwin Venice Beach boasts an impressive overall rating, with guests consistently giving it high marks. Agoda.com reports an average of 8.2, while Booking.com shows a "Very Good" rating of 8.3 based on over a thousand reviews. Tablet Hotels also notes a strong guest feedback score of 18 out of 20. The general sentiment is highly positive, with many guests praising the hotel's location, exceptional staff, and the renowned rooftop experience.
2. Key Highlights
Guests consistently love Hotel Erwin for several standout features:
- Rooftop Bar & Views: The Kassi Venice Beach (formerly High Rooftop Lounge) is frequently cited as a major highlight, offering breathtaking panoramic views of the Pacific Ocean, Venice Beach, and the Los Angeles skyline. It's known for its vibrant atmosphere, cocktails, and Mediterranean-inspired menu.
- Location: The hotel's prime beachfront location, just steps from the Venice Beach Boardwalk, is a significant draw, allowing guests easy access to the beach and local attractions.
- Complimentary Amenities: Guests appreciate thoughtful additions such as complimentary towels, coolers, and bicycles for exploring the area.
- Exceptional Service: The staff's hospitality and attentiveness receive consistent praise.
- Design & Vibe: The hotel is noted for its bold design, boutique atmosphere, and unique Venice Beach "swag".
3. Room Quality
Hotel Erwin offers clean and comfortable rooms, many of which were renovated in 2017. Guests frequently commend the comfort of the beds and pillows, along with luxurious amenities like Byrd shower products, plush bathrobes, and high-quality linens. Rooms are generally well-appointed with 49" flat-screen HDTVs, iPod docking stations, work desks, and coffee/tea making facilities. Many rooms feature balconies, often with desirable ocean views and separate seating areas. Blackout curtains are also provided for a restful sleep. Some accessible rooms are available with specific features like roll-in showers and grab bars. However, some guests have reported inconsistencies, with a few reviews mentioning rooms as "old," "smelly," "unclean," or "outdated" with stained furniture.
4. Dining Experience
The dining experience at Hotel Erwin is a notable aspect of a stay:
- Kassi Venice Beach (Rooftop): This Mediterranean-inspired rooftop bar and restaurant is highly popular for its incredible views, vibrant cocktails, and a menu featuring sharable coastal flavors. Reservations are highly recommended, especially during prime evening hours, to secure a table.
- Barlo Kitchen + Bar: The hotel features an on-site restaurant, Barlo Kitchen, which serves breakfast and dinner, often praised for its "very good" or "above average" and fresh breakfast options. Complimentary buffet breakfast is typically offered daily.
- Pizza Girl: The hotel also hosts the first brick-and-mortar location of Pizza Girl, a popular viral pizza spot, offering California-style pies.
5. Service & Staff
The service and staff at Hotel Erwin consistently receive high praise from guests, with an impressive staff performance rating of 9.1. Reviewers frequently describe the team as "incredible," "helpful," "friendly," and providing "5 Star service". The dedicated staff are noted for going above and beyond to offer personalized service, ensuring guests feel valued and well-cared for during their stay.
6. Location & Accessibility
Hotel Erwin boasts an exceptional location directly on the Venice Beach Boardwalk, providing guests with immediate access to the beach, ocean, and the lively local culture. It's ideally situated for exploring eclectic shops, trendy eateries, museums, and art galleries along Abbot Kinney Boulevard, which is just steps away. Popular spots like Muscle Beach and the skatepark are also nearby. For broader exploration, Santa Monica and Marina del Rey are less than 1.2 miles away. Los Angeles International Airport (LAX) is conveniently located about 5 miles from the hotel. The hotel offers complimentary bike usage, making it easy to cycle along the oceanfront paths. Hotel Erwin is also committed to accessibility, offering wheelchair-accessible public entrances, registration areas, elevators, and guest rooms with specific mobility features.
7. Value & Pricing
Hotel Erwin Venice Beach is generally considered a premium choice, with average room prices ranging from $301 to $350. While some guests commend its exceptional value for the experience offered, others have found it to be "very overpriced" considering some amenities and breakfast options. The cost for valet parking is an additional and significant expense, typically around $60.50 plus tax per night, which includes in/out privileges. Prices can fluctuate, with the cheapest deals often found in June and November, and July being the most expensive month to stay.
