Hotel Warszawa
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Hotel Details
Location
Warsaw
Poland, Europe
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Expert Review: Hotel Warszawa
Hotel Warszawa, housed within the iconic Art Deco Prudential building in Warsaw, Poland, stands as a Michelin Key Selected property offering a blend of historic grandeur and contemporary luxury. Since its reopening as a five-star hotel in late 2018, it has garnered considerable praise for its distinctive design, prime location, and exceptional amenities.
1. Overall Rating & Sentiment
The general consensus for Hotel Warszawa is overwhelmingly positive, with guests frequently rating it as "excellent" or "fabulous." It holds impressive average scores, including 9.5 for location, 9.2 for cleanliness, 9.1 for facilities, and 9.3 for comfort on various platforms. Many describe it as a "true 5-star hotel" and a "pure perfection" experience.
2. Key Highlights
Guests consistently laud Hotel Warszawa for its:
- Design: The hotel masterfully blends its 1930s Art Deco heritage with ultra-modern interiors, featuring industrial-style raw concrete, exposed ductwork, and warm textures of rough wood. This chic and sophisticated aesthetic is a recurring highlight.
- Location: Its central location is frequently cited as a major advantage, being close to major attractions like the Old Town Square, Saxon Garden, and the Palace of Culture and Science.
- Amenities: The luxurious Wellness & Spa center, complete with an indoor pool, saunas, a steam room, and a salt cave, is a significant draw. The fact that the spa is often open 24/7 is particularly appreciated by guests.
- Breakfast: The breakfast consistently receives high praise for its quality, variety, and delicious offerings, including high-quality food, natural juices, and à la carte options.
3. Room Quality
The rooms and suites at Hotel Warszawa are described as spacious, beautifully decorated, and extremely comfortable. They feature modern interiors, comfortable bedding, huge bathrooms, air conditioning, and free Wi-Fi. Many rooms offer city or inner courtyard views, and some even include balconies. Little touches like in-room coffee and nightly sweet treats enhance the guest experience. Reviewers note the lighting in the rooms is good, despite some earlier concerns about darkness.
4. Dining Experience
Hotel Warszawa offers exceptional dining experiences with two on-site restaurants, Warszawska and Szóstka, serving Polish and international cuisine. Warszawska, located below the main lobby, aims to evoke a pre-war atmosphere, while Szóstka on the 6th floor provides new culinary experiences with an open kitchen and a large terrace offering panoramic city views. The breakfast buffet is consistently highlighted for its high quality, variety, and delicious options, including fresh pastries, fruits, and hot dishes. Vegetarian options are available. Guests can also enjoy a coffee shop/cafe and a bar/lounge area. Room service is available 24 hours a day.
5. Service & Staff
The staff at Hotel Warszawa are frequently praised for being very helpful, friendly, professional, and welcoming. Guests appreciate their attentiveness and the exceptional hospitality provided, even when facing language barriers. Housekeeping is also noted for its cleanliness and efficiency.
6. Location & Accessibility
Situated in the heart of Warsaw's city center, at 9 Plac Powstancow Warszawy, Hotel Warszawa boasts an excellent and convenient location. It allows for easy access to numerous attractions, including the Old Town Square (minutes away), Royal Castle, Saxon Garden (a 25-minute walk), and the Frederick Chopin Museum (within a 10-minute walk). The area is well-served by public transport, and the hotel is also close to shopping streets like Nowy Świat and Chmielna.
7. Value & Pricing
While Hotel Warszawa is a luxury five-star property, many guests find it offers exceptional value for money, despite being priced higher than the city's average. Average weeknight prices have been around $189-$237, and weekend nights around $190-$243, though prices can fluctuate, with August often being the most expensive month and February or July the cheapest. Its impressive facilities and high level of service contribute to guests feeling it is worth the cost.
8. Common Complaints
Despite the overwhelmingly positive feedback, a few recurring issues have been noted by some guests:
- Noise Levels: Some guests have reported concerns about noise, particularly from ventilation and heating systems, which occasionally affected sleep quality.
- Bed Comfort: A small number of guests found the bed comfort to be an issue.
- Service Inconsistencies (Historical): Earlier reviews, particularly from 2018, mentioned some inconsistencies in service, such as not being offered evening turndown service or slow breakfast serving speed. However, more recent reviews generally highlight excellent service.
- Extra Charges: Some guests felt that extra charges for amenities like parking and baby cots detracted from the overall value.
- Gym: The gym has been described as "very simple and dark" by some.
- Curtains: One review mentioned that the curtains were not light-blocking, affecting sleep.
Sources
Points to Consider
- •Despite the overwhelmingly positive feedback, a few recurring issues have been noted by some guests:
- •Noise Levels:** Some guests have reported concerns about noise, particularly from ventilation and heating systems, which occasionally affected sleep quality.
- •Bed Comfort:** A small number of guests found the bed comfort to be an issue.
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