Hotel Vilnia

Hotel Vilnia in Vilnius, Lithuania, a Michelin Key Selected property, consistently earns high praise from guests for its prime location, attentive service, and comfortable accommodations.

1. Overall Rating & Sentiment

Hotel Vilnia generally receives an "Excellent" or "Wonderful" rating from guests, with an average score often around 9.1 out of 10 based on thousands of reviews. The sentiment is overwhelmingly positive, highlighting a satisfying and often exceeding expectations stay.

2. Key Highlights

Guests consistently love Hotel Vilnia for several reasons:

• Location: Its central position in Vilnius Old Town, next to Bernardine Park and within easy walking distance of major attractions like Gediminas Tower, St. Anne's Church, and Vilnius Cathedral, is a major draw.
• Service & Staff: The staff are frequently described as friendly, helpful, welcoming, courteous, and accommodating, often going "above and beyond" for guests, sometimes even offering complimentary room upgrades.
• Breakfast: The buffet breakfast is a recurring highlight, often noted as "excellent," "superb," and one of the "best well-stocked breakfasts" in Europe, offering a wide variety of delicious options including hot food, fresh produce, and baked goods.
• Cleanliness & Design: The hotel is consistently praised for being "spotless," "very clean," and well-maintained, with a modern, elegant, and inviting interior design that blends contemporary renovations with hints of history.

3. Room Quality

Hotel Vilnia offers 79 classic or superior rooms and suites, designed for comfort and relaxation.

• Comfort: Rooms are described as comfortable, quiet, cozy, and spacious, with exceptionally comfortable beds. Soundproof windows contribute to a peaceful stay.
• Design & Amenities: Rooms feature a thoughtful combination of wooden elements and warm colors, creating a modern and refined ambiance. Standard amenities include air conditioning, flat-screen TVs with cable channels, mini-bars, tea/coffee making facilities, desks, and free Wi-Fi. Some rooms offer city views or balconies.
• Bathrooms: Private bathrooms come with free toiletries, hair dryers, and bathrobes, and many feature heated floors. While some guests note the absence of bathtubs (showers only) and occasionally inconvenient bathroom design with limited space for toiletries, they are generally described as modern and clean.

4. Dining Experience

The hotel features a restaurant with 70 seats and a lobby bar, specializing in local dishes.

• Breakfast: The buffet breakfast is a significant highlight, offering a generous spread including vegetables, fruits, cheeses, hams, various breads, a healthy corner with dried fruit and granola, hot dishes like steamed vegetables and sausages, quiche, baked goods, and egg options prepared to order. Coffee machines and juice are also available. A buffet breakfast is typically offered for an extra charge of approximately EUR 15 for adults.
• Other Dining: While the à la carte restaurant focuses on local cuisine, many reviews primarily focus on the breakfast, suggesting it's a strong point. The lobby bar provides a lounge area for guests.

5. Service & Staff

The service at Hotel Vilnia is consistently praised as "exceptional."

• Hospitality: Staff members are frequently described as welcoming, friendly, helpful, courteous, and accommodating. They are readily available at the 24-hour front desk and are fluent in English, Lithuanian, and Russian, offering practical guidance and assistance.
• Proactive Approach: Guests appreciate the proactive approach of the staff, such as offering to move rooms if there are comfort issues. Concierge services, luggage storage, and tour/ticket assistance are also available.

6. Location & Accessibility

Hotel Vilnia boasts an "unbeatable" and "perfect" central location in Vilnius Old Town.

• Neighborhood: It is situated in a quiet yet central part of the Old Town, directly opposite Bernardine Park, offering a serene atmosphere amidst historic surroundings.
• Attractions: Guests can easily walk to numerous major attractions, including St. Anne's Church, Gediminas Tower, Vilnius Cathedral, Presidential Palace, and the charming streets of the Old Town.
• Transport: The hotel is convenient for exploring on foot, reducing the reliance on public transport. Vilnius Airport is approximately 3.1 miles (5 km) away, with shuttle services available for a surcharge. Public transport options, including a bus stop, are also in close proximity. Self-parking is available for a fee.

7. Value & Pricing

Hotel Vilnia is generally considered to offer "very good value" for money, especially given its location and quality of service. While specific price ranges vary depending on the season and room type, guests often feel the price is "great for what you get." A city tax of EUR 2.00 per person per night is imposed.

8. Common Complaints

While overwhelmingly positive, some minor recurring issues or criticisms include:

• Room Layout/Functionality: Some guests have experienced minor issues with room layout, such as slanted ceilings making space feel restricted, or curtains over roof windows being more decorative than functional and not effectively blocking out light.
• Bathroom Design: A few guests noted that bathroom design could be inconvenient, with a lack of space for toiletries or towel hooks, and only showers rather than bathtubs in some rooms.
• Heating Issues: One review mentioned a heating issue and a non-functional thermostat in a specific room, though staff were proactive in offering solutions.
• Parking: While parking is available, it is noted to be opposite the hotel and sometimes on a grass/mud surface, which could be inconvenient in wet weather.

Sources

1. booking.com
2. vilniusluxuryhotels.com
3. trvbox.com
4. hotels-in-vilnius.com
5. tomsolotravels.com
6. expedia.com
7. youtube.com
8. michelin.com
9. hotels.com
10. booking.com