Hotel Palazzo Manfredi
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Hotel Details
Location
Rome
Italy, Europe
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Key Highlights
- ✓Exceptional Service:** The staff's warmth, attentiveness, and willingness to go above and beyond for guests are frequently highlighted.
- ✓Breakfast Inconsistencies:** While generally excellent, a few guests have mentioned inconsistent service or food quality during breakfast.
Expert Review: Hotel Palazzo Manfredi
Hotel Palazzo Manfredi, a Michelin Key Selected property in Rome, Italy, consistently earns high praise for its luxurious offerings, exceptional service, and unparalleled views of the Colosseum. Housed in a 17th-century residence, it blends historic charm with contemporary elegance, offering guests a truly memorable Roman experience.
1. Overall Rating & Sentiment
The general consensus for Hotel Palazzo Manfredi is overwhelmingly positive, with ratings often described as "Exceptional" or "Very Good." It garners impressive overall scores, with an average rating of 9.0 from satisfied guests on some platforms, and an 8.6 or 8.3 on others, indicating a high level of guest satisfaction. Guests frequently describe it as "the best hotel I've ever been to" and praise its impeccable service and fantastic location.
2. Key Highlights
Guests consistently rave about several key aspects of Palazzo Manfredi:
- Colosseum Views: The breathtaking, unobstructed views of the Colosseum and the Ludus Magnus (ancient gladiator training school ruins) are undoubtedly the star attraction, visible from many rooms, the Michelin-starred Aroma restaurant, and The Court bar.
- Exceptional Service: The staff's warmth, attentiveness, and willingness to go above and beyond for guests are frequently highlighted.
- Michelin-Starred Dining: The Aroma restaurant offers a world-class culinary experience with a view that is equally magnificent.
- Prime Location: Its proximity to major historical sites makes it an ideal base for exploring Rome.
- Luxurious Design & Amenities: The hotel combines classic and modern aesthetics, offering sophisticated rooms with high-end amenities.
3. Room Quality
The hotel offers 16 exquisite rooms, two suites, and seven grand view suites, each meticulously designed. Rooms are described as clean, comfortable, and attractive, featuring a mix of contemporary furnishings and sometimes 16th-century art. Guests can choose between light-filled modern spaces with pale hues or more dramatic rooms with deep tones and textured walls. Standard luxury amenities include Bose surround sound systems, Nespresso machines, well-stocked minibars, Acqua di Parma toiletries, bathrobes, slippers, Sky TV channels, and complimentary Wi-Fi.
While some entry-level rooms (around 270 sq ft) can be compact with limited floor space, suites are generally larger and often include separate lounge areas and direct Colosseum views. The Marco Aurelio Suites, for example, are described as small apartment-type rooms with kitchenettes, suitable for families.
4. Dining Experience
The pinnacle of dining at Palazzo Manfredi is the Michelin-starred AROMA restaurant, located on the rooftop terrace. Chef Giuseppe Di Iorio crafts classic Italian dishes using local and organic produce, offering both à la carte and tasting menus. The dining experience is frequently lauded as romantic and unforgettable, with the food matching the breathtaking views of the Colosseum.
Breakfast, also served at Aroma with panoramic views, is consistently described as "top-notch" and delicious, offering high-quality food and drinks. Additionally, The Court is a prestigious mixology bar on the ground floor, recognized among the Top 500 Bars, offering expertly crafted cocktails with stunning Colosseum views. The Aroma Bistrot provides a more casual dining option with views of the Colle Oppio gardens.
5. Service & Staff
The service and staff at Palazzo Manfredi receive glowing reviews. They are consistently described as phenomenal, professional, helpful, friendly, attentive, and welcoming. Guests often recount instances of staff going "above and beyond" to ensure comfort and satisfaction, including offering complimentary upgrades and decorating rooms for special occasions like anniversaries. Staff members like Paola at check-in and Gabrielle and Irene at breakfast are specifically mentioned for their exceptional service.
6. Location & Accessibility
The hotel's location is considered "perfect" and "superb." It is situated directly across the street from the Colosseum and just steps away from the ruins of the Ludus Magnus, the ancient gladiator training school. This prime position allows guests to immerse themselves in ancient Roman history and enjoy stunning views at various times of the day.
Palazzo Manfredi offers excellent accessibility to public transport, being only a 2-minute walk from the Colosseo Metro Station and within walking distance of the Circo Massimo Metro Station. These connections make it easy to reach other iconic Roman attractions such as the Vatican City, Spanish Steps, and Trevi Fountain.
7. Value & Pricing
Hotel Palazzo Manfredi is a luxury property, reflected in its pricing. While an average room price of $898 is noted, some reviews suggest it offers "exceptional value for money" given its luxurious amenities and world-class service. However, other ratings indicate a "value for money" score of 7.6, suggesting that while it's a high-end experience, the cost is commensurate with the luxury provided. Guests booking suites may also receive amenities such as a complimentary one-way airport transfer, a daily €50 food & beverage credit, and a complimentary minibar (soft drinks only).
8. Common Complaints
While overall reviews are overwhelmingly positive, a few minor recurring criticisms have been noted:
- Room Size: Some standard rooms are described as compact (around 270 sq ft) with limited floor space, which might be a concern for some travelers.
- Street Noise: Despite soundproofing, some guests have reported audible street noise in rooms facing the main road.
- Breakfast Inconsistencies: While generally excellent, a few guests have mentioned inconsistent service or food quality during breakfast.
- Check-in Delays: One guest reported a check-in process that took over an hour due to communication issues.
Sources
Points to Consider
- •While overall reviews are overwhelmingly positive, a few minor recurring criticisms have been noted:
- •Room Size:** Some standard rooms are described as compact (around 270 sq ft) with limited floor space, which might be a concern for some travelers.
- •Check-in Delays:** One guest reported a check-in process that took over an hour due to communication issues.
Accor
Hilton
