Mitsui Garden Hotel Ginza Premier
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Hotel Details
Location
Mitsui Garden Hotel Ginza Premier · Tokyo, Japan
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Key Highlights
- ✓The hotel boasts an "exceptional" and "prime" location in Tokyo's Ginza district, known for its upscale shopping, dining, and entertainment.
Expert Review: Mitsui Garden Hotel Ginza Premier
Mitsui Garden Hotel Ginza Premier: A Michelin Key Selected Stay in Tokyo
The Mitsui Garden Hotel Ginza Premier in Tokyo stands out as a highly-regarded, Michelin Key Selected property, frequently praised for its exceptional service, prime location, and stunning city views. Guests consistently commend its blend of modern luxury and traditional Japanese hospitality, making it a memorable choice for both leisure and business travelers.
1. Overall Rating & Sentiment
The general consensus for Mitsui Garden Hotel Ginza Premier is overwhelmingly positive, with high ratings across various booking platforms. Guests frequently describe their stays as "exceptional," "memorable," and offering "great value". The hotel is particularly celebrated for its attentive staff, cleanliness, and facilities, which contribute to a luxurious and comfortable experience in the heart of Tokyo. Its recognition as a Michelin Key Selected hotel further solidifies its reputation for quality and distinction.
2. Key Highlights
Guests consistently love several aspects of the Mitsui Garden Hotel Ginza Premier:
- Breathtaking Views: The hotel's elevated position, with its lobby on the 16th floor and rooms extending to the 25th floor, offers panoramic vistas of Tokyo, including landmarks like the Tokyo Tower, Rainbow Bridge, and Tokyo Skytree. Some rooms even boast city views from the bathroom.
- Exceptional Service: The staff receives rave reviews for being professional, attentive, courteous, and helpful, often going "above and beyond" to ensure guest satisfaction. Multilingual assistance is also available.
- Prime Location: Nestled in the vibrant Ginza district, the hotel provides easy access to upscale shopping, dining, and cultural attractions.
- Modern Design & Cleanliness: The hotel features a sleek, modern design with stylish decor and is consistently lauded for its immaculate cleanliness.
3. Room Quality
The rooms at Mitsui Garden Hotel Ginza Premier are thoughtfully designed, blending contemporary aesthetics with subtle nods to Japanese heritage. They offer a cozy and relaxing atmosphere with modern amenities and stylish decor. While rooms are generally described as "small" by Western standards, they are considered "more generous than the typical hotel" in Tokyo.
Key features include:
- Views: Large windows in every guest room offer impressive city views, with some deluxe rooms featuring panoramic views directly from the bathroom.
- Comfort: Rooms are equipped with plush bedding, comfortable Serta mattresses (with more comfortable options on higher floors), and "Lofty" brand pillows.
- Amenities: Standard amenities include flat-screen TVs, mini-fridges, air purifiers/humidifiers, free Wi-Fi, and well-appointed private bathrooms with luxurious toiletries, electronic bidets, and complimentary slippers. Some rooms also include espresso machines and wine glasses.
- Design: Rooms feature minimalist styles with earth-tone interiors, gray patterned carpets, white linens, and plum draperies.
4. Dining Experience
The hotel offers a delightful dining experience, primarily at its rooftop restaurant, RISTORANTE E'VOLTA -il cielo- (also referred to as "Sky"), located on the 16th floor.
- Breakfast: The breakfast buffet is highly praised, offering a wide selection of Japanese and Western dishes, including vegetarian options. Guests can enjoy freshly baked whole-wheat galettes, crepes, juicy grilled dishes (like Ibaraki-brand Mimei pork), pancakes, and a variety of breads. Some reviews highlight the "best breakfast buffet ever".
- Lunch & Dinner: The restaurant serves an Italian menu for dinner, with courses crafted from seasonal ingredients. A pre-set lunch course and afternoon tea are also available.
- Karin Lounge and Bar: Also on the 16th floor, this cool and stylish bar, featuring a counter hewn from a single piece of 600-year-old Karin tree wood, offers drinks and light refreshments with stunning city views.
5. Service & Staff
The service at Mitsui Garden Hotel Ginza Premier consistently receives excellent feedback, with a staff performance rating of 9.1. Guests frequently use words like "brilliant," "attentive," "professional," "helpful," "polite," and "welcoming" to describe the hotel's team. The staff is noted for their dedication to guest satisfaction, from warm welcomes at check-in to providing helpful recommendations and assistance with reservations and transportation. Multilingual assistance is available to ensure clear communication.
6. Location & Accessibility
The hotel boasts an "exceptional" and "prime" location in Tokyo's Ginza district, known for its upscale shopping, dining, and entertainment.
- Nearby Attractions: It's steps away from iconic landmarks such as the Kabuki-za Theatre, Tsukiji Outer Market, and offers easy access to the Ginza shopping area. Attractions like Roppongi and Odaiba are also easily accessible, and the vibrant Harajuku district is a short drive away.
- Transportation: The hotel is highly accessible by public transport:
- 4 minutes walk from Exit 1 of Shimbashi Station (Tokyo Metro Ginza Line).
- 5 minutes walk from Exit A1 of Higashi Ginza Station (Tokyo Metro Hibiya Line).
