Luxembourg Marriott Hotel Alfa
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Hotel Details
Location
Luxembourg City
Luxembourg, Europe
Brand
Marriott
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Key Highlights
- ✓Service & Staff:** The staff are frequently cited as exceptionally friendly, helpful, attentive, and genuinely welcoming.
- ✓Location:** Its prime position directly across from Luxembourg's central train station and a tram stop is a major highlight, offering excellent accessibility.
Expert Review: Luxembourg Marriott Hotel Alfa
Luxembourg Marriott Hotel Alfa: A Comprehensive Review of a Michelin Key Selected Property
The Luxembourg Marriott Hotel Alfa consistently receives high praise, marking it as a standout choice for travelers seeking a luxurious and convenient stay in Luxembourg City. As a Michelin Key Selected property, it is recognized for its exceptional quality and experience.
1. Overall Rating & Sentiment
The general consensus for the Luxembourg Marriott Hotel Alfa is overwhelmingly positive, with an average overall rating of 4.4 out of 5. Guests frequently describe their stays as "fabulous" and "highly recommended." The hotel is lauded as a calm, elegant oasis, even amidst ongoing renovations in the surrounding area.
2. Key Highlights
Guests consistently rave about several aspects of the hotel:
- Service & Staff: The staff are frequently cited as exceptionally friendly, helpful, attentive, and genuinely welcoming.
- Location: Its prime position directly across from Luxembourg's central train station and a tram stop is a major highlight, offering excellent accessibility.
- Design & Ambiance: The hotel, housed in a beautifully renovated Art Deco landmark from 1930, blends historical grandeur with contemporary luxury. Deep blue tones and gold details contribute to a calming and elegant atmosphere.
- Amenities: The M Club executive lounge, fitness center, and delicious breakfast are highly valued. The complimentary public transport in Luxembourg, easily accessible from the hotel, is also a significant perk.
3. Room Quality
Rooms at the Luxembourg Marriott Hotel Alfa are consistently described as clean, comfortable, and well-equipped with modern amenities. Many guests find the rooms, especially the Junior and Family Suites, to be incredibly spacious, even by international standards, offering ample room for families. The design is elegant and modern, featuring Art Deco touches, thoughtful lighting, wooden floors, rugs, and often a desk. Beds are generally very comfortable, and bathrooms are large and well-laid out, often including both handheld and rainfall shower options. Premium bedding and a pillow menu are available for enhanced comfort. Each room also includes a laptop-sized safe, complimentary Wi-Fi, a flat-screen TV with satellite channels, a mini-bar, and coffee/tea facilities.
4. Dining Experience
The hotel's main restaurant, Brasserie Alfa, offers a refined yet welcoming dining experience focusing on Luxembourgish and French cuisine in a blend of traditional and modern ambiance. Signature dishes include homemade pâté en croûte and confit de canard.
The buffet breakfast at Brasserie Alfa is a significant highlight, described as abundant, varied, and delicious, featuring fresh pastries, fruits, and hot dishes, with many kid-friendly options. Guests appreciate the fresh ingredients and the quiet, relaxing atmosphere of the dining area.
For those with M Club access, the private M Club Lounge offers drinks and light snacks throughout the day, with more substantial evening cocktails and snacks that can sometimes serve as a light dinner.
5. Service & Staff
The service at Luxembourg Marriott Hotel Alfa is consistently rated as excellent, with a high average rating of 4.6 out of 5. Guests frequently commend the staff for being "uniformly friendly, helpful and anxious to please." From reception to concierge, wait staff, and housekeeping, the team is noted for going "above and beyond" to ensure a memorable stay, providing local knowledge and genuine care. A warm welcome, sometimes including sweet cakes and a handwritten letter, adds a personal touch.
6. Location & Accessibility
The hotel boasts an "amazing location" directly opposite Luxembourg's main train station and a tram stop, offering unparalleled accessibility. This makes it an ideal base for exploring the city and beyond, with excellent and free public transport links. While the area around the station is undergoing extensive rejuvenation, and some perceive it as less ideal for vacationers due to limited non-fast food restaurants nearby, the city center and attractions like the Old Town are easily reachable by foot (a little walk up the hill) or a short, free tram ride. Luxembourg Airport is approximately 23 minutes away by tram.
7. Value & Pricing
The Luxembourg Marriott Hotel Alfa is considered to offer good value for the quality and service provided, particularly in a city known for being expensive. Prices can vary, with weekend stays in mid-August starting around €200 per night. However, for midweek stays, especially during peak business travel season from September, prices can increase sharply, exceeding €400 per night. Guests have also found excellent value through cash + points bookings, with some paying around €90 + 20,000 points per night.
8. Common Complaints
While overwhelmingly positive, some recurring issues or criticisms include:
- Lack of Pool/Spa: The hotel features a fitness center but does not have a pool or spa.
- M Club Lounge Experience: Some guests found the M Club lounge to be small and occasionally noisy, particularly when occupied by groups. The breakfast in the lounge is noted as more minimalist than the main restaurant, with hot items sometimes not consistently warm, although cooked-to-order eggs are available.
- Work Desk Size: In some rooms, the work desk has been described as small, potentially inadequate for those needing extensive workspace, though fine for a laptop.
- Pet Fees and Amenities: A guest reported high pet fees (over €100 for a stay) without corresponding amenities like a dog bed or proper bowls, receiving instead a soup tureen and small bowl.
- Occasional Cleanliness/Service Gaps: One review mentioned a cleanliness issue upon arrival and a lack of staff awareness regarding advertised services like turndown service.
- Location Perception: While excellent for transport, some guests found the immediate vicinity of the train station less appealing, especially in the evenings. However, renovations in the area aim to improve this.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring issues or criticisms include:
- •Occasional Cleanliness/Service Gaps:** One review mentioned a cleanliness issue upon arrival and a lack of staff awareness regarding advertised services like turndown service.
Accor
Marriott