Martis Palace Hotel Rome
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Hotel Details
Location
Rome
Italy, Europe
Brand
Ace Hotel
Hotel Group
Ace
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Expert Review: Martis Palace Hotel Rome
Martis Palace Hotel Rome, a Michelin Key Selected property, consistently earns high praise for its exceptional service, prime location, and elegant ambiance, making it a standout choice for travelers seeking a luxurious stay in the Eternal City.
1. Overall Rating & Sentiment
The overall sentiment for Martis Palace Hotel Rome is overwhelmingly positive, with guests frequently describing their stays as "excellent," "perfect," "amazing," and "exceptional." Review scores often reach 9.0 and 10.0 out of 10 across various booking platforms, reflecting a highly satisfied clientele.
2. Key Highlights
Guests consistently rave about several key aspects of Martis Palace Hotel. The location near Piazza Navona is frequently cited as "perfect" and "central," allowing easy walking access to Rome's major attractions. The service and staff receive glowing reviews for their friendliness, helpfulness, and attentiveness. The breakfast experience is a significant highlight, noted for its excellent quality and variety, often featuring a dedicated barista. Finally, the rooftop terrace and bar offer breathtaking 360-degree views of Rome's historic center and monuments, providing a chic space for relaxation and cocktails. The hotel's elegant design, blending contemporary and classic styles, also contributes to its appeal.
3. Room Quality
Rooms at Martis Palace Hotel are described as clean, comfortable, and beautifully designed, balancing modern comforts with classic Roman elegance. While some European rooms may be smaller than those in the US, guests generally find them spacious. Key features include memory foam beds with Frette Italian sheets and down comforters, ensuring a restful sleep. Rooms are soundproofed, equipped with 42-45 inch flat-screen TVs, minibars, electric kettles, and free Wi-Fi. Bathrooms are sleek and attractive, featuring large walk-in rainfall showers, bidets, heated towel racks, bathrobes, slippers, and Malin+Goetz toiletries.
4. Dining Experience
The breakfast buffet is a consistent highlight, praised for being "excellent," "varied," "delicious," and "well-presented." It typically includes a selection of pastries, cakes, fresh fruit, cured salmon, and eggs. A notable feature is the presence of an expert barista who prepares made-to-order coffee, including top-notch cappuccinos. The hotel also boasts a restaurant that serves classic Roman cuisine, and a cafe/snack bar. The rooftop bar offers delicious cocktails and appetizers, with options also designed for children.
5. Service & Staff
The service at Martis Palace Hotel is a significant point of distinction, with staff frequently described as "exceptional," "incredible," "super nice," "welcoming," "friendly," "helpful," and "attentive." Guests often highlight instances of personalized and proactive service, such as staff anticipating arrivals, greeting guests by name, and preparing breakfast to-go for early departures.
6. Location & Accessibility
The hotel's location is considered superb, situated in the heart of Rome's Navona district, just a few steps (about 164 feet) from Piazza Navona. This central position allows guests to easily walk to iconic landmarks such as the Pantheon, Campo de' Fiori, Spanish Steps, Colosseum, and Trastevere. Public transportation, including tram stations, is also conveniently located within a short walk.
7. Value & Pricing
Martis Palace Hotel is recognized as an upscale property, and its rates are described as "pricey" or a "bit of a spend." However, many guests feel the experience is "worth it" given the excellent location, service, and amenities. Some reviews indicate that pricing can be comparable to international 5-star chains, leading a few guests to perceive it as "massively overpriced" for what they considered a smaller, local establishment. Typical nightly prices can vary widely based on room type and season, ranging from approximately $269 to over $1000. Private parking is available nearby for a fee of EUR 70 per day.
8. Common Complaints
While overwhelmingly positive, some recurring criticisms include:
- Lackluster Window Views: A few rooms are noted to have less impressive window views.
- Street Noise: Despite soundproofed rooms, some guests occasionally mention issues with street noise.
- Rooftop Terrace Accessibility: There are occasional comments that the rooftop terrace or bar may be "always closed" or "not used much."
- Perceived Overpricing: A small number of guests felt the hotel was "massively overpriced" given its amenities and size, comparing its rates to larger international 5-star chains.
- No On-site Fitness Center: The hotel itself lacks a dedicated fitness center, though guests can access a spa (Hotel Lunetta SPA) at a sister property a short walk away.
- Tricky Entrance: One review mentioned a "tricky entrance" with stairs, which could be inconvenient for guests with heavy luggage without a ramp.
As a Michelin Key Selected property, Martis Palace Hotel Rome is recognized by the Michelin Guide for its refined and spacious rooms within an elegant Renaissance palace, offering a balanced blend of contemporary design and classic style. Rome was home to 19 Michelin Key hotels in 2025.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring criticisms include:
- •Street Noise**: Despite soundproofed rooms, some guests occasionally mention issues with street noise.
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