What is Andorra Park Hotel?

Andorra Park Hotel is a Selected hotel located in Andorra la Vella, Andorra. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Andorra Park Hotel have?

Andorra Park Hotel has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is Andorra Park Hotel located?

Andorra Park Hotel is located in Andorra la Vella, Andorra, in the Europe region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book Andorra Park Hotel?

You can view more details and booking information for Andorra Park Hotel through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Andorra Park Hotel | Selected in Andorra la Vella, Andorra

Name: Andorra Park Hotel
Address: Andorra la Vella, Europe, Andorra
Rating: 4.5

Expert Review: Andorra Park Hotel

Andorra Park Hotel, nestled in the heart of Andorra la Vella, stands out as a Michelin Key Selected property, recognized for its exceptional architecture, design, service, personality, value, and significant contribution to the guest experience. Guests consistently praise its luxurious ambiance, excellent service, and prime location, making it a highly recommended choice for a premium mountain retreat.

1. Overall Rating & Sentiment

The Andorra Park Hotel receives an overwhelmingly positive sentiment, with a "Wonderful" rating of 9.1 based on nearly 1,500 reviews. Guests frequently describe their stays as "amazing," "fantastic," and "unbeatable," highlighting a generally delightful and relaxing experience.

2. Key Highlights

Guests consistently laud the hotel's stunning property, which includes a beautiful garden and impressive mountain views, offering a peaceful environment despite its central location. The exceptional staff, large and comfortable rooms, and a highly-regarded breakfast are frequently cited as key attractions. The hotel also boasts excellent amenities such as two swimming pools (one seasonal outdoor, one indoor heated), a comprehensive spa, a gym, and fitness facilities. Its dog-friendly policy for certain suites is also appreciated by some travelers.

3. Room Quality

The rooms at Andorra Park Hotel are described as spacious, comfortable, and meticulously clean, often featuring generous dimensions and well-appointed details. Many rooms offer breathtaking views of the surrounding mountains or the city, often accessible from a private balcony or terrace. The interior design incorporates luxurious elements like aged wood, leather, marble, and ultra-soft fabrics, creating a timeless and comfortable ambiance. Standard amenities include air conditioning, flat-screen TVs, spa baths, showers, complimentary toiletries, hairdryers, slippers, and bathrobes. Suites, including family and duplex options, are designed for maximum comfort and privacy.

4. Dining Experience

The hotel features two dining venues, including the à la carte restaurant, LA Pergola, which serves Mediterranean cuisine. The dining experience emphasizes local products and high-quality seasonal ingredients. Breakfast is a particular highlight for many guests, described as "great," "excellent," and "one of the nicest spreads" with a wide variety of fresh options. There is also a lounge bar and a Patisserie run by renowned pastry chef Patrice Bernand, offering exquisite chocolates and desserts. Room service is available 24 hours a day with a varied menu.

5. Service & Staff

The service at Andorra Park Hotel is consistently rated as exceptional, with staff members frequently praised for being "professional," "attentive," and providing hospitality that goes "above and beyond." Guests often feel treated "like family." The hotel employs Les Clefs d'Or Concierges, and specific individuals like concierge Maria have been highlighted for their helpfulness, making stays memorable.

6. Location & Accessibility

The hotel boasts a central yet serene location in Andorra la Vella, providing stunning views of the mountains and valley. It offers convenient access to the city center, with shopping areas like the Pyrenees Shopping Center less than 50 meters away and Sant Esteve Church just a 10-minute walk. The hotel is also ideally situated for accessing local attractions, hiking trails, and is approximately a 20-minute drive from the nearest ski resorts. Valet parking and ample indoor and outdoor parking with electric chargers are available, further enhancing accessibility.

7. Value & Pricing

The Andorra Park Hotel scores 8.7 for value for money. While considered a premium option, reviewers generally find the excellent service, facilities, and location to be a worthwhile investment for those seeking a luxurious experience. Nightly rates for a 1-night stay for two adults can be around £239.46 (approximately $305 USD), though prices can vary.

8. Common Complaints

While largely positive, some recurring issues include less-than-ideal sound insulation in some rooms and occasional reports of the air conditioning not being fully effective. A few guests have experienced long waiting times in the restaurant and noted instances of dirty tables, suggesting service inconsistencies during peak times. Some found the breakfast underwhelming or the room service portions smaller than expected for the price. Additionally, one particular restaurant manager received criticism for being rude. Guests should also be aware of a requirement to wear swim caps in the spa areas, which can be purchased on-site.