- 10 minutes walk from Exit A3 of Ginza Station (Tokyo Metro Ginza Line).
- 5 minutes walk from the Ginza Exit of JR Shimbashi Station.
- Direct bus services are available between Ginza and Shimbashi.
- Airport Access:
- From Narita Airport: Approximately 110 minutes by Limousine Bus (stops at the hotel) or about 70 minutes by Narita Express to JR Shimbashi Station.
- From Haneda Airport: About 25 minutes by car or 30 minutes by Keihin Express Line to JR Shimbashi Station.
7. Value & Pricing
Mitsui Garden Hotel Ginza Premier is considered to offer "exceptional value for money" in the heart of Tokyo. While Ginza hotel rates have been rising, the Premier offers a luxurious experience without necessarily "breaking the bank". Average room prices have been around $260, with past monthly averages at approximately 32,700 JPY (around $220-230 USD). Cheaper deals can sometimes be found starting from around $112-$125, depending on the season and booking factors.
8. Common Complaints
While overwhelmingly positive, some recurring points of criticism or consideration include:
- Room Size: Despite being considered more spacious than typical Tokyo hotels, some guests still find the rooms to be on the smaller side, especially for two people, with limited space between the bed and desk.
- No Fitness Center: The hotel does not have a fitness center.
- Cleaning Frequency: Some guests have noted that daily room cleaning is not automatic and must be requested, which can be unexpected for a hotel of this caliber.
- Older Room Aesthetics: One Reddit user in 2025 expressed concern that the Ginza Premier's rooms might appear "older/more run down" compared to newer Mitsui Garden properties in other Tokyo locations, though other recent reviews praise the modern decor.
- Breakfast Not Always Included: Breakfast is not always included in all room rates.
Sources
- agoda.com
- booking.com
- booking.com
- michelin.com
- oreateai.com
- gardenhotels.co.jp
- oyster.com
- hotels.com
- hotelsoftokyo.com
- intokyohotels.com
- gardenhotels.co.jp
- gardenhotels.co.jp
- tabelog.com
- mitsuifudosan-hotelmanagement.com
- rome2rio.com
- gardenhotels.co.jp
- youtube.com
- kayak.com
- hotelscombined.com
- youtube.com
- reddit.com
Points to Consider
- •While overwhelmingly positive, some recurring points of criticism or consideration include:
Google Reviews
2,677 reviews
Recent Guest Reviews
Edwin Ho
Overall a solid hotel in a good location (depending on your priorities - close to the train/metro/NRT bus and a 24h Donki, but farther than other hotels from the central areas of Ginza or Tokyo station/Nihombashi). Rooms are clean and sized as expected for Tokyo but the bathrooms could use an update and there was a slight odor to the room. Bed and bedding were comfortable and the room was easily c...
Response from the owner
Thank you for staying at Mitsui Garden Hotel Ginza Premier. We also appreciate you taking the time to share your feedback. We will continue striving to be a hotel that provides greater satisfaction to...
Ronald West
I don’t write many hotel reviews, but this one is worth sharing. I accidentally booked a smoking room, and the staff moved me to a non-smoking room immediately and without complication—an early indication of how smoothly the hotel operates. The views from both the lobby and my room were striking and became something I looked forward to each day. The lobby experience stood out in particular: subt...
Response from the owner
Thank you for staying at Mitsui Garden Hotel Ginza Premier. <br>We also appreciate you sharing your feedback.<br>How have you been feeling since then? We hope you are recovering.<br>We are glad that o...
Jessica Ca
I would not recommend staying here. It was 53°F outside, yet the room was extremely hot with the AC set to 68°F. The hotel requires you to leave a vent near the window cracked open, which lets in constant noise from passing cars — and even then, the room still felt uncomfortably warm. We were initially given a smoking room (despite not requesting one) and had to switch to a non-smoking room the ...
Response from the owner
<br>Thank you for staying at Mitsui Garden Hotel Ginza Premier. We also appreciate you sharing your feedback.<br>However, we regret that we were unable to provide you with a satisfactory stay.<br>Rega...
C K
Overall, hotel staff and service were were lovely. Location was all right, but not close enough to a major station for my liking. Deluxe rooms were spacious and comfortable. However we had major issues with the hotel room AC. Both rooms we stayed in were far too warm, notably at least 10 degrees Fahrenheit warmer than the hallway. It made the rooms incredibly uncomfortable.
Jan Baker
The view from our room was fabulous, and the staff were very nice. The location was okay, but not on the direct train line from the main Tokyo station. However, the carpets in the hallways and in the room looked quite unclean and everything smelled of cigarette smoke (we were on a non-smoking floor). The room itself, aside from the carpet, was smaller than I was expecting for the level of hotel...
Response from the owner
We sincerely thank you for choosing Mitsui Garden Hotel Ginza Premier from among the many hotels. We also extend our gratitude for taking the time to share your feedback.<br>We sincerely apologize for...
Tuco Salamanca
Great location, decently sized room, great views from the lobby and decent amenities. However, the service and politeness levels varied from staff to staff. I would like to give a special shout out to Miss Yukari Hashimoto and Mr Abe who went above and beyond to make our stay as enjoyable as possible.
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