NARUTIS hotel
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Hotel Details
Location
Vilnius
Lithuania, Europe
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Key Highlights
- ✓Location:** Situated directly on Pilies Street, the liveliest thoroughfare in Vilnius Old Town, its prime position is almost universally lauded as superb and perfect for exploring the city.
- ✓Breakfast:** The breakfast buffet receives widespread acclaim for its exceptional quality, wide variety of choices, and high-quality ingredients.
- ✓Soundproofing:** As an older, historic building, the soundproofing can be imperfect, leading to street noise, especially for rooms overlooking the main promenade.
Expert Review: NARUTIS hotel
NARUTIS Hotel, Vilnius: A Historic Gem in the Heart of Old Town
The NARUTIS Hotel in Vilnius, Lithuania, stands as a distinguished Michelin Key Selected property, consistently praised for its exceptional location, historic charm, and elegant atmosphere. Guests frequently highlight the hotel's ability to blend its rich past with modern luxury, offering a unique and memorable stay in the Lithuanian capital.
1. Overall Rating & Sentiment
The general consensus for NARUTIS Hotel is overwhelmingly positive, with guests frequently describing their stays as "exceptional" and "wonderful". Reviews consistently reflect high satisfaction, with average ratings often reaching 9.7 for overall experience, 9.8 for location, and 9.3 for cleanliness and comfort. The sentiment is one of a well-run, highly eclectic hotel that feels individual and luxurious.
2. Key Highlights
Guests consistently rave about several aspects of the NARUTIS Hotel:
- Location: Situated directly on Pilies Street, the liveliest thoroughfare in Vilnius Old Town, its prime position is almost universally lauded as superb and perfect for exploring the city.
- Design & Ambiance: The hotel's historical architecture, dating back to 1581, with exposed 16th-century cellars, 17th and 18th-century frescoes, and unique paintings, creates an unashamedly old-world charm. This is tastefully blended with modern luxury and elegant Baroque-style decor.
- Breakfast: The breakfast buffet receives widespread acclaim for its exceptional quality, wide variety of choices, and high-quality ingredients.
- Amenities: The on-site spa, featuring a pool, jacuzzi, sauna, and steam room in the vaulted cellars, is a significant draw, often described as cozy and a great place to relax. Free parking and Wi-Fi are also appreciated amenities.
3. Room Quality
Rooms at NARUTIS Hotel are generally described as elegant, spacious, and comfortable, decorated with a sophisticated mix of contemporary furnishings and historical touches. Many rooms feature unique frescoes, wall paintings, or original 16th-century ceilings, embodying an authentic Baroque style. Guests frequently commend the comfortable beds and luxurious bathrooms, which often include soaking tubs, double sinks, high-end fixtures, underfloor heating, and quality toiletries. While some rooms overlook the bustling Pilies Street, others offer views of a quiet backyard, the atrium-style lobby, or charming city views, including Gediminas' Castle.
4. Dining Experience
The NARUTIS Hotel boasts two restaurants and a bar. The elegant Narutis Restaurant serves European and traditional Lithuanian dishes, emphasizing fresh, local products from Lithuanian farmers. The dining space itself is notable for its 18th-century frescoes and unique paintings.
However, it is the breakfast that truly stands out in guest reviews. Served in the atmospheric, vaulted cellars, it's consistently praised as "amazing" and "exceptional," offering a wide variety of high-quality, tasty foods, including local specialties like warm blintzes. The staff in the breakfast area is often noted for being attentive.
5. Service & Staff
The hotel staff generally receives high praise for being extremely friendly, helpful, attentive, and professional. Guests appreciate their willingness to go "above and beyond," assisting with forgotten items or arranging suitable rooms. A concierge desk and 24/7 staff availability are also highlighted.
6. Location & Accessibility
The hotel's location is arguably its strongest asset. Situated on Pilies Street, the main cobblestoned street of Vilnius Old Town, it places guests directly amidst cafes, boutiques, and historic architecture. Major attractions such as Gediminas Tower, Cathedral Square, and the Presidential Palace are within a short walking distance. The hotel is approximately a 15-20 minute taxi ride from Vilnius International Airport. Free parking, including valet parking, is available.
7. Value & Pricing
While NARUTIS Hotel is a luxury 5-star property, guests often find it offers exceptional value for money. With an average room price of around $173, it is considered a worthwhile indulgence compared to the city's average of $105, providing an unparalleled luxurious experience at an affordable rate. As a member of Preferred Hotels & Resorts and Small Luxury Hotels of the World, and part of the Hilton partnership, it offers opportunities for reasonable rates, including point redemptions.
8. Common Complaints
Despite overwhelmingly positive feedback, a few recurring issues have been noted:
- Soundproofing: As an older, historic building, the soundproofing can be imperfect, leading to street noise, especially for rooms overlooking the main promenade.
- Quirky Layout: The hotel's multi-century construction has resulted in a split-level layout with steps in corridors and some upper floors not accessible by elevator, which can be a minor inconvenience.
- Minor Spa/Room Issues: Occasional mentions of the sauna being cold, missing hooks in changing rooms, outdated TVs, or slow hot water have appeared in reviews.
- Inconsistent Service: While generally praised, some guests have reported instances of unfriendly staff, particularly in the breakfast restaurant.
Sources
Points to Consider
- •Despite overwhelmingly positive feedback, a few recurring issues have been noted:
- •Minor Spa/Room Issues:** Occasional mentions of the sauna being cold, missing hooks in changing rooms, outdated TVs, or slow hot water have appeared in reviews.
