Le Place d'Armes

Hotel Le Place d'Armes in Luxembourg City, a distinguished Relais & Châteaux property and a Michelin One-Key hotel, consistently garners high praise for its blend of historic charm, exceptional service, and prime location. This boutique hotel, crafted from seven interconnected 18th-century buildings, offers a unique and intimate luxury experience.

1. Overall Rating & Sentiment

Le Place d'Armes consistently receives "wonderful" to "excellent" ratings from guests, with an average score of 9.0 out of 10 based on hundreds of reviews. The overwhelming sentiment is positive, highlighting a memorable and highly recommended stay, often described as a "special place" and a "beautiful, historic hotel." Many guests express a strong desire to return.

2. Key Highlights

Guests consistently laud the hotel's exceptional service, fantastic central location, unique design, and excellent dining options.

• Service & Staff: The staff is frequently described as "stellar," "amazing," "attentive," "caring," "friendly, helpful," and going "above and beyond."
• Location: Its position in the heart of Luxembourg City, directly on Place d'Armes, is considered "perfect" and "fantastic," offering easy access to attractions, shopping, and public transportation.
• Design: The hotel's design, which blends elegant Art Deco with original features and contemporary styles, is often noted as "picturesque," "charming," and "exceptional." The "unconventional ensemble of buildings" with its "glass corridors, staircases and patios" creates a "magical castle" ambiance.
• Amenities: Free Wi-Fi, comfortable beds, and a 24-hour reception are appreciated amenities.

3. Room Quality

The 28 to 30 rooms and suites at Le Place d'Armes are eclectically designed, blending Art Nouveau and modern styles while respecting the historical nature of the building. Rooms are generally described as "picturesque," "luxurious," "well-appointed," and "spacious," featuring comfortable, often king-sized beds. Many rooms boast original features like fireplaces. Each room includes a marble-floored bathroom and a flat-screen cable TV. Some suites offer separate sitting areas. Toiletries are provided by the Algotherm brand.

4. Dining Experience

Le Place d'Armes is nationally reputed for its fine gourmet cuisine and boasts three distinct dining establishments:

• La Cristallerie: A gourmet restaurant offering a culinary journey inspired by the seasons, focusing on products and flavors, and an artful setting with views of Place d'Armes.
• Le Plëss Rôtisserie: Features grilled meats and a large selection of fish crudos in an elegant atmosphere with an open kitchen.
• Le Café de Paris: A renowned Luxembourgish address with a neo-bistro style, offering traditional dishes and a friendly atmosphere.

Breakfast is frequently described as "exceptional," "delicious," and "amazing," with options including a buffet and made-to-order eggs.

5. Service & Staff

The service at Le Place d'Armes is a consistent highlight, with guests frequently commending the staff's professionalism, attentiveness, and willingness to go "above and beyond." Specific mentions include friendly and helpful staff, especially Mohamed and his front desk team, who are noted for making stays "special." The hotel aims for guests to consider it their "Luxembourgish Home," emphasizing values of excellence, attention, kindness, and authenticity. Turn-down service is also appreciated.

6. Location & Accessibility

The hotel's location on Place d'Armes is considered "fantastic" and "excellent," placing it directly in the center of Luxembourg City. This allows for easy walking access to major attractions, shopping areas, and public transportation. The Notre-Dame Cathedral is only about 300 meters away. While the hotel is in a pedestrianized area, making driving directly to the door tricky, it is easily accessible by public transportation. Private valet parking is available with a mandatory booking and a fee of EUR 41 per day.

7. Value & Pricing

Le Place d'Armes is considered a luxury hotel, and its pricing reflects this. Room prices typically average around $363 per night, though cheaper deals can start from $241, with rates varying based on dates and room type. While some guests note it can be "very expensive," many find it worth the cost due to the high quality of service, facilities, and prime location. The hotel's membership in Relais & Châteaux also signifies a certain standard of luxury and unique experience.

8. Common Complaints

While overwhelmingly positive, some recurring minor issues have been mentioned:

• Room Layout/Privacy: A few guests have noted that some bathrooms, particularly in suites, are designed as glass cubes within the room, which can be an issue for privacy if not traveling alone. Additionally, some suites might have steep and slippery stairs to the bathroom, which can be inconvenient at night.
• Fitness Center: The fitness center is described as "tiny" and "poorly lit," containing only a few weights.
• Parking: While valet parking is available, it requires a mandatory booking and has a significant daily fee, and some guests have experienced initial difficulty with parking due to the pedestrianized location.
• Housekeeping: One guest mentioned having to ask daily for their room to be cleaned, suggesting it wasn't done automatically.
• Breakfast Cost: While the breakfast is highly praised for its quality, some guests found it to be a bit expensive.

Sources

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