Hyatt Centric Ginza Tokyo
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Hotel Details
Location
Tokyo
Japan, Asia
Brand
Hyatt Centric
Hotel Group
Hyatt
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Expert Review: Hyatt Centric Ginza Tokyo
Hyatt Centric Ginza Tokyo, a Michelin Key Selected property, consistently earns high praise for its prime location, stylish design, and exceptional service, making it a highly desirable choice for travelers exploring Tokyo.
1. Overall Rating & Sentiment
The overall sentiment for Hyatt Centric Ginza Tokyo is overwhelmingly positive. It is described as a stylish, modern, and fun hotel with a "funky/cool vibe." Michelin Guide guests have given it an impressive score of 18.7 out of 20, indicating strong satisfaction. Guests frequently use terms like "excellent," "amazing," and "fantastic" to describe their stays.
2. Key Highlights
Guests consistently laud several aspects of the Hyatt Centric Ginza Tokyo:
- Location: The hotel's position in the heart of Ginza is a standout feature, offering unbeatable access to luxury shopping, dining, and cultural attractions.
- Service & Staff: The staff are frequently highlighted as friendly, attentive, helpful, and proficient in English, often going the extra mile for guests.
- Design & Atmosphere: The hotel boasts a stylish, modern aesthetic with thoughtful, locally inspired décor that reflects the Ginza neighborhood. The lobby offers a warm, fun vibe with amenities like free coffee, snacks, and even arcade games.
- Amenities: A well-equipped 24-hour gym, free Wi-Fi, and in-room Nespresso machines are appreciated. The lobby also provides complimentary snacks, and during certain hours, free alcohol for guests.
3. Room Quality
Rooms at the Hyatt Centric Ginza Tokyo are noted for their contemporary design, warm aesthetics, and locally inspired artistic touches. They are considered surprisingly spacious for Tokyo, with standard rooms around 376 square feet (35 sqm) and King Suites at 77 sqm. Guests appreciate comfortable beds and electronically controlled blackout shades.
Bathrooms often feature an open concept that contributes to a feeling of spaciousness, including large, spa-like shower areas and separate bathtubs in some rooms/suites. Modern Japanese toilets with heated seats are a standard amenity. In-room amenities typically include a Nespresso machine, kettle, and a fridge stocked with drinks and complimentary water bottles. Some guests have noted a somewhat "odd layout" in certain rooms where the sink and vanity are located in the main living space rather than a dedicated bathroom, which some find lacks functionality or privacy. A minor complaint is the occasional lack of a dedicated work desk in standard rooms and potentially confusing lighting controls. Views from lower-floor suites can be limited, sometimes facing an adjacent office building.
4. Dining Experience
The hotel's signature restaurant, NAMIKI667, is an all-day eatery that offers a contemporary menu focusing on slow-cooked specialties and fresh local Tokyo ingredients, such as Akigawa Wagyu beef and market fish. The restaurant also features a large outdoor terrace, which is a unique amenity for the area.
Breakfast at NAMIKI667 receives high praise for its "delicious" and "exceptional food quality" and "great variety." The buffet includes a balanced mix of Western and Japanese options, with highlights such as made-to-order omelets, grilled fish, a salad bar, pastries, cheeses, fresh fruits, and various juices, coffee, and tea. Millennial-friendly items like avocado toast, a DIY croffle station, mochi, donuts, a poke bar, ikura (salmon roe), and Japanese curry have also been noted. While the breakfast is highly rated, its cost (approximately JPY 8,855 per person) can be steep if not included in the room rate or covered by elite status. Some guests have occasionally mentioned that the coffee and tea at breakfast taste like they come from a "cheap machine mixture."
5. Service & Staff
The service at Hyatt Centric Ginza Tokyo is consistently described as excellent. Staff are noted for being "friendly," "attentive," and "helpful," often going "the extra mile" to assist guests with specific needs or recommendations. Many guests appreciate the staff's good English proficiency, which facilitates seamless check-in and communication. There have been instances of proactive upgrades for World of Hyatt Globalists. One reviewer, however, mentioned that staff were "not really helpful concerning recommendations to discover the city."
6. Location & Accessibility
The hotel's location in the heart of Ginza is a major draw, situated on Namiki-dori, a sophisticated side street known for luxury shopping that runs parallel to the main Chuo-dori boulevard. It provides immediate access to high-end boutiques like Rolex and Louis Vuitton, as well as a diverse array of dining and entertainment options. On weekends and holidays, several main streets in Ginza become "pedestrian heaven" (歩行者天国), allowing visitors to explore freely without car traffic.
Major attractions like Ginza Six (a 4-minute walk) and Kabuki-za (an 8-minute walk) are easily accessible. The hotel is also a short 5-7 minute walk to multiple metro lines and train stations, offering convenient transportation to other popular areas like Omotesando and Shibuya (within 20 minutes by train). For those arriving or departing from Narita Airport, the Skyliner train to Ueno is a convenient option. The hotel is committed to accessibility, featuring wheelchair-accessible entrances, concierge desks, lounges, public washrooms, and elevators with wide doors.
7. Value & Pricing
Cash rates for rooms at Hyatt Centric Ginza Tokyo can be quite high, often ranging from $350 to over $800 or even $1500+ per night, depending on the season and demand.
As a Category 6 property in the World of Hyatt program, standard rooms typically cost between 21,000 and 29,000 points per night. Many guests find that using points, or a Points + Cash option, offers excellent value, particularly for World of Hyatt Globalists who may receive complimentary breakfast and upgrades. While the hotel is generally considered a good option for a stylish stay in a prime location, some caution against paying exorbitant cash rates, especially when other comparable local hotels in areas like Shinjuku or Roppongi might offer similar value for less.
8. Common Complaints
While largely positive, some recurring criticisms include:
- Room Design Quirks: The open-concept bathroom design, particularly the sink in the middle of the room, can be a point of contention for guests seeking more privacy or a dedicated vanity area. Some rooms also lack a proper work desk.
- In-Room Amenities: A few guests have noted that the default in-room amenities (e.g., body scrubs, mouthwash) can feel less comprehensive than expected for a hotel of this caliber, although many items are available upon request. The absence of Chromecast or easy streaming options has also been mentioned.
- Breakfast Cost: For guests without elite status or a room rate that includes breakfast, the daily buffet can be quite expensive.
- Views: Certain rooms, especially lower-floor suites, may offer limited views, facing adjacent buildings rather than panoramic cityscapes.
- Minor Inconsistencies: One guest reported inconsistency with the availability of complimentary bicycle rentals.
- Noise: While rooms are generally quiet, one older review mentioned loud construction across the street.
- Storage Space: A slight lack of storage space for clothes has been mentioned, which might be a concern for longer stays.
Sources
Points to Consider
- •While largely positive, some recurring criticisms include:
- •Storage Space:** A slight lack of storage space for clothes has been mentioned, which might be a concern for longer stays.
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