Modernhaus Soho

Modernhaus SoHo, a Michelin Key Selected property in New York City, generally receives positive feedback for its stylish design, prime location, and excellent amenities, though some guests have noted areas for improvement.

1. Overall Rating & Sentiment

The overall sentiment for Modernhaus SoHo is largely positive, with guests frequently praising its location, helpful staff, and impressive design. While there are some recurring criticisms, many consider it a compelling upscale hotel with a distinct downtown vibe. The hotel is often described as chic, modern, and cozy.

2. Key Highlights

Guests consistently highlight several key aspects of Modernhaus SoHo. Its excellent SoHo location, offering easy access to subway lines and nearby attractions, is a major draw. The design, featuring Bauhaus-style aesthetics and museum-worthy artwork from co-owner Jack J Sitt's personal collection, including pieces by Kaws, George Condo, and Harland Miller, is also frequently lauded. The rooftop pool and bar, Jimmy, is another significant highlight, celebrated for its spectacular city views, vibrant atmosphere, and excellent cocktails. Many appreciate the hotel's outdoor spaces, including a garden terrace.

3. Room Quality

Rooms at Modernhaus SoHo are often described as spacious by New York standards and provide sublime skyline views from every room, which many guests find amazing and a major selling point. The beds are consistently praised for their comfort, often featuring Frette sheets. Bathrooms are well-appointed, often featuring rain showers, good lighting, warm floors, and luxurious Le Labo or Santal 33 toiletries. A distinctive design element in some rooms is a glass-walled bathroom that can be privatized with a "Bond-like" drop-down blind, allowing for city views while showering. Rooms also include amenities such as Nespresso machines, mini-fridges, and numerous plug sockets, including USB ports. State-of-the-art soundproofing ensures peace despite the bustling city environment.

4. Dining Experience

Modernhaus SoHo offers several distinct dining experiences. Veranda, now known as Twenty Three Grand, is the hotel's main restaurant, featuring a spacious, greenhouse-like dining room with a retractable roof and outdoor space. The menu is designed to impress, with options ranging from veg-friendly dishes to larger plates like New York strip steak. Jumpin' Jacks serves as a cafe and coffee area by day, transitioning into a cocktail and candled affair by night, offering a more relaxed evening option. Breakfast, particularly for those booking through certain channels, is often described as wonderful, great, and top-notch. The rooftop bar, Jimmy, is renowned for its bracing cocktails and a lively scene, featuring a pool and fireplace.

5. Service & Staff

The staff at Modernhaus SoHo generally receives high praise for their friendliness, helpfulness, and attentiveness. Guests have noted that front desk staff can feel more like "old-school Upper West Side condo doormen," creating a sense of ease and familiarity. Text messages from the front desk checking on guest comfort are also appreciated. Some reviews, however, mention occasional dissatisfaction with service quality in certain areas.

6. Location & Accessibility

The hotel's location in SoHo, at the corner of Grand and Sixth, is consistently highlighted as excellent. It provides easy access to the vibrant neighborhood's shopping, restaurants, and nightlife. Public transportation is highly accessible, with Canal St. subway stations (W. Broadway and Varick St.) just a two-minute walk away. The hotel is also within walking distance of New York University and areas like Tribeca. While the SoHo area is bustling and safe, some guests note that Canal Street can feel "iffy" and the streets in SoHo can be a bit more "rough-and-ready" after a weekend night compared to Midtown.

7. Value & Pricing

While specific price ranges are not consistently provided in guest reviews, the hotel is generally considered a luxurious property. Some guests have expressed dissatisfaction with the value for money, while others mention it as a "reasonably affordable price point for New York." Complimentary upgrades have left some guests feeling blown away by the room and views, enhancing their perceived value.

8. Common Complaints

Despite the many positives, some common criticisms emerge from guest feedback. These include occasional dissatisfaction with service quality and room size, which some find small for two people when factoring in luggage, though still spacious by New York standards. Other complaints mention noise in certain areas, particularly from rooms located below the rooftop bar, and issues with cleanliness. Wi-Fi reliability has been cited as an issue, with some guests experiencing it flickering out of range. Additionally, some guests note a lack of shelves and drawers for longer stays and limited tea-making facilities for non-coffee drinkers. The gym, while state-of-the-art and offering amazing views, was mentioned as potentially missing some space and equipment by one guest. Poor lighting in rooms was also noted by a guest.

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