Beaumanoir

Beaumanoir, a Michelin Key Selected property in Biarritz, France, consistently garners exceptional praise from guests, establishing itself as a pinnacle of luxury and hospitality in the region.

Overall Rating & Sentiment

The general consensus among guests for Beaumanoir is overwhelmingly positive, with numerous reviews describing it as "absolutely amazing" and "the nicest hotel we've ever stayed in." Guests frequently use terms like "outstanding," "definite gem," "luxury," and "superb attention to detail" to characterize their experience. The hotel boasts impressive guest review scores, including 9.7 for facilities, 9.8 for staff, and a perfect 10 for breakfast.

Key Highlights

Guests consistently laud Beaumanoir for its exceptional service, tranquil location, exquisite design, and comprehensive amenities.

• Service: The "personalized and attentive welcome" is frequently highlighted, with staff dedicated to making each stay unforgettable. A dedicated butler is available to cater to requests, and a concierge assists with organizing outings and activities.
• Location: Situated on the quiet side of Biarritz, the hotel is a peaceful haven, yet only a 20-minute walk or a few minutes' drive from the city center and the Grande Plage. It resides in the leafy Parc d'Hiver, offering a serene escape.
• Design: The hotel is a beautifully restored 19th-century manor house, blending traditional charm with modern comforts and a neo-baroque aesthetic. Guests appreciate the "unique charm" and "beautiful decor."
• Amenities: Beaumanoir offers a heated 25-meter outdoor pool, lush gardens, free Wi-Fi, and complimentary private parking with valet service. Additional luxuries include spa services (massages, facials, body treatments), a sophisticated Champagne lounge bar, and a "chic snacking" menu. A Rolls Royce transfer service to and from Biarritz airport is also available for an extra charge.

Room Quality

The rooms at Beaumanoir are described as "spacious, elegant, and decorated with special care, combining comfort and refinement in a soothing setting." Guests frequently mention the rooms as "beautiful, large, comfortable, and quiet." Each room is equipped with a king-sized bed, modern electronics, an iPod dock, a flat-screen TV, and a minibar fridge. The luxurious marble bathrooms feature deep soaking bathtubs and rain showers, complemented by Bulgari products, Egyptian cotton sheets, and Tempur-Pedic mattresses to ensure a restful experience. Suites and apartments also offer separate living areas for enhanced privacy.

Dining Experience

The dining experience, particularly breakfast, receives high praise.

• Breakfast: Guests rate the breakfast with a perfect score of 10. It is described as "superb" and "tasty," served in an "absolutely stunning" dining room featuring a grand 10-meter (or 30-meter, according to one source) marble table. On sunny days, guests can enjoy regional products in the lush park setting. Options include Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, and American choices, available for €29 per person.
• Other Dining: A "chic snacking" menu with Basque flavors is offered throughout the day. The "Esprit Dom Pérignon" bar provides an intimate setting with an extensive selection of over fifty champagne references. The BISTROT BASQUE restaurant serves Basque cuisine for lunch and dinner, with garden views.

Service & Staff

The service and staff at Beaumanoir are consistently highlighted as a major asset. Guests report "staff, hospitality and general atmosphere all outstanding." The team is described as "personalized and attentive," "beyond excellent," "polite," "enormously helpful & warm," and "friendly and efficient." The availability of a butler and concierge service ensures that guest needs are promptly and expertly met. Multilingual staff are also available to assist guests.

Location & Accessibility

Beaumanoir is located at 10 avenue de Tamames, within the quiet Parc d'Hiver district of Biarritz. While offering tranquility, it remains highly accessible, being only a 20-minute walk from the Biarritz city center and Grande Plage, and "just minutes" by car. The hotel provides complimentary private parking and valet service, and an airport shuttle (for a fee) is available from 10 AM to 10 PM. Nearby attractions include the Stade d'Aguilera (0.7 km) and various cultural sites.

Value & Pricing

Beaumanoir is unequivocally positioned as a luxury 5-star establishment, with guests consistently feeling that the lavish experience justifies the cost. While specific pricing varies by room type and season, rates can start from approximately €183 or €496. The extensive range of services, high-quality amenities, and personalized attention contribute to its perceived excellent value as a "definite gem."

Common Complaints

Based on available guest reviews and descriptions, there are no recurring significant complaints or criticisms leveled against Beaumanoir. The feedback is overwhelmingly positive, focusing on the exceptional quality of the hotel. A minor point noted is that upper floors are only accessible by stairs in some areas, but this is not typically cited as a complaint. It's also worth noting the hotel operates seasonally, from early April through mid-November.

Sources

1. booking.com
2. booking.com
3. hotels-biarritz.com
4. michelin.com
5. biarritzhotels24.com
6. h-rez.com
7. biarritzhotels.net
8. hotels.com
9. booking.com