Las Mananitas

Las Mañanitas in Cuernavaca, Mexico, a Michelin Key Selected property, is consistently praised as a luxurious and unforgettable escape, often described as a "little heaven on earth".

1. Overall Rating & Sentiment

The general consensus for Las Mañanitas is overwhelmingly positive, with guests frequently rating it as "wonderful" or "exceptional." Review scores consistently show high marks for cleanliness (9.5), comfort (9.5), and staff (9.6). The sentiment is one of awe and deep satisfaction, with many guests expressing a strong desire to return.

2. Key Highlights

Guests are particularly enchanted by several aspects of Las Mañanitas:

• Design & Ambiance: The hotel boasts a beautiful colonial-style architecture set within meticulously curated, enormous gardens. These gardens are a major draw, featuring exotic animals like peacocks, flamingos, toucans, and parrots roaming freely, creating a unique and tranquil atmosphere. The gardens were even voted number one worldwide for their design by Relais & Chateaux in 2010. The property also hosts various works of art, adding to its distinctive charm.
• Spa & Wellness: The Orlane Paris spa is a significant highlight, offering a range of massage and beauty treatments, along with a sauna, steam room, and a relaxing hydrothermal circuit. It's noted as the only Orlane spa in Latin America.
• Service: The staff consistently receives high praise for being professional, excellent, very attentive, friendly, and always willing to assist quickly and efficiently.
• Dining: The restaurant is internationally recognized and highly praised, contributing significantly to the guest experience.

3. Room Quality

The rooms at Las Mañanitas are described as large, comfortable, and full of character. They feature a colonial-style décor with antique furniture, a fireplace, and pretty tile bathrooms. All rooms offer a patio or balcony with garden views. Amenities include air conditioning (climate-controlled), flat-screen TVs with cable channels, espresso makers, safes, bathrobes, slippers, complimentary toiletries, and hairdryers. While richly decorated, some guests have noted that certain rooms can be a bit dark. Connecting/adjoining rooms are available upon request.

4. Dining Experience

The dining experience at Las Mañanitas is a key draw and is "justifiably famous", offering "culinary exquisiteness". The restaurant has received international recognition from prestigious organizations such as the Demitasse Cup Collection (as one of the 25 Best Restaurants in the World), DiRoNa, and the AAA (awarded 4 diamonds for over a decade). The menu embraces local, national, and international cuisine, served on terraces overlooking the beautiful gardens. Guests specifically highlight excellent breakfasts and steaks. Signature dishes include the Mañanitas Duck, Pepper Steak, and Tortilla Soup, alongside continental options, seafood, and even a full-course Thanksgiving dinner. A complimentary continental breakfast is often included with stays.

5. Service & Staff

The staff at Las Mañanitas consistently garners exceptional reviews for their professionalism, attentiveness, friendliness, and efficiency. Guests frequently commend individual staff members for providing outstanding service. The hospitality is a significant factor in the overall positive guest sentiment.

6. Location & Accessibility

Las Mañanitas is conveniently located just half a mile (approximately 800 meters) from the historic center of Cuernavaca. It offers free on-site parking and free Wi-Fi. The hotel provides a 24-hour taxi service and can arrange guided tours of the city and nearby archaeological sites. An airport shuttle service to and from Mexico City's Benito Juárez International Airport (MEX), which is about a 95-minute drive away, is available for an additional fee.

7. Value & Pricing

While specific pricing can vary, a 1-night stay for two adults can start from approximately $389.75, excluding taxes and fees. Prices can range from $240 to $647, with March typically being the cheapest month and December the most expensive. Despite the higher price point, many guests consider the experience to be "truly amazing" and worth the cost, viewing it as a luxury destination. However, some guests have expressed that for the price, certain aspects like an unheated pool or food being "just OK" were not entirely worth it.

8. Common Complaints

While generally highly rated, a few recurring issues or criticisms have been noted:

• Room Maintenance: Some guests have reported that items like window mosquito screens need upgrading as they can be broken.
• Pool Temperature: The outdoor pool has been noted as not being heated, making it less usable for some, especially those traveling with children.
• Room Darkness: A few guests have mentioned that some rooms can be "admittedly dark."
• Over-servicing/Pricing: One guest reported feeling "over serviced" with staff being too eager to refill beverages, and expressed significant dissatisfaction with the price of a single glass of wine, which cost triple the price of their food.
• Construction Noise: There has been construction reported at a neighboring building, which may cause noise disturbance.

Sources

1. hotels.com
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5. luxurylatinamerica.com
6. michelin.com
7. lasmananitas.com.mx
8. kayak.com
9. lasmananitas.com.mx
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11. hoteles-cuernavaca.com
12. expedia.com
13. momondo.com