Les Aiglons

Les Aiglons in Chamonix, France, a Michelin Key Selected property, generally receives positive feedback, particularly for its location, staff, and spa facilities, though some areas like breakfast quality and pricing consistency have received criticism.

1. Overall Rating & Sentiment

Les Aiglons holds a "Very good" rating, scoring 8.3 out of 10 based on 756 reviews on one platform and 8.4 on Booking.com according to another source. The general sentiment is largely positive, with guests frequently commending the hotel's fantastic location, friendly staff, comfortable rooms, and excellent spa and pool area.

2. Key Highlights

Guests consistently highlight several standout features of Les Aiglons:

• Amenities: The heated outdoor pool (maintained at 28 degrees Celsius) and the wellbeing center, which includes a sauna, hammam, hot tub, and offers massages and beauty treatments, are frequently praised as perfect for unwinding after a day of activities.
• Service: The staff is consistently described as friendly, professional, and helpful.
• Location: Its proximity to the Chamonix SUD bus station, the Aiguille du Midi cable car, and a short walk to the town center and shopping areas are major advantages.
• Views: Many rooms offer breathtaking views of Mont Blanc, Brevent, or Les Aiguilles, which is a significant selling point.
• Design & Ambiance: The hotel features modern interiors with alpine-inspired bedrooms, and the overall decor is of a high standard, having been recently refurbished. The lobby and bar area are noted for their cozy feel. Secure parking and a covered parking garage are also appreciated amenities.

3. Room Quality

The rooms at Les Aiglons are described as modern, clean, spacious, and cozy, offering modern conveniences and comfortable beds. Guests can choose from seven room types, including Classic, Classic Attic, Classic Mont Blanc, and Superior Attic. Some rooms, such as the Superior Double or Twin, are around 269 square feet (25 sqm) and include private bathrooms with a bath or shower, free toiletries, and tea/coffee making facilities. Many rooms also feature a private balcony with mountain or pool views. The design details, such as an oversized armchair and a 26-inch Chromecast TV, contribute to a comfortable stay.

4. Dining Experience

The hotel's restaurant, Casa Nonna, specializes in Italian cuisine, serving authentic pizza and pasta for lunch and dinner. The menu, overseen by Chef David Cochereau, changes monthly to ensure the use of fresh local produce. There is also a cozy lounge bar where guests can enjoy snacks and beverages.

Breakfast is available for an additional charge and is generally considered "very rich" or "very good," offering a buffet spread of homemade pastries, artisan cheeses, fresh fruit, yogurt, and hot dishes like potatoes, mushrooms, cherry tomatoes, and various meats. However, some guests have expressed dissatisfaction with the breakfast quality, specifically mentioning old, dry, and grainy scrambled eggs that caused some to feel nauseated.

5. Service & Staff

The staff at Les Aiglons consistently receives high praise for being friendly, professional, and helpful. Guests have highlighted their accommodating nature, with specific mentions of staff going out of their way to assist, such as helping book an extra night. The reception is open 24/7, and porter service, baggage lockers, and ski lockers are available.

6. Location & Accessibility

Les Aiglons boasts an excellent location, approximately a 10-minute walk from the central area of Chamonix. It is particularly convenient for travelers due to its direct proximity to the Chamonix SUD bus station, which is great for ski transfers. The Aiguille du Midi cable car is just 656 feet away, and a bus stop is a mere 66 feet from the hotel. Chamonix Train Station is about 3117 feet away. The hotel offers secure parking and a covered garage, and it is also pet-friendly.

7. Value & Pricing

The hotel scores 7.9 for value for money. While one review describes it as a "good value option," another suggests that pricing can be high and appear to change arbitrarily, not always aligning with the perceived quality.

8. Common Complaints

Despite the generally positive reviews, some recurring issues and criticisms include:

• Breakfast Quality: The quality of the hot breakfast items, particularly the scrambled eggs, has been a point of contention for some guests.
• Spa Crowding: The spa area can become busy during après-ski hours.
• Room Temperature: Some guests reported that their rooms were excessively hot, even with the heating turned off, though a fan was provided.
• Inconsistent Service: Minor issues like showers not working properly and inconsistent replenishment of tea and coffee supplies in rooms have been noted.
• Limited TV Channels: A lack of English television channels was a complaint from one guest.
• Pricing: Concerns about high and inconsistent pricing have been raised.

Sources

1. booking.com
2. livingourmemories.com
3. booking.com
4. scoutski.com
5. michelin.com
6. hotelchamonix.org
7. aiglons.com
8. expedia.com
9. booking.com