8. Common Complaints
While overall reviews are positive, some recurring criticisms include:
- Noise Levels: The vibrant atmosphere, particularly from the popular rooftop bar and surrounding Venice Beach activity, can lead to noise complaints, especially in rooms below or near the lounge.
- Inconsistent Room Quality: Despite general praise for cleanliness and comfort, some guests have reported issues with rooms feeling "old," "smelly," "unclean," or having outdated furniture, which can be a significant detractor.
- Pricing & Value Perception: While many appreciate the hotel, some guests feel the pricing is high for the overall offering, particularly when considering the perceived basic amenities or limited breakfast options.
- Parking Costs: The expensive valet parking fee ($60.50 + tax per night) is a common point of contention, with some guests noting that it is not always clearly advertised prior to arrival.
- Small Bathrooms: A few reviews mentioned that while suites might be spacious, the accompanying bathrooms could be surprisingly small.
Sources
Points to Consider
- •While overall reviews are positive, some recurring criticisms include:
- •Noise Levels: The vibrant atmosphere, particularly from the popular rooftop bar and surrounding Venice Beach activity, can lead to noise complaints, especially in rooms below or near the lounge.
Google Reviews
2,220 reviews
Recent Guest Reviews
Wally Moran
Great stay right in the heart of the action! Steps to the beach and plenty to do in the immediate vicinity. Rooms are clean and modern have plenty of character. The staff is amazing--warm, welcoming and Incredibly helpful-- shoutouts to Noe and Frank who made my stay even more amazing. Head up to the roof at sunset to Kassi, incredible food and cocktails. They also have a Pizza Girl at the hotel t...
Response from the owner
Dear Wally,<br>Thank you for sharing such a fantastic review. We’re thrilled to hear you enjoyed your stay in the heart of Venice Beach and appreciated our location, clean and modern rooms, and the ch...
William Wong
I wished I read the reviews here before I book, so here you go another review. Noise! Noise! If you stay on the north side of the property, that’s facing all the bars and restaurants, which blasted their music until 1:30 AM. After all the reviews, the hotel has not learned to put noise isolating glass screen doors. You can call 877-ASK-LAPD to complain the noise. For your entertainment, the video...
Response from the owner
Thank you for your feedback. We’re sorry to hear that noise and room placement impacted your stay. While Venice Beach’s surrounding nightlife can be lively, we understand how disruptive this can be an...
Katie Vinther
Pros & Cons Pros- the hotel is nice, the staff is nice the room was comfortable, a short walk to the beach & boardwalk. Beautiful sunset! Cons- the boardwalk is super loud at night and it's very hard to get any sleep. There is a parking lot right behind the beach view rooms and people park there to party. I wouldn't stay in an ocean view room again.
Response from the owner
Dear Katie,<br>Thank you for sharing your feedback. We’re glad to hear you enjoyed the hotel, your room, and our team, as well as the short walk to the beach and the beautiful sunsets. We truly apprec...
Ryan Speck
I am mainly writing this review to thank a breakfast server (Maleek)! This was our first time traveling as new parents with a young infant. Every morning Maleek was so friendly to us, making sure we had a table, very attentive when needed and overall just a very friendly and helpful person! Thank you so much Maleek! Your phenomenal service made our trip that much better! Since I am writing this r...
Response from the owner
Dear Ryan, <br><br>Thank you for your kind review, and congratulations on your first trip as new parents! We’re so glad Maleek made your mornings special with his friendly and attentive service, I’ll ...
Adam Fischer
I’m extremely disappointed with my experience at Hotel Irwin. When I booked my stay, the top Google search result looked exactly like Hotel Irwin’s official website — but it turned out to be a third-party booking site. The way the site is presented makes it very easy to believe you’re booking directly with the hotel. When I later needed to update my reservation, the staff were not just unhelpful ...
Response from the owner
Dear Adam,<br><br>Thank you for taking the time to share your experience, and I’m truly sorry for the frustration and disrespect you felt during your stay. What you described is not the level of servi...
Mindy Ruiz Gallagher
Great stay with one of the best included hotel breakfasts I've ever had. If you're planning to spend time in Venice beach, you just can't beat this location. You can walk everywhere. There are lots of eateries and things to do walking distance. The rooftop lounge is stunning and seating space is plentiful. It's the perfect spot to watch the sunset over Venice Beach. The room was well equipped and ...
Response from the owner
Dear Mindy,<br>Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed your stay from our rooftop views and delici...
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