NARUTIS hotel
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Hotel Details
Location
NARUTIS hotel · Vilnius, Lithuania
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Key Highlights
- ✓Location: Situated directly on Pilies Street, the liveliest thoroughfare in Vilnius Old Town, its prime position is almost universally lauded as superb and perfect for exploring the city.
- ✓Breakfast: The breakfast buffet receives widespread acclaim for its exceptional quality, wide variety of choices, and high-quality ingredients.
- ✓Soundproofing: As an older, historic building, the soundproofing can be imperfect, leading to street noise, especially for rooms overlooking the main promenade.
Expert Review: NARUTIS hotel
NARUTIS Hotel, Vilnius: A Historic Gem in the Heart of Old Town
The NARUTIS Hotel in Vilnius, Lithuania, stands as a distinguished Michelin Key Selected property, consistently praised for its exceptional location, historic charm, and elegant atmosphere. Guests frequently highlight the hotel's ability to blend its rich past with modern luxury, offering a unique and memorable stay in the Lithuanian capital.
1. Overall Rating & Sentiment
The general consensus for NARUTIS Hotel is overwhelmingly positive, with guests frequently describing their stays as "exceptional" and "wonderful". Reviews consistently reflect high satisfaction, with average ratings often reaching 9.7 for overall experience, 9.8 for location, and 9.3 for cleanliness and comfort. The sentiment is one of a well-run, highly eclectic hotel that feels individual and luxurious.
2. Key Highlights
Guests consistently rave about several aspects of the NARUTIS Hotel:
- Location: Situated directly on Pilies Street, the liveliest thoroughfare in Vilnius Old Town, its prime position is almost universally lauded as superb and perfect for exploring the city.
- Design & Ambiance: The hotel's historical architecture, dating back to 1581, with exposed 16th-century cellars, 17th and 18th-century frescoes, and unique paintings, creates an unashamedly old-world charm. This is tastefully blended with modern luxury and elegant Baroque-style decor.
- Breakfast: The breakfast buffet receives widespread acclaim for its exceptional quality, wide variety of choices, and high-quality ingredients.
- Amenities: The on-site spa, featuring a pool, jacuzzi, sauna, and steam room in the vaulted cellars, is a significant draw, often described as cozy and a great place to relax. Free parking and Wi-Fi are also appreciated amenities.
3. Room Quality
Rooms at NARUTIS Hotel are generally described as elegant, spacious, and comfortable, decorated with a sophisticated mix of contemporary furnishings and historical touches. Many rooms feature unique frescoes, wall paintings, or original 16th-century ceilings, embodying an authentic Baroque style. Guests frequently commend the comfortable beds and luxurious bathrooms, which often include soaking tubs, double sinks, high-end fixtures, underfloor heating, and quality toiletries. While some rooms overlook the bustling Pilies Street, others offer views of a quiet backyard, the atrium-style lobby, or charming city views, including Gediminas' Castle.
4. Dining Experience
The NARUTIS Hotel boasts two restaurants and a bar. The elegant Narutis Restaurant serves European and traditional Lithuanian dishes, emphasizing fresh, local products from Lithuanian farmers. The dining space itself is notable for its 18th-century frescoes and unique paintings.
However, it is the breakfast that truly stands out in guest reviews. Served in the atmospheric, vaulted cellars, it's consistently praised as "amazing" and "exceptional," offering a wide variety of high-quality, tasty foods, including local specialties like warm blintzes. The staff in the breakfast area is often noted for being attentive.
5. Service & Staff
The hotel staff generally receives high praise for being extremely friendly, helpful, attentive, and professional. Guests appreciate their willingness to go "above and beyond," assisting with forgotten items or arranging suitable rooms. A concierge desk and 24/7 staff availability are also highlighted.
6. Location & Accessibility
The hotel's location is arguably its strongest asset. Situated on Pilies Street, the main cobblestoned street of Vilnius Old Town, it places guests directly amidst cafes, boutiques, and historic architecture. Major attractions such as Gediminas Tower, Cathedral Square, and the Presidential Palace are within a short walking distance. The hotel is approximately a 15-20 minute taxi ride from Vilnius International Airport. Free parking, including valet parking, is available.
7. Value & Pricing
While NARUTIS Hotel is a luxury 5-star property, guests often find it offers exceptional value for money. With an average room price of around $173, it is considered a worthwhile indulgence compared to the city's average of $105, providing an unparalleled luxurious experience at an affordable rate. As a member of Preferred Hotels & Resorts and Small Luxury Hotels of the World, and part of the Hilton partnership, it offers opportunities for reasonable rates, including point redemptions.
8. Common Complaints
Despite overwhelmingly positive feedback, a few recurring issues have been noted:
- Soundproofing: As an older, historic building, the soundproofing can be imperfect, leading to street noise, especially for rooms overlooking the main promenade.
- Quirky Layout: The hotel's multi-century construction has resulted in a split-level layout with steps in corridors and some upper floors not accessible by elevator, which can be a minor inconvenience.
- Minor Spa/Room Issues: Occasional mentions of the sauna being cold, missing hooks in changing rooms, outdated TVs, or slow hot water have appeared in reviews.
- Inconsistent Service: While generally praised, some guests have reported instances of unfriendly staff, particularly in the breakfast restaurant.
Sources
Points to Consider
- •Despite overwhelmingly positive feedback, a few recurring issues have been noted:
- •Minor Spa/Room Issues: Occasional mentions of the sauna being cold, missing hooks in changing rooms, outdated TVs, or slow hot water have appeared in reviews.
Google Reviews
1,140 reviews
Recent Guest Reviews
Agnius Bartninkas
Great location, absolutely stunning interiors, both in the common areas, as well as the room. High quality amenities inside the room. Very clean and comfortable. Breakfast was also nice, but the staff serving breakfast wasn't really great - we had to ask twice for our coffee and heard the second waiter complaining about it to his colleague, but we still received our coffee way after we had alread...
Shayna Glassberg
Had a very nice stay here. The hotel is located in Old Town along a nice street with restaurants and shops. However, it remained very quiet. The bed is comfortable, and the shower is spacious. Breakfast is pretty good, and there are vegan milk options such as oat and almond milk. Reception was very kind, but I think they could be more helpful in providing restaurant recommendations for newcomers ...
Laura Cotterill
We had our wedding at Hotel Narutis on the 5th September 2025 and it was just spectacular!! The customer service was impeccable and the staff were all attentive and professional. Email communication was fluid and hassle free. Our coordinator Greta was fantastic and reassuring to make sure the day was smooth and efficient! We were able to check in early, bags taken to our room and staff even helped...
שמעון אגם
Amazing, we stayed 6 couples at the Narutis Boutique Hotel in Vilnius. 5 star hotel, large superior rooms, there are no words to describe the pleasure we had. The spa and pool are great including a jacuzzi, dry and wet sauna and treatments. The breakfast is very good and the service is above and beyond expectations, every request is fulfilled in the best possible way. Special thanks to Ieva from t...
Gabriela Obogeanu
I had an amazing stay at the Narutis Hotel. People were welcoming and helpful. The room was nice as well, it was cleaned every day. Breakfast delicious , I loved the cheese pancakes The spa was small but perfect to relax in the evening , I loved that the water was so warmmm ❤️ For sure if I will come back to Vilnius , I will stay at the same hotel
Jaunius Koncius
The hotel is really nice, but some of the men working there simply are liars. We parked a car in "their territory", took pictures, showed them, asked is it allowed to park over there, and they confirmed. After a week I got a fine from police for incorrectly parked car... Be careful with their parking.
