Margaux

Hôtel Margaux in Épernay, a Michelin Key Selected property, consistently receives high praise from guests for its elegant design, exceptional service, and prime location in the heart of the Champagne region.

1. Overall Rating & Sentiment

Hôtel Margaux enjoys an overwhelmingly positive consensus, with guests consistently rating it highly. It holds a "Wonderful" rating of 9.1 out of 10 based on numerous reviews, and a 9.5/10 score on Trip.com, indicating an outstanding blend of quality and value. The sentiment is one of delight and satisfaction, with many describing it as a top-class boutique hotel.

2. Key Highlights

Guests frequently laud the hotel's:

• Design & Ambiance: The hotel boasts a beautiful and modern design, with exceptional attention to detail that creates a chic and comfortable atmosphere. Interiors feature inviting oak accents, soft lighting, and a layout prioritizing guest comfort.
• Location: Its central location in Épernay is a major draw, offering perfect accessibility to the city's attractions.
• Amenities: Highlights include a small spa with a free sauna, a sun terrace, a garden, an easygoing bar, and functional USB-C charging points in rooms.
• Service: The staff consistently receives accolades for being extremely friendly, wonderful, and genuinely invested in providing a top-tier experience.

3. Room Quality

The 27 rooms and suites at Hôtel Margaux are described as new, clean, spacious, and designed for optimum comfort. They blend moldings, refined fabrics, and oak-colored wood, creating a timeless and elegant allure. Each room is equipped with modern amenities such as comfortable king-size beds, air conditioning, private bathrooms, free WiFi, flat-screen TVs, work desks, and tea/coffee makers, including espresso machines. Guests particularly appreciate the comfortable beds and excellent showers, with walk-in showers being standard and some rooms offering bathtubs. Family Suites are available, capable of accommodating up to six people.

4. Dining Experience

The breakfast at Hôtel Margaux is a significant highlight for many guests. It is consistently described as "outstanding" and "very good," featuring excellent dairy products like plain yogurt and butter, quality rye bread, and delicious blueberry preserve. Breakfast can be enjoyed in the dining room or, weather permitting, on the garden terrace. The hotel also features a bar with a warm and intimate ambiance, perfect for unwinding after a day of exploring.

5. Service & Staff

The hospitality at Hôtel Margaux is a standout feature. Guests frequently commend the staff for being "extremely friendly," "wonderful," "attentive," and "very helpful". The Michelin Guide notes that the team is present, welcoming, and genuinely invested in what they have created, reflecting the hotel's origins as a family-built project. The owner's daughter, Margaux, after whom the hotel is named, is also part of the dedicated team.

6. Location & Accessibility

Hôtel Margaux boasts an exceptional downtown location in Épernay, offering guests privileged access to the heart of the Champagne region. It is ideally situated within a 4-minute walk from the Epernay Train Station, making it easily accessible via public transport. Its central position allows for easy exploration of Épernay's famous Avenue de Champagne, prestigious champagne houses, and various local cultural attractions on foot. Guests can also readily access picturesque vineyards and charming nearby villages like Ay.

7. Value & Pricing

Guests generally consider Hôtel Margaux to offer good value for money, reflected in its 8.7 rating for value on Booking.com and overall high scores. Prices vary depending on dates and room types. As of early 2026, single rooms typically range from €145 to €165, while Junior Suites are priced between €410 and €430.

8. Common Complaints

Based on available guest reviews, there are no significant or recurring common complaints about Hôtel Margaux in Épernay. The feedback is overwhelmingly positive, focusing on the hotel's strengths in design, service, and location.

Sources

1. booking.com
2. trip.com
3. michelin.com
4. hotelmargaux.fr
5. hotelmargaux.fr
6. hotelmargaux.fr
7. hotelmargaux.fr
8. epernay-tourisme